Abhishek Singh
Bengaluru
Summary
Experienced Engineering Manager with a track record of leading successful projects and teams skilled implementing agile methodologies, reducing project delivery times, and increasing team productivity. Committed to fostering a collaborative work environment and mentoring team members to improve technical skills and leadership abilities. Innovative professional in the architectural and engineering management field known for high productivity and efficient task completion. Possess specialized skills in project management, strategic planning, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring successful project outcomes and effective team collaboration.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sr Engineering Manager_DevOps
Razorpay
06.2022 - Current
- As a Senior Engineering Manager, I lead the Banking DevOps division, overseeing 12 production AWS accounts with 20+ Kubernetes clusters and managing 15 DevOps/SRE engineers/Architects and 4 SDEs
- Oversee project plans, budgets, timelines, and system performance, ensuring timely delivery and continuous improvement of solutions
- Leadership & Strategic Management: Lead and oversee end-to-end operations for key projects including UPI, BillMe, Poshvine, ACS, Wallet, Razorpay POS, and Curlec
- Spearhead successful project proposals, AWS and Kubernetes deployments, and manage ongoing maintenance
- Delivered major achievements such as a 40% reduction in deployment times, 10% improvement in uptime, 60% cost savings, and a 35% decrease in provisioning times through Infrastructure as Code practices
- Team Leadership & Mentorship: Manage and mentor a team of systems engineers, providing technical expertise and fostering professional growth
- Collaborate with cross-functional global teams to define system requirements, develop roadmaps, and execute strategic initiatives, ensuring alignment with business objectives and emerging technologies
- CI/CD & DevOps: Manage infrastructure and CI/CD for MandateHQ and TokenHQ on Razorpay AWS environments
- Drive developer productivity initiatives, lead operational reviews (p99, p95 latencies, SLAs), and ensure continuous improvement using Grafana dashboards
- Promote automation in deployments, packaging, and monitoring with tools like Terraform for zero-configuration drift and Kubernetes microservices with 99.95% uptime
- Cost Optimization & Automation: Achieved significant cost reductions for AWS environments, including a 30p per transaction saving for MandateHQ and TokenHQ
- Innovation example includes Credstash, Kubestash, infra-debugger tools for troubleshooting and Incident predictor for incident management team for predictive maintenance using AIOPS
- Engineering Excellence & RCA Leadership: Drive engineering excellence by enhancing reliability, performance, scalability, and efficiency across all managed systems
- Lead RCA (Root Cause Analysis) sessions and implement action items to prevent recurrences
- Oversee the management of databases (MySQL, MongoDB, CrateDB, Hazelcast, DMS, Redshift, Elasticache) for all entities, ensuring robust performance and compliance
- Innovation & Continuous Learning: Innovate 'OneDoc' for unified application architecture and develop 'OneClick' deployments
- Led Istio deployment, developed OneDoc workflows, managed MHQ PCI-recognized app, achieved $300K Kubernetes savings
Senior Manager | Solutions Lead | GCC - GTS
Commonwealth Bank
06.2021 - 06.2022
- Architecture & Design: Design patterns and detailed architectures using Infrastructure as Code (IaC) to ensure manageability, deployment, and control across environments
- Lead high-level solution architecture (HLSA) for critical projects like VMware vSphere migrations to VMC on AWS
- Hybrid Cloud Expertise: Demonstrate deep expertise in AWS networking for VMC on AWS in hybrid environments
- Lead critical design initiatives, such as east-west traffic inspection, firewall rule migrations from NSX-V to NSX-T, and VPC peering architectures
- Innovation in Networking Solutions: Develop creative solutions like peering VPC architecture to work around limitations in VMware Transit Connect (TGW) and ensure seamless connectivity with native AWS TGW
- Implement east-west traffic inspection using AWS Network Firewall with appliance mode and inspection VPCs
- Migration Projects: Lead the migration from NSX-V to NSX-T on VMC on AWS, ensuring smooth transitions and system stability
- Provide ongoing guidance throughout the migration process, ensuring adherence to best practices
- Leadership & Project Management: Lead a team of three solutions architects in driving the tech simplification project, which includes VMC on AWS, Big Data on AWS, and cloud-native migrations
- Provide end-to-end leadership, from planning to execution
- Customer Engagement & Relationship Building: Engage directly with customers to understand their business drivers and application portfolios, acting as the single point of contact for customer executives
- Build and maintain deep, trust-based relationships with CXOs to ensure alignment with their business goals
Manager | Senior Solutions Architect | Practice
Accenture
04.2019 - 05.2020
- Conducted comprehensive application and infrastructure assessments for financial services firms
- Managed application portfolios and developed strategic roadmaps
Manager | Principal Consultant | Solution Architect | Practice
PwC
08.2017 - 04.2019
