ABHISHEK SINGH
DIGITAL SALES ASSOCIATE
Jamshedpur
Summary
Results-driven sales professional with a proven track record of crafting compelling digital strategies to enhance client relationships and drive sales. Recognized for collaborative teamwork and adaptability in fast-paced, dynamic environments. Proficient in utilizing analytical skills and digital marketing tools to achieve business objectives. Strong interpersonal skills, coupled with a passion for learning and growth within the digital sales landscape. Possesses a solid foundation in digital marketing principles and a quick grasp of sales strategies and CRM tools, eager to leverage and further develop these skills in a Digital Sales Associate role.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Digital Sales Executive
Unext Learning Private Limited
04.2024 - 05.2025
- Streamlined sales processes, reducing administrative tasks and making more time for strategic prospecting activities.
- Nurtured key accounts for long-term partnerships, securing contract renewals and facilitating ongoing business growth.
- Improved lead conversion rates through diligent follow-up practices and persuasive communication skills, closing deals efficiently.
- Actively participated in industry events, networking functions, conferences, staying current on trends impacting digital sales landscape.
- Developed strong client relationships for increased loyalty and repeat business through personalized outreach efforts.
- Implemented insightful reporting dashboards that tracked crucial performance metrics to drive continuous improvement in sales efforts.
Customer service representative
NoBroker.com
02.2024 - 03.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Resulved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Support Specialist
Altrust Private Limited
07.2023 - 01.2024
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Improved customer satisfaction by addressing and resolving technical issues swiftly and efficiently.
Education
Bachelor of Technology - Mechanical Engineering
Muit University
Lucknow, India 04.2001 -
Diploma -
RKDF UNIVERSITY
Bhopal, India 04.2001 - 07.2022
Matriculation -
RAJENDRA VIDYALAYA
Jamshedpur, India 03.2015 - 05.2016
Skills
Customer Service
Active listening
Product knowledge
Call management
Online sales techniques
undefinedPersonal Information
Date of Birth: 06/03/1996
Timeline
Digital Sales Executive
Unext Learning Private Limited
04.2024 - 05.2025
Customer service representative
NoBroker.com
02.2024 - 03.2024
Support Specialist
Altrust Private Limited
07.2023 - 01.2024
Matriculation -
RAJENDRA VIDYALAYA
03.2015 - 05.2016
Bachelor of Technology - Mechanical Engineering
Muit University
04.2001 -
Diploma -
RKDF UNIVERSITY
04.2001 - 07.2022
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