Abhishek Singh
Software Engineer
Gorakhpur
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Software Engineer
Amazon
11.2021 - Current
- Expanded Return Progress Tracker (RPT) across multiple marketplaces, enhancing CSA efficiency in resolving customer refund queries.
- Implemented major RPT enhancements to provide accurate and granular refund status updates, improving customer satisfaction.
- Designed and developed multiple notification workflows to send worldwide notifications based on order state, reducing customer anxiety.
- Worked extensively with AWS technologies, including SNS, SQS, and Lambda etc to build scalable and reliable solutions.
Software Engineer - 1
IFFCO TOKIO
08.2020 - Current
- Health Protector Plus: Designed and developed a portal to sell health Protector policy to online customers
- Extended Warranty Insurance: Designed and developed a portal to provide extended warranty on goods of our client brands
- Personal Accident Policy: Designed and developed a portal so that customers can buy accident policies for individual family members
- Played a key role in integration of Webportal to PEGA
- Made REST API'S for multiple products and exposed it to be used by our Partners
Education
Bachelor of Technology -
Indian Institute of Technology, BHU
07.2016 - 07.2020
Skills
C
Accomplishments
- Best rank in a codechef contest, Global rank 196/10716
- Codechef username, coder_bakugo, max rating: 1754
Timeline
Software Engineer
Amazon
11.2021 - Current
Software Engineer - 1
IFFCO TOKIO
08.2020 - Current
Bachelor of Technology -
Indian Institute of Technology, BHU
07.2016 - 07.2020