Summary
Work History
Education
Skills
Languages
Location
Personalinformation
Personal Information
Hobbies and Interests
Timeline
Generic

Abhishek Shrivastava

Chandigarh

Summary

Desire the position of a professional and to be an integral part of your reputed company that offers me challenges to contribute to its success and my growth. Where I may be given a platform to project my technical and communication skills and work for the company's growth.

Work History

Floor supervisor

Concentrix
  • Served as a positive role model for staff, exemplifying strong leadership qualities and a commitment to company values.
  • Providing leadership and direction to ensure that employees understand their roles and responsibilities and perform their duties effectively.

Sales Coordinator

Mintfares
  • Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
  • Building and maintaining relationships with customers to understand their needs, preferences, and buying behaviors.

Sales Coordinator

Shipra Travels
  • Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
  • Building and maintaining relationships with customers to understand their needs, preferences, and buying behaviors.

Customer Service Representative

Teleperformance
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Responding to customer inquiries, requests, and complaints via various channels such as phone, email, chat, or social media.

Dispatcher

Whizamet Pvt Ltd
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Monitoring traffic conditions, weather forecasts, and other factors that may impact travel times or service delivery and adjusting dispatch plans accordingly.
  • Communicating with customers, clients, or stakeholders to provide status updates, confirm appointments, and address any concerns or inquiries.

Education

BA -

Swami Vivekanand Subharti University
01.2019

12th -

DAV Public School, Sikkim
01.2015

10th -

DAV Public School, Sikkim
01.2013

Skills

  • Effective verbal and written communication skills are essential for relaying instructions, coordinating with team members, and interacting with customers or clients
  • To think critically, make quick decisions, and resolve issues promptly, especially in high-pressure situations
  • Ability to collaborate with team members, communicate effectively, and work cohesively to achieve common goals
  • Customer Satisfaction
  • Commitment to ongoing learning and professional development, including acquiring new skills, staying updated on industry trends, and seeking opportunities for growth

Languages

English
Hindi

Location

Chandigarh

Personalinformation

I am highly motivated, organized person and have good communication and problem solving skills. Mature confidence and team spirited, I work with a flexible, helpful and friendly approach. I have effective time management and strong interpersonal skills, which are backed by an extremely motivational attitude. Full initiative and common sense, I proactively deal with the clients/ customers at all levels and can work under pressure to meet deadlines.

Personal Information

Date of Birth: 09/03/97

Hobbies and Interests

  • Cricket and Table tennis
  • Trekking

Timeline

Floor supervisor

Concentrix

Sales Coordinator

Mintfares

Sales Coordinator

Shipra Travels

Customer Service Representative

Teleperformance

Dispatcher

Whizamet Pvt Ltd

BA -

Swami Vivekanand Subharti University

12th -

DAV Public School, Sikkim

10th -

DAV Public School, Sikkim

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Abhishek Shrivastava