ABHISHEK SINGH

• Increased overall Monthly sales 25% by incorporating several quality process improvements within branch.
• Closed average 4 crore loans per month.
• Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
• Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
• Assessed employee performance and developed improvement plans.
• Met deadlines by proactively managing individual and team tasks and streamlining processes.
• Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
• Engaged employees in business processes with positive motivational techniques.

As a Cluster Head Retail Trade Forex and Remittances Core job

profile was achieving Retail and Trade Budget of cluster through all

20 Branches of cluster. Generating NTB Business from outside FFMC's or any other entity involve in same Business. Along with maintaining daily Business Run rate providing regular training in

Branches(Coffee with Forex) both in sales and operations , Ensuring

proper compliance check , KYC of customers , providing competitive profitable rates , ensuring maximum resource activation

by at least 3 transactions , helping branches in processing transactions. Managed one of the biggest cluster and my achievement of last financial year was125%.

Please find below few achievements as a Cluster Head Retail Trade Forex and Remittances:

1) As a cluster Head Retail Trade Forex and Remittances I qualified one International campaign.

2) Qualified Regional Branch Banking Head contests in two consecutive years of 2021-2022.

3) Felicitated in GOA(2022) by National Head for highest percentage achievement.

Worked 1 Year and 3(From Nov 2018 to 7th Feb 2020) months

in Indusind Bank as Area Sales Manager CASA handled Noida

Region. This was team handling role where twenty Business

Development Managers used to reports to me. My core job was to

ensure achieving New account acquisition (NTB) targets

(current accounts ,Saving Accounts, Trade accounts, TASC

accounts ) , Deepening value in both new accounts and existing

accounts , achieving fee target month on month through cross

sell of all banking products like Life Insurance , GI , Loans(HL,

PL , AL,LAP,LACR, LAS) , Forex cards , Remittances ,Credit

Cards , Mutual Funds ,Health Insurance , Debit Cards etc.

Apart from this establishing and maintaining good relationship

with customers , all Branch Heads , Depute Branch Heads , Relationship Managers , Regional Head ,all other branch

staff’s, IT team ,Corporate team is also one of the core role in

this profile.

Please find below point wise few key performed things:

• Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
• Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
• Exceeded targets by building, directing, and motivating high-performing sales team.
• Built lasting relationships with clients through outstanding customer service interactions.
• Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
• Highlighted Introduced new products to meet customer demand and increase profits.
• Coordinated and conducted well-organized product presentations and demonstrations to potential customers at seminars and trade shows.
• Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
• Introduced cost-saving initiatives to reduce losses and increase profit margin.
• Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
• Prepared sales presentations for clients showing success and credibility of products.
• Led targeted training programs to educate staff on product benefits and service capabilities.
• Hired, mentored and motivated sales professionals to service customer accounts and target metrics.

Core work was to promote products of company ,

Increase footfall in portal ,Showing presentations to customers ,

Increasing my team along with increasing sales of all products

Available in portal. I did this business as an Individual

Representative(IR) of a Malaysia Based company QNET in India in

different states.

Attended one of the biggest training programes in Dubai and Malaysia.

As a Sales Manager I Handled Credit Cards, Forex and cross sell business of HDFC Bank for twenty one Branches of South Mumbai Cluster.

My core job was achieving monthly Credit Cards ,forex and cross sell

Revenue and volume targets , ensuring recruitment of business

Development representatives as per the requirements , providing

proper trainings to all new and experienced Business development representatives on regular basis ,

maintaining effective relationship with all branch staffs of my region ,

providing support to all branch staffs related to Credit Cards ,Forex & Cross sell business. I was in a team handling profile and reporting

authority of twenty one Business Development Representatives so.

In credit cards also I developed a very good reputation in selling

Super Premium Cards ( Highest segment credit cards) and because

of my service quality to customers and branches I am the only Sales manager who used to get maximum leads from my seniors .

I left HDFC bank so early because at that time my RH joined AXIS Bank and he Convinced me to join AXIS and took me with him in his team.

Please find below few key performed works as Sales Manager:

• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Closed lucrative sales deals using strong negotiation and persuasion skills.
• Met with clients, delivering presentations, and educating on product and service features and offerings.

Worked 4 years and 2 months(from 11th April 2011 to 15th June

2014) in ICICI Bank Ltd Faridabad Sector 35 Branch and Juhu

Mumbai Branch.

Got two promotions (Designation and Grade) in four years. I joined

ICICI Bank through Campus placement as Privilege Banker.

After working two years as Privilege Banker and being the best

in my region I got promoted as Branch Sales Manager and

handled sales team of Nine sales officers. As a branch Sales

Manager I got one rating(the best rating) and grade promotion.

Because of my performance as branch Sales

Manager I got offer from HR to shift to wealth management

department for Handling the prime segment customers of bank.

As a wealth Relationship Manager I established very good

relationship with all my managed wealth customers and always

Fulfilled my Revenue and acquisition targets month on month.