Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Abhishek Singh

Kolkata

Summary

Accomplished Salesforce Consultant with over 7 years of total IT experience, including 5 years of dedicated Salesforce platform expertise. Proven track record in leading end-to-end SFDC implementations and managing teams to deliver scalable solutions across. Expert in conducting client design workshops, defining System Design Documents (SD), and delivering high-impact technical demos. Highly skilled in bridging the gap between complex business requirements and technical execution using Lightning best practices, Azure integrations, and Agile methodologies.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Salesforce Lead Admin (Packaged App Developer)

Accenture
12.2019 - Current
  • Lead solution design and client management for Salesforce projects, conducting design and development workshops to align with business goals.
  • Collaborate with stakeholders to prepare effort estimates, overall system design, and project-related documents, including BRDs and test plans.
  • Directly manage a team of Salesforce admins, taking responsibility for client deliverables, and ensuring Force.com best practices.
  • Integrate Salesforce with Azure Cloud Services (ADF, Storage) to streamline operations and boost data-driven productivity for audit purposes.
  • Design and deploy interactive Power BI dashboards and Salesforce reports to provide actionable business insights for C-suite executives.

Product Specialist

BYJU'S (Think & Learn Pvt. Ltd.)
06.2019 - 10.2019
  • Worked as part of Product Team which deals with software application and syllabus installed in learning device.
  • Research, conceive and develop software applications to extend and improve learning experience for end users.

Analyst

Capgemini
09.2018 - 05.2019
  • Worked on ServiceNow Ticketing Tool.
  • Solve challenges/problems that were presented with help of Knowledge Base as L1 Engineer.

Education

B.Tech/B.E. - Electrical and Electronics Engineering (EEE)

Pailan College of Management & Technology
Kolkata
01.2018

Skills

  • Salesforce Administrator
  • Azure Data Factory
  • Power BI
  • Datadog
  • Team Leading
  • Client Management
  • Data management analysis
  • Power BI

Certification

  • Salesforce Certified Administrator
  • Salesforce Certified AI Associate
  • Salesforce Certified Platform Developer I
  • Salesforce Certified Data Cloud Consultant
  • Gearset Fundamental Certificate
  • Google Project Management Certificate
  • DP-900 - Microsoft Azure Data Fundamentals Certification
  • DP-600 - Microsoft Certified: Fabric Analytics Engineer Associate

Timeline

Salesforce Lead Admin (Packaged App Developer)

Accenture
12.2019 - Current

Product Specialist

BYJU'S (Think & Learn Pvt. Ltd.)
06.2019 - 10.2019

Analyst

Capgemini
09.2018 - 05.2019

B.Tech/B.E. - Electrical and Electronics Engineering (EEE)

Pailan College of Management & Technology
Abhishek Singh