Abhishek Shinde

PROJECTS -

Client: BP (British Petroleum).

1. Name: BP Lab; (April 2024 - June 2024) -

- Description: Functional testing on IoT devices, such as POS (Point of Sale).

- Roles and Responsibilities:

• As a lab service engineer, I have knowledge of the POS and retail domain, focusing on maintaining point-of-sale systems that streamline transactions and inventory management.
• I worked on integrating hardware components like barcode scanners and receipt printers with software solutions to enhance operational efficiency.
• My work involved ensuring secure and seamless payment processing, managing product catalogs, and implementing customer loyalty programs.

2. Name: BP - Castrol Sustain Applications; (July 2024 - Current):

- Description: Development and support work for two applications (Formscape, Marine PA).

i. Formscape:

• I am working as a developer on the Formscape application under this project.
• Formscape is an application that converts XMLs to PDFs using a transformation tool for both the AIR business and the Marine business. As long as I have worked in this application, I have been very meticulous and focused on the tasks assigned to me.
• Clients confidently trust me to perform intricate and complex tasks and get quality output every time.
• Provided clients with supreme customer service and worked collaboratively to meet their needs.
• Ensured all issues were resolved, and tickets were closed in compliance with SLA commitments.

II. Marine PA:

• Acted as an individual contributor by implementing and supporting multiple client applications, including Marine Lubes, PPM, data load, and the admin tool.
• Provided end-to-end support for application issues, service requests, and enhancements.
• Developed and implemented a hyperlink for the application web page.
• Managing backend operations, frontend support, and database maintenance using SQL.
• Monitored system performance, identified vulnerabilities, and applied security patches regularly to ensure system stability.
• Worked on optimizing configurations for improved performance in SQL environments.
• Ensured all issues were resolved, and tickets were closed in compliance with SLA commitments.