ABHISHEK SINHA

Job Description:

As an Operations Executive,I am responsible for the coordination with Vendors and its related services to US and international customers. Also responsible for timely reporting to management about daily, weekly, quarterly and monthly performance figures.

Should have good understanding of vendor management.

Should have hands on experience in MS Excel.

Should have excellent written and verbal communication skills.

Must know about the Procurement of IT Services.

Should have understanding in SOW, SOP, SLA, MSA, RFQs, RFIs, NDA Agreements etc.

Should have good understanding of Sales Order and Purchase Order.

Should have problem-solving attitude to handle the critical cases.

Must have an idea of Vendor survey and Vendor Service Dispatch (Dispatch Field Engineers at site location).

Should have out of the box thinking to take initiative to resolve the queries.

Should be self-driven and must have the ability to take critical decisions when and where required.

Should be well versed with customer/ vendor handling and internal team coordination.

Should be proactive to sense the customer’s/vendors.

Should have experience in escalation handling.

• Maintaining and updating multiple data and repositories and providing aggregate data and reporting
• Conducting and documenting internal stakeholder and supplier meetings
• Developing and presenting reports and strategy documents.

• Liaison with Project Management Units of Central and State Govt
• To Plan and Execute the Project
• Designing of Project Report, KPI
• Planning, Executing and Monitoring all activities related to Field-based operations
• Training/Supervising the team of Assessors and Report making
• Real-time Quality Check, Analysis of raw data and information collected by on- eld Assessors
• Projects : 1
• Assessment and Evaluation of over 4000 Delhi Schools | National Accreditation Board for Education and Training | School
• Evelopment Index | (Client- Delhi Commission for Protection of Child Right (DCPCR), Delhi Government) - Managing the assessor's team on ground level and conducted Field visits to different schools regarding assessments, monitoring and evaluation
• 2
• Swachh Survekshan, 2019 | Swachh Bharat Mission | (Client - Ministry of Housing and Urban Affairs, MoHUA) - covered all the 6 municipalities of Panna district under Swachh Bharat Mission of GoI, to assess the district in their levels of cleanliness and active implementation of sanitation and hygiene practices in a time bound manner.

• Quality Assurance of the ongoing Project
• Maintained comprehensive knowledge of False Positive process (sales administration) to better serve customers and meet demanding sales objectives.

• Developing and presenting reports and strategy documents to senior leadership
• Experience managing a team of fast paced project managers, and analysts
• Nowledge and understanding of project management fundamentals
• Able to drive and improve solutions which involve integration with different teams and tools
• Dentify and resolve project con icts and inter-dependencies quickly
• Aintaining and updating multiple data les and repositories and providing aggregate data and reporting
• Lanning, conducting and documenting internal stakeholder and supplier meetings
• Conducted Field visits to different schools regarding evaluation, assessments and monitoring.

• Worked on Reproductive Rights for disadvantages sections of the society, prepared reports and findings, conducted eld works
• Collaborated with various teammates when working on day-to-day tasks and devising new concepts
• Assisted senior administrative professionals with daily work tasks
• Assisted administrative team members with completing daily tasks in order to maintain a smooth work ow
• Helped a woman's family while working in Reproductive Rights, to lodge an First information Report (FIR) with Police Department and seek necessary help in a case related to dowry death.