- Enabled a Saudi Arabia bank to go live with applications in 3 months time: Wallet, payment gateway, Issuing and acquiring, Master card, Visa and other supporting applications
- Project Leadership & Go-Live Support: Enabled a Saudi Arabian bank to successfully go live with critical applications, including Wallet, Payment Gateway, Issuing & Acquiring services, Mastercard, Visa, and other supporting applications
- Enterprise Architecture & Governance: Represented the Lead Architect in architecture governance reviews (ARB, EAB, IAR) and led enterprise architecture engagements using TOGAF for an oil and gas company in Africa
- Delivered assessments of business, data, and technology landscapes, culminating in well-received recommendations from the COO
- Data Center & Network Design: Conducted site assessments for data centers, advised on infrastructure insourcing, and designed solutions for consolidating five insurance associations' infrastructures
- Assisted with data center relocation and continuity plans for large software and services organizations
- Vendor & Contract Optimization: Managed vendor evaluations, performed sizing assessments, and optimized SDWAN contracts, saving up to 5% in costs for a chemical company
- Due Diligence & Mergers: Led IT due diligence for banks in South America and Jamaica, advising on infrastructure investments and 'buy vs
- Build' scenarios
Senior Advisory Consultant_Solution Architect Practice | Enterprise Architecture
EY
01.2017 - 08.2017
- Designed a cloud strategy for an Oil & Gas client, including cloud assessment, migration planning, application profiling, prioritization, and deployment roadmaps
- Provided CSP/MSP selection criteria, TCO scenarios (e.g., cloud backup, application migration), and ROI/payback analysis tailored to client needs
- Development of cloud Strategy, cloud migration strategy, Roadmap and Enterprise Architecture for organizations including assessment of current state and future state definition
- Worked with ipv6 migration from ipv4 for a financial organization
Senior Manager_Product_Architect_HCL_Practice_COE
HCL
06.2015 - 01.2017
- Solution Selling - Approaches selling from a business solution perspective to ensure that the company products and services accurately address the client's true business need in terms of type, scope, level
- Worked with RFP Responsible for bringing EN and NN opportunity from existing and new clients for Datacentres
- Collaborate cross-functionally with key stakeholders to understand business issues, identify key metrics, develop analytical plans, provide timely insights and execute on delivering results
Consultant_Softlayer Cloud
IBM
01.2011 - 05.2012
- Designed and deployed IBM public/private cloud platforms
Systems Analyst
Hewlett Packard
09.2008 - 01.2011
- Consolidated physical servers to virtual machines and improved data consistency and accessibility
Education
MBA - Full Time
Adam Smith Business School
United Kingdom01.2013
B. Tech -
MA college of Engineering
Kottayam, Kerala, India01.2008
Skills
- Strategy
- Team Leadership
- Mentoring engineers
- Project Management
- Business case using Cloudzero and Apptio
- Team Building
- Humility to learn
- Datacentres & Cloud - All Tracks
- Datacenter LLD designing
- Cloud Assessment
- AWS
- AWS MAP
- AWS Transit Gateway
- Production Account Management (AWS org, Landing Zone, RBAC, SCP, WAF)
- Firewall Management (Palo-Alto, FortiGate)
- Hybrid Cloud Management (AWS & On-prem)
- Hardware HSM (Thales, FutureX, Excrypt Touch)
- Graviton Migration
- Bottlerocket Deployment
- AWS EKS
- Kubernetes Deployment
- FluxCD
- Terraform
- Config Drifts
- CI/CD Pipeline Implementation (Jenkins, Spinnaker)
- Redis to ElasticCache Migration
- RDS Serverless Migration
- Redshift
- OpenSearch Optimization
- AIOps for Predictive Maintenance
- Monitoring & Visibility Automation
- RPO/RTO Planning
- C
- Python
- SQL
- Code reviews
- Visio
- Jira
- MS project
- TOGAF
- COBIT
- ITIL
- Cross-functional team management
- Strategic planning
Certification
- PMP Certification, PMP Number: 2906428
- TOGAF, The Open Group, Certification Number: 129360
- SDI Certified, IBM certified Spectrum Scale
- Amazon Web Services - Solution Architect - Associate, AWS-ASA-22800
- AWS Certified Solutions Architect - Professional, WTNP5QG1K2V113KW
- AWS Security Professional - Speciality, BW9FXHW2GNRE1WWZ
Accomplishments
- British Council scholarship, 40000 GBP, 2012
- Barclays Capital Internship Award, 25000 USD, 2014
- Multiple awards from PwC and Razorpay for excellence and client appreciation, 2017-2023
Timeline
Sr Engineering Manager_DevOps
Razorpay
06.2022 - Current
Senior Manager | Solutions Lead | GCC - GTS
Commonwealth Bank
06.2021 - 06.2022
Manager | Senior Solutions Architect | Practice
Accenture
04.2019 - 05.2020
Manager | Principal Consultant | Solution Architect | Practice
PwC
08.2017 - 04.2019
Senior Advisory Consultant_Solution Architect Practice | Enterprise Architecture
EY
01.2017 - 08.2017
Senior Manager_Product_Architect_HCL_Practice_COE
HCL
06.2015 - 01.2017
Consultant_Softlayer Cloud
IBM
01.2011 - 05.2012
Systems Analyst
Hewlett Packard
09.2008 - 01.2011
MBA - Full Time
Adam Smith Business School
B. Tech -
MA college of Engineering
Similar Profiles
Shruthi A PandianShruthi A Pandian
Junior Business Analyst at RazorpayJunior Business Analyst at Razorpay
ANUBHA PANDYAANUBHA PANDYA
Senior Product Development Engineer in Test at RazorpaySenior Product Development Engineer in Test at Razorpay
AAYUSH SHARMAAAYUSH SHARMA
Senior Associate-Account Management at RAZORPAYSenior Associate-Account Management at RAZORPAY