Abhishek Sisodia
Summary
A Hotel Industry Professional of 18 years with strong management expertise in Food & Beverage management. A Solid expertise in customer relations, and delivery of quality services. A self-driven, motivated executive with exceptional leadership skills and distinctive hybrid abilities in all aspects of customer satisfaction. Substantial experience in business strategy, brand marketing, sales operations. A visionary strategic thinker with highly effective analytical, communication and interpersonal skills. A fact-based decision maker focused on delivering sustainable profitable growth of stack holder.
Overview
18
18
years of professional experience
2
2
Certifications
2
2
Language
Work History
Assistant General Manager
NARMADA JACKSON GRAND HERITAGE JUBBULPORI
01.2025 - 12.2025
- Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
F & B Manager Outlets
Mayfair Lake Resort Raipur
04.2023 - 10.2024
- It is 178 Room property i am Handling here Teapot 220 cover, Nakli Dhaba 200 cover , Mamma Mia 48 cover , IRD & Bar & Baroones 48 cover,there promotion daily to daily activities add social media brand promotion. Training, recruitment and team building activities of the staff. And always try to make high moral of the staff and never say no kind of attitude.
F & B Manager
Hotel Narmada Jackson Heritage Property
12.2022 - 03.2023
Operation Manager
Hotel Raj imperial
10.2020 - 11.2022
Food and Beverage Manager
Hotel fern Residency Vijayapura
12.2019 - 08.2020
- Due to corona left the job.
Asst F & B Manager
HotelBabylon inn
12.2018 - 11.2019
- Duties & Responsibilities:
- Leading team of Outlet Managers, F & B Executives, Sr. Captain & captain, for smooth Food & Beverage Operations.
- Taking briefing and de briefing of outlet managers, F & B Executives Sr. Captain, Captain.
- Insuring a smooth operation and guest satisfaction.
- Handling guest complaint and taking feedback from the guest and keep the F&B Manager update.
- Having eye for details and plan in advance on projected busy days.
- Building brand image and good repo with guest.
- Staff handling and cost control.
- Organizing different food festivals to increase the foot fall in restaurant
F & B Manager
Hotel Raj imperial *** Rajnandgaon
07.2016 - 11.2018
- Huge Banqueting 01 Banquet Hall –10000 sqf area ,02 small banquet, 02 Lawn in Capacity Of 1st 60000 and 2nd 44000 Square Feet Area, 01 Multi cuisine Restaurant of 96 Covers,01 bar opening shortly with 76 Cover,02 PDR ,01 small kitty room , infinity swimming pool with open air restaurant at roof top,24 Hrs Room Service Of 50 Rooms 46 executive with 04 suit. And shortly come with disc, spa.
MANAGER F & B OUTLET (BANQUET)
Haldirams V.W.Canyon
10.2014 - 07.2016
- Huge Banqueting 06 Banquet Hall -Maximum Capacity Of 1000 person, 02 Lawn in Capacity Of 50000 Square Feet Area , 01 Multi cuisine Restaurant of 78 Covers,01sports bar of 36 Cover, r,24 Hrs Room Service Of 110 Rooms. Squash, spa. Saloon, multizymfitness center.
banquet Sales Executive
Radisson Nagpur
06.2014 - 10.2014
Asst Banquet Manager
Babylon International
09.2010 - 06.2014
- A Babylon Group Of Hotels, Huge Banqueting 06 Banquet Hall -Maximum Capacity Of 500 person, 01 Lawn in Capacity Of 44000 Square Feet Area,01 Disco Theque, 01 Multi cuisine Restaurant of 110 Covers,01 bar of 48 Cover, 1 Coffee Shop Of 40 Cover,24 Hrs Room Service Of 80 Rooms.
SR CAPTAIN
Lords Group of Hotels
04.2009 - 06.2010
- Having 62 Rooms, Veg Restaurant Blue Coriander, 1 Banquets, one 6700 sqft lawn & 24hrs Room Service.
Captain
HOTEL BABYLON INTERNATIONAL
07.2007 - 03.2009
Education
BHM - undefined
I.I.B.M.
PATNA01.2007
Intermediate - undefined
Pitts Modern School
GomiaBokaro, Jharkhand01.2002
Matriculation - undefined
Pitts Modern School
GomiaBokaro, Jharkhand01.1999
Skills
Ability to organize, Co-ordinate, implement and control work related activities
Very good knowledge of F&B Service
Knowledge of organizing Them Nights and Foods Festivals
Excellent command of communication & written skills in English & Hindi Language
A proactive team worker capable of working on own initiative and meet strict deadlines
Having pleasing personality and very good interpersonal skills
Energetic, dedicated, and a thorough approach to work
Certification
Set up in charge & Core team member of HonorableEx President of India Mr. Pranav Mukherjee 11/07/2012.
Interests
Sports, Traveling and Music
Industrial Training
- Successfully completed 4 month industrial Training in all the major departments at Ramee International Bombay at Dadar.
- Successfully Completed 4 month industrial Training at hotel Vikram Vintage innNainetal.
Declaration
I here by declare that all the above mentioned information is correct as per my knowledge.
Job Profile:F & B MANAGER
- Reporting to General Manager of the hotel
- Overall responsible for day-to-day operation and Administration of F&B Department.
- Strategic Planning
- Strategic Planning and implementation for operation.
- Sustaining profitable operations with focus on budgeting & selling.
- Operations
- In depth knowledge of actual operations in areas of hospitality, helping trouble shoot client issues.
- Identifying areas for development and growth and working towards achieving those goals
- Keeping in mind guest’s requirements, a through training program put in place to ensure training on the right lines towards achieving 100% guest satisfaction
- Business Development
- Conceptualizing and implementing Banquet sales and marketing plans in tune with the macro business plans, thereby achieving profitability. Projecting and improving company image through effective corporate Public Relations and promotion activities.
- Sustaining profitable operations with focus on advertising budget and marketing.
- Client Servicing
- Ensuring maximum customer satisfaction by closely interacting with potential guests to understand their requirements and customizing the services accordingly
- People Management
- Always look for “WE” approach for the optimum satisfaction of the guest.
Job Objectives
For adequate and rightful exposure of the industry. Very much willing to know the working procedure of all the major departments and depth knowledge of all operational departments. Seeking position where a hotel professional can add value, achieve professional excellence and steady growth. To be part of a team, contributing, learning and enhancing my developments to achieve new heights in the field of Hospitality. And to become a professional and strategic decision maker.
Personal Details
- Date of Birth : 04/05/1983
- Nationality : Indian
- Marital Status : Married
- Languages : English and Hindi
- Leisure activities : Sports, Traveling and Music
- Passport no : P7407587
Timeline
Assistant General Manager
NARMADA JACKSON GRAND HERITAGE JUBBULPORI
01.2025 - 12.2025
F & B Manager Outlets
Mayfair Lake Resort Raipur
04.2023 - 10.2024
F & B Manager
Hotel Narmada Jackson Heritage Property
12.2022 - 03.2023
Operation Manager
Hotel Raj imperial
10.2020 - 11.2022
Food and Beverage Manager
Hotel fern Residency Vijayapura
12.2019 - 08.2020
Asst F & B Manager
HotelBabylon inn
12.2018 - 11.2019
F & B Manager
Hotel Raj imperial *** Rajnandgaon
07.2016 - 11.2018
MANAGER F & B OUTLET (BANQUET)
Haldirams V.W.Canyon
10.2014 - 07.2016
banquet Sales Executive
Radisson Nagpur
06.2014 - 10.2014
Asst Banquet Manager
Babylon International
09.2010 - 06.2014
SR CAPTAIN
Lords Group of Hotels
04.2009 - 06.2010
Captain
HOTEL BABYLON INTERNATIONAL
07.2007 - 03.2009
BHM - undefined
I.I.B.M.
Intermediate - undefined
Pitts Modern School
Matriculation - undefined
Pitts Modern School