Abhishek Sahoo

Experienced Technical Writer with a proven track record in Data Governance, Application Technology, Cyber Security, Conversational AI, and Chat & Voice bots Documentation. Adept at integrating ChatGPT to enhance content quality and streamline documentation processes. Seeking to leverage 9+ years of expertise to create impactful content and contribute to a professional work environment.

Professional Approach and Accomplishments:

Proficient in orchestrating project life-cycles through meticulous adherence to the Waterfall methodology. Demonstrates a consistent record of delivering impactful documentation across a diverse portfolio, encompassing projects such as Investran, Data Exchange, Lenel, Micron, Magicjack, Cyber Security, Cyber-Ark, and SailPoint. Adept at cultivating a professional work environment characterized by unwavering integrity, proactive teamwork promotion, and the facilitation of positive communication channels. Exhibits exceptional communication acumen and discerning judgment in effectively conveying intricate technical insights. Possesses an innate ability to harmonize multiple priorities through expert organizational finesse while upholding an unwavering positive outlook. Eagerly poised to embrace additional responsibilities in the pursuit of collective team objectives.

• Created and delivered a time-sensitive project related to XLConnector (FIS).
• Achieved SLA parameters and facilitated process improvements (FIS).
• Successfully restructured the Dashboard page in Confluence for Cyber Security Space (State Street).
• Leveraged ChatGPT for content enhancement, resulting in improved user-friendly documentation and streamlined content creation.(Own Interest)

• Proficient in technical writing and editing styles.
• Expertise in documenting application technology, cyber security, conversational AI and Data Governance.
• Skilled in creating user manuals, guides, and documentation for diverse sectors.
• Proficient in using modern tools and platforms for efficient content creation.
• Strong organizational skills for managing multiple priorities and team goals.
• Experienced in working with ChatGPT for content generation and idea brainstorming.
• Conversant with ChatGPT for content enhancement and user-friendly language.
• Proficient in integrating AI-powered tools for improved documentation workflows.
• Utilize Confluence's built-in formatting options to create visually appealing and easy-to-navigate documentation.

ITIL V3 Foundation Certified