Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Abhishek Roy

Digital Project Manager
Bangalore

Summary

Strategic and results-driven Senior Digital Project Manager with 14 years of experience delivering large-scale web, marketing, and creative production projects for global brands and agencies. Proven ability to lead cross-functional teams, manage multimillion-dollar project budgets, and ensure seamless execution of digital campaigns, platform launches, and creative assets. Known for balancing creative vision with business goals, driving process optimization, and fostering strong client and stakeholder relationships.

Overview

16
16
years of professional experience
12
12
years of post-secondary education
6
6
Certifications

Work History

Digital Project Manager

Tag Worldwide
07.2021 - Current
  • Lead web design and development projects, digital marketing campaigns, and creative production for enterprise clients, managing project budgets ranging from $500K to $3M
  • Manage cross-functional teams including designers, developers, copywriters, and marketing specialists to deliver projects on time and within budget.
  • Partner closely with Bristol Myers Squibb leadership team to align project outcomes with business KPIs and brand standards
  • Implement Agile and Scrum workflows, reducing delivery timelines by 20% and improving client satisfaction scores.
  • Oversee quality assurance and user acceptance testing for websites, apps, and digital marketing assets.

Account Supervisor

Neil Patel Digital India
06.2020 - 07.2025
  • Support the SEO program - managing tools, documenting, communicating best practices, and implementing improvements to increase rankings.
  • Making initiative-taking recommendations to solve the client's marketing and business challenges.
  • Responsible for all client communications, conflict resolution, and compliance with client deliverables & revenue
  • Conceived, developed, and executed marketing communications and promotions on the client's behalf, matching strategies to client marketing objectives and strategies.
  • Collaborated and partnered with creative teams and strategists to lead the team to greatness on every at-bat, with thinking and creative work constantly exceeding client expectations.

Account Manager/ Pre-sales Marketing

Position2
12.2016 - 07.2025
  • Facilitate all aspects of Proposal development/management for assigned/identified proposals.
  • Worked on Proposals related to US-based clients on Digital Marketing Service, ITCloud-based services, Healthcare, and retail services.
  • Working across the entire RFX cycle, oral, client visits to Bid closure, including SOWs, and making proactive recommendations to solve client marketing and business challenges.
  • Coordinate with the Director of Sales and Marketing in identifying leads to create a sales & marketing funnel.
  • Research, evaluate, and update data on open opportunities and potential leads.
  • Improve and maintain the support contract database by preparing and communicating support proposals (new and renewal) and following up for closure.
  • The planned and executed transition of CRM strategy to HubSpot for the sales and marketing automation process.
  • Experienced in handling different SEO, social media, and Competitor Research tools like (SEM Rush, Spy Fu, Google Analytics, Woo rank, BrightEdge, etc.)
  • Reviewing all Position 2 assigned Digital Marketing/ Website deliverables (i.e., Strategic briefs, functional specs, tech specs).
  • Ensuring that all issues arising from website deliverables, creatives, landing page designs, and digital marketing, in general, are dealt with efficiently.

Account Supervisor

Ogilvy One
08.2016 - 07.2025
  • Partnered with the account team director to drive long-term account planning, growth, and success.
  • Helped to develop key client partnerships by seamlessly overseeing workflow, learning clients' business, and delivering key presentations.
  • Provided strategic recommendations and managed agency resources to fulfil the client's marketing needs.
  • Acted as team leader to implement integration of agency disciplines in scientific, media, art, copy, accounting, production, and creative fields of application.
  • Conceived, developed, and executed marketing communications and promotions on the client's behalf, matching strategies to client marketing objectives and strategies.
  • Led projects involving activity, direction, and measurement on the brand's web and social channels.
  • Engaged in daily communication with clients to establish and maintain positive working relationships.
  • Contributed ideas to concept development, strategic planning, and business operations.
  • Examined details of every account project and requirement, communicating concerns regarding quality or logistical limitations of expected procedures.
  • Monitoring campaign progress and undertaking corrective action/measures to improve the effectiveness of the campaign.
  • Developed and deepened relationships with key customers by closely monitoring projects, providing information, and resolving concerns.
  • Prepared and gave presentations to clients and other project stakeholders.

Account Manager

Langoor Digital Marketing
04.2015 - 07.2025
  • Planning and Executing Strategies regarding Digital Marketing and Digital Media
  • Tracking project status, time recording, billing, Profitability, and Accountability. Handling Key Accounts in the Education and Automobile, and Fashion Industries
  • Understanding the clients, their industry, and their issues related to their products, categories, technologies, and competition.
  • Strategic Business Planning-Deploying strategies for the achievement of set targets of the organization.
  • Leading the scope of business planning, operations & analysis for assessment of revenue potential in business.
  • Brand Building for the designated clients through ATL and Online activities has executed Radio Campaigns, Brochure Designs, Outdoor Campaigns, and End-to-End online.

Account Manager

Kenscio Marketing
11.2012 - 07.2025
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Monitored and analyzed customer feedback to identify opportunities for improvement.
  • Developed and implemented strategies to increase client retention.
  • Evaluated client needs and developed tailored solutions to increase positive customer ratings.
  • Reviewed and mitigated discrepancies to increase sales, reduce costs, and streamline processes.
  • Educated clients on new products or services to increase customer engagement with the brand.
  • Coordinated with internal teams to facilitate the prompt delivery of client projects.
  • Recorded accurate and efficient records in the customer database.
  • Developed and maintained strong working relationships with professionals within the assigned territory.
  • Negotiated prices, terms of sales, and service agreements.

Business Development Manager

Value leaf Services
10.2011 - 07.2025
  • Generated new business with marketing initiatives and strategic plans.
  • Established relationships with key decision-makers within the customer's organization to promote growth and retention.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Developed a process to analyze customer feedback to incorporate insights into product development strategies.
  • Monitored market trends and competitor activities to identify areas of potential opportunity.
  • Kept meticulous client notes and updated account information in company databases.
  • Represented the company and promoted products at conferences and industry events.
  • Performed client research and identify opportunities for account growth, account penetration, and market expansion.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase the return customer base.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Built relationships with customers and the community to establish long-term business growth.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.

Client Relationship Manager

Kotak Securities
11.2009 - 07.2025
  • Addressed and resolved customer complaints and issues to improve satisfaction.
  • Recommended new products to clients and maintained solutions-oriented problem-solving for long-term client relationships.
  • Exceeded annual revenue goals by 100% through improving client relationships and education.
  • Retained updated knowledge of market competition and related offerings to generate favor for D-MAT Accounts.
  • Fostered customer trust by addressing concerns and needs using targeted problem-solving.
  • Identified opportunities to cross or up-sell [D-MAT Accounts] and communicated customer needs to the appropriate team.
  • Adhered to sales contract agreements and high-quality service delivery by coordinating with the marketing team and leveraging productive and open client communications.

Education

MBA - Marketing Management

Presidency College
Bangalore
04.2001 - 08.2008

BBA - Commerce

Bharati Vidyapeeth University
Pune
04.2001 - 06.2006

Skills

End-to-End Digital Project Management

Creative Production & Marketing Campaigns

Client & Stakeholder Management

Agile, Scrum &Waterfall Methodologies

Cross-Functional Team Leadership

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Certification

Google Analytics Certification

Timeline

Digital Project Manager

Tag Worldwide
07.2021 - Current

Account Supervisor

Neil Patel Digital India
06.2020 - 07.2025

Account Manager/ Pre-sales Marketing

Position2
12.2016 - 07.2025

Account Supervisor

Ogilvy One
08.2016 - 07.2025

Account Manager

Langoor Digital Marketing
04.2015 - 07.2025

Account Manager

Kenscio Marketing
11.2012 - 07.2025

Business Development Manager

Value leaf Services
10.2011 - 07.2025

Client Relationship Manager

Kotak Securities
11.2009 - 07.2025

MBA - Marketing Management

Presidency College
04.2001 - 08.2008

BBA - Commerce

Bharati Vidyapeeth University
04.2001 - 06.2006

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Abhishek RoyDigital Project Manager