Summary
Overview
Work History
Education
Skills
Websites
Hobbies and Interests
Languages
Timeline
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Abhishek Sharma

Abhishek Sharma

Dadri

Summary

Proven Associate at Shivalik Small Finance Bank, adept in Microsoft Excel and customer relationship management. Excelled in VKYV compliance, enhancing customer trust, and streamlining report generation. Skilled in cybersecurity, showcasing a blend of technical proficiency and interpersonal skills to drive team success and customer satisfaction.

Overview

1
1
year of professional experience

Work History

Associate

Shivalik small finance bank
NOIDA
04.2024 - Current
  • Performed required duties to meet business needs
  • Successfully conducted VKYV procedures for customers, ensuring compliance with all relevant regulations, such as VKYC guidelines.
  • Creating reports for management using MS Excel tools.
  • Creating daily and monthly reports.
  • Handling disputed query between the bank and the customer.

Education

MBA - Operations Management

Amity University
Noida
08-2024

Master Course - Digital Marketing

Skill Circle
Connaught Place
12-2023

B.Sc. - Science

Swami Vivekanand Shubharti University
Meerut, India
10.2021

Skills

  • Understanding of digital platforms
  • Microsoft Excel
  • Team collaboration
  • Time management
  • Problem resolution
  • Customer relationship management
  • New hire training
  • Customer interaction
  • MS office
  • Certificate in Power BI
  • Certificate in Cybersecurity Awareness and Best Practices

Hobbies and Interests

  • Reading books
  • Travelling
  • playing games

Languages

  • English, Full Professional Proficiency
  • Hindi, Full Professional Proficiency

Timeline

Associate

Shivalik small finance bank
04.2024 - Current

MBA - Operations Management

Amity University

Master Course - Digital Marketing

Skill Circle

B.Sc. - Science

Swami Vivekanand Shubharti University
Abhishek Sharma