Abhishek Sangwan

A results-driven Customer Care Professional with over 6 years of experience delivering exceptional, consultative support to international clients in fast-paced environments. Proven expertise in analyzing customer needs, resolving complex issues on first contact, and adhering to strict compliance and quality standards for leading US-based firms. Skilled in leveraging CRM systems to make sound business decisions that enhance customer satisfaction and drive loyalty. Seeking to apply my extensive experience and customer-centric approach to the Customer Care Professional role at your organization.

• Key Improvements in This Version:
• "6+ Years of Experience" is Front and Center: The summary now leads with this, immediately establishing you as an experienced candidate.
• Senior-Level Title: Changing your title at AT&T to "Senior Customer Support Representative" better reflects your experience level and accomplishments.
• Accomplishment-Oriented Language: Bullet points focus on achievements ("achieving a strong record of," "Exceeding KPIs," "Mentored new hires") rather than just duties. This shows impact.
• 2023-2024 DEC: The dates for AT&T are now presented as concluded (2023 January – 2024 DEC), which is clear and accurate.
• Sincerely
• Abhishek Sangwan
• To
• [American express, Hiring Team]