Abhishek Singh
Senior Vice President
Pune
Summary
- Achievement driven Technology Leader with 24+ years of experience in Business outcome based deliveries using DevSecOps to create assets in the areas of Digital transformation, Security based Lending, Auto Loans and Payments
- Skilled in coordinating with various business cross functional team to develop customized SAFE/DevOps based programs
- Delivered multi-million dollar programs displaying strong leadership, negotiation & influencing stakeholders
- Transforming Security Based Lending (Margin Loans) Origination platform and automation of Real-time Margin (Loanable Value) for Private Bank customers using service-based architecture
- Domain expertise Lending (Margin Lending, Auto Lending, Credit Card), Private Banking, Payments, Customer Due Diligence (CDD/KYC), Sanction Screening and Customer Risk Assessment
- Implemented end-to-end Digital Channel transformation project across Customer & Staff Channels (Branch & Contact Centre)
- Building and Leading new high-performance teams aligned with Business Strategies across geographies (India, Greece, Brazil)
- Experience in vendor management, ownership transition and setting up ODC and recruitment at scale
- Active mentor for Citibank mid-level managers and CSR champion
- Global experience in working across multiple geographies (USA, Greece, Brazil, HK and UK)
Overview
25
25
years of professional experience
5
5
Certifications
Work History
Senior Vice President
Citicorp Services India (P) Ltd
06.2022 - Current
Engineering Manager & Site Head – Responsible for the build and run of Security-Based Lending applications for Private Bank customers and achieving engineering efficiency using industry-best automation tools.
Site Head for the Lending team across the Pune and Chennai centers.
Senior Project Manager
HSBC Software Development India (P) Ltd
07.2008 - 06.2022
Engineering Manager, Channels – Responsible for the deployment and support of Branch and Contact Center applications across 36 global markets.
Senior Project Manager
HSBC Software Development India (P) Ltd
07.2008 - 06.2022
Engineering Manager Channels – Responsible for deployment and support of Branch and Contact Center applications across 36 Global markets
Senior Software Engineer
Satyam Computer Services Ltd.
11.2006 - 07.2008
Conversion and support for FDI maintenance and compliance releases for all EMEA countries.
Consultant
Capgemini Software (I) Pvt. Ltd (erstwhile Kanbay Software)
04.2003 - 11.2006
Responsible for enhancing the Cards application and deployment across HSBC markets.
Group Leader
Dell International Services
10.2001 - 03.2003
IT and networking operations support for Dell relationship customers owning more than 100 systems.
Education
B.E. - Electronics And Communications Engineering
Sikkim Manipal Institute of Technology
04.2001 -
Skills
Project Management: SAFe, Scrum, Kanban, Jira, Confluence
Margin Lending Platform and Loanable Value for Private Bank Customer
Credit Card, Payments and Wallets
Consumer Lending (Fixed & Revolving)
Customer Due Diligence (CDD/KYC), Sanction Screening and Customer Risk Assessment
Digital transformation
Certification
AWS Certified Cloud Practitioner
Timeline
Senior Vice President
Citicorp Services India (P) Ltd
06.2022 - Current
Senior Project Manager
HSBC Software Development India (P) Ltd
07.2008 - 06.2022
Senior Project Manager
HSBC Software Development India (P) Ltd
07.2008 - 06.2022
Senior Software Engineer
Satyam Computer Services Ltd.
11.2006 - 07.2008
Consultant
Capgemini Software (I) Pvt. Ltd (erstwhile Kanbay Software)
04.2003 - 11.2006
Group Leader
Dell International Services
10.2001 - 03.2003
B.E. - Electronics And Communications Engineering
Sikkim Manipal Institute of Technology
04.2001 -
Key Achievements
- Leadership: Set up lending team across Pune and Chennai & enabled organization to scale from 10 to 200 associates
- Leadership: Set up New Global cards team in HSBC Hyderabad (50 associates) and HSBC Brazil (30 associates)
- Leadership: Migration of Cards/Compliance team from USA to HSBC offshore, resulting USD 1.5 MN sustainable save
- Cloud: POC to transform mainframe based Recovery solution to Cloud (AWS & GCP)
- Digital: Digital Projects in Citibank & HSBC in re-defining lending Business journeys for private bank and retail customers, Payment Wallets (Apple, Samsung & Google)
- Digital: Successfully driving Application Simplification using Domain & Data modeling
- Strategy: As part of shift left initiative, lead digital test automation team for script automation (BDD and Cucumber framework) and test automation using REST assured, TOSCA and Selenium
- Strategy: Exploring GenAI use cases for converting user stories for code development and generate test cases. Exploring Devin platform to deliver projects from inception to deployment
- Strategy: Saving deployment cost for Staff application across global market by more than 60%
- Strategy: Reduction of Cards integration time from month to days using Infrastructure Optimization
- Strategy: Transitioning business critical application from Vendor to Citibank, resulting sustainable save
Appreciations
- Awarded “Guiding Star Award” for managing and delivering Lending priorities - Citibank
- “Best Team” award managed under self-leadership TWO times – HSBC GLT
- Identified as TOP Talent at HSBC Technology Level