Overview
Work History
Education
Skills
Accomplishments
Timeline
SoftwareEngineer

Abhishek Singh

Software Engineer
Gorakhpur

Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work History

Software Engineer

Amazon
11.2021 - Current
  • Expanded Return Progress Tracker (RPT) across multiple marketplaces, enhancing CSA efficiency in resolving customer refund queries.
  • Implemented major RPT enhancements to provide accurate and granular refund status updates, improving customer satisfaction.
  • Designed and developed multiple notification workflows to send worldwide notifications based on order state, reducing customer anxiety.
  • Worked extensively with AWS technologies, including SNS, SQS, and Lambda etc to build scalable and reliable solutions.

Software Engineer - 1

IFFCO TOKIO
08.2020 - Current
  • Health Protector Plus: Designed and developed a portal to sell health Protector policy to online customers
  • Extended Warranty Insurance: Designed and developed a portal to provide extended warranty on goods of our client brands
  • Personal Accident Policy: Designed and developed a portal so that customers can buy accident policies for individual family members
  • Played a key role in integration of Webportal to PEGA
  • Made REST API'S for multiple products and exposed it to be used by our Partners

Education

Bachelor of Technology -

Indian Institute of Technology, BHU
07.2016 - 07.2020

Skills

C

Accomplishments

  • Best rank in a codechef contest, Global rank 196/10716
  • Codechef username, coder_bakugo, max rating: 1754

Timeline

Software Engineer

Amazon
11.2021 - Current

Software Engineer - 1

IFFCO TOKIO
08.2020 - Current

Bachelor of Technology -

Indian Institute of Technology, BHU
07.2016 - 07.2020

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