Abhishek Shitole
Pune
Summary
A self-motivated Salesforce Administrator & DevOps professional with 5+ years of experience having good knowledge in DevOps with tools like Azure DevOps.Tech-savvy Salesforce Administrator manages profiles, workflows and groups with ease. Organized employee maintains cloud, reports and dashboards for company and clients. Thoroughly updates, installs and configures Salesforce systems to boost performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Salesforce DevOps Engineer & Administrator
Bajaj Finserv Health Ltd
Pune
02.2021 - Current
- Involved in requirement gathering for CI/CD implementation which includes presenting the DevOps culture and handling the initial discussions and kickoff of the DevOps project.
- Played main role in creating the branching strategies and provided complete guidance to developers regarding the Azure DevOps.
- Developed automated deployment by using the tool and service like Azure DevOps to ensure a smooth transition from development to production.
- Collaborating with users, developers and other members involved in development, testing and release of software products
- Handling much of the communication between clients and the DevOps team, taking daily standups and updates from the team members and updating the same to the higher managers.
- Setting up of CI/CD environment for newly started projects, deciding the branching strategy, making decisions on CI/CD tools usage, cost comparison between various clouds and other services
- Responsible for maintaining the documentation related to the DevOps practice and architectures of various projects where CI/CD process is being used in the organization
- Coordinated system installations, testing, and code corrections.
- Responsible for introducing new tools and services into the DevOps practice as per the projects requirement.
- Provided post-implementation support to assist end-users in creating reports, dashboards, and certain administration tasks.
- Created reports and dashboards in Salesforce to meet business requirements.
- Led the end-to-end ownership of sandbox refresh/creation. Converted newly created environment to working environment and facilitated the seamless transition of newly created environments into the production pipeline through meticulous migration of components.
- Played a pivotal role in defining a robust CI/CD process, encompassing the development of branching strategies, rollback plans, and backup strategies.
- Taken the end-to-end ownership in Vlocity and Harmonization Package Installation and upgradation in all environments.
- Worked as Salesforce Administrator and performed different task such as data updation and deletion, page layout object, fields creation, L2 task and took complete ownership of environment related activities.
- Trained end-users on how to use the system effectively and efficiently.
- Managed user access and security settings in Salesforce.
- Worked closely with developers and stakeholders throughout the development life cycle.
Associate Engineer
Tata Communications LTD
Pune
04.2017 - 01.2021
- Worked entirely in every part of requirements including design, analysis, development, implementation, and deployment of each module.
- Participated in finalizing complete branching strategy and responsible to make Azure DevOps, branching strategy familiar with developers.
- Implementing the CI/CD process by using the tools and services like Azure DevOps.
- Providing assistance such as technical guidance, and/or trainings to co-workers, doing POCs of different tools such as IDX, Workbench, Source Tree.
- Setting up of CI/CD environment for newly started projects, deciding the branching strategy, making decisions on CI/CD tools usage, cost comparison between various clouds and other services.
- Worked with developers to ensure they have clear path and process for the development and deployments and follow up with Salesforce best practices for implementing and managing salesforce release process.
- Interacted directly with clients, manager and end users as necessary to analyze project objectives and capability requirements including specifications for user interfaces and customized applications.
- Involved in meeting with clients to discuss design approaches, impact analysis, and demoing user stories/requirements.
Education
Bachelor of Computer Science - Computer Engineering
Sinhgad College of Engineering
Pune07-2016
Skills
- Azure DevOps
- Project Planning
- Azure Pipeline
- GIT
- Customization
- Security
- Data Management
- Process Automation
- Team Collaboration
- Continuous Process Improvement
Certification
- Salesforce Admin
- Salesforce Platform Developer 1
- Salesforce Associate
Accomplishments
- The Sharp Shark Award
- Hero of the Moment Award
- SOC STAR award
Timeline
Salesforce DevOps Engineer & Administrator
Bajaj Finserv Health Ltd
02.2021 - Current
Associate Engineer
Tata Communications LTD
04.2017 - 01.2021
Bachelor of Computer Science - Computer Engineering
Sinhgad College of Engineering
- Salesforce Admin
- Salesforce Platform Developer 1
- Salesforce Associate
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