Abhishek Singh
Satna
Summary
Dynamic Collection Loan Officer with 2 years at Bharat Financial Inclusion Ltd., excelling in collections management and customer relationship building. Proven track record in negotiating successful resolutions for NPA cases and leading teams to enhance performance. Skilled in risk assessment and report generation, driving impactful results in challenging environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Collection Loan Officer
Bharat Financial Inclusion Ltd.
Satna
10.2021 - Current
- 2 years of experience in the sales department, starting from October 2021.
- In sales, we provide business loans to small-ticket-size customers and are also involved in collections. If the customer is not willing to pay back.
- Completed 1.5 years in the Collection Department.
- Here, handling collections in 31 to 90+ buckets, and also NPA cases.
Telecaller Supervisor
Tele-Performance (Flipkart)
Indore
01.2020 - 02.2021
- Customer service issue handling.
- Products query related to Flipkart.
- Customer feedback recordings on products for a better experience.
- Management of the team to handle the superior customer.
Education
B.com (Honr') - Accounting And Finance
Mahatma Gandhi College
Satna, Madhya Pradesh02-2020
12th - Mathematical Sciences
Govt. H S School
Chorbari, Satna, MP03-2015
10th -
Sarawati Shishu Mandir High School
Singhpur, Satna, MP03-2013
Skills
- Collections management
- Customer relationship management
- Risk assessment
- Team leadership
- Performance monitoring
- Negotiation techniques
- Report generation
- MS Office
Accomplishments
- The president is in school to lead the higher classes in each cultural and annual program
- First ranker in sprint running at school
Certification
- KLiC Certificate Course in Web Designing from MKCL, Yashwantro Chavan Maharashtra Open University, Pune
- English Speaking Certification from Inspiring Institute, Pune, MH
- KLiC Certificate Course in CorelDRAW from MKCL, Yashwantro Chavan Maharashtra Open University, Pune
- KLiC Certificate Course in MS Excel from MKCL, Yashwantro Chavan Maharashtra Open University, Pune
- KLiC Certificate Course in Photo Editing from MKCL, Yashwantro Chavan Maharashtra Open University, Pune
Languages
Hindi
First Language
English
Elementary (A2)
A2
Marathi
Beginner (A1)
A1
Custom
- Father's Name - Shri Gurdev Singh
- Mother's Name - Smt. Archana Singh
- Date of Birth - 04th Jan 1998
- Nationality - Indian
Affiliations
- Participated in Bhartiya Sanskriti Gyan Parisha, Haridwar.
Timeline
Collection Loan Officer
Bharat Financial Inclusion Ltd.
10.2021 - Current
Telecaller Supervisor
Tele-Performance (Flipkart)
01.2020 - 02.2021
B.com (Honr') - Accounting And Finance
Mahatma Gandhi College
12th - Mathematical Sciences
Govt. H S School
10th -
Sarawati Shishu Mandir High School
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