Microsoft Office
Abhishek Soam
Diagnosis Engineer
New Delhi
Summary
Highly skilled and dedicated Diagnostic Engineer with a good background in electric vehicle systems and troubleshooting. Seeking a challenging position at an EV company to contribute expertise in diagnosing and resolving complex technical issues to ensure optimal performance and reliability.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Associate-Diagnosis Engineer
Ola Electric Technologies Pvt Lmt
New Delhi-NCR
12.2021 - Current
- Conducted detailed diagnostic testing and troubleshooting of electric vehicle systems, including battery packs, power electronics, and motor control units.
- Utilized diagnostic tools and software to analyze system logs, error codes, and sensor data to identify and resolve issues.
- Developed and implemented testing procedures and protocols to ensure accurate and efficient diagnosis.
- Collaborated with cross-functional teams, including design engineers and technicians, to provide technical support and resolve complex issues.
- Provided recommendations for system improvements based on diagnostic findings and analysis.
- Documented diagnostic processes, findings, and solutions for future reference.
- Manage six workshops and execute field operations.
Customer Support Engineer
Lipi Data System Pvt Lmt
New Delhi
12.2020 - 11.2021
- Used remote diagnostic tools to identify sources of certain customer issues.
- Promoted purchase of service contracts and warranties by detailing benefits of each to customers.
- Partnered with customers, end-users and resellers to implement strategies and solutions.
- Answered calls and emails at help desk to assist customers with basic support, bug fixes and configuration issues.
Education
Bachleor of Technology - Electrical And Electronics Engineering
05.2016 - 09.2020
Skills
Proficient in diagnosing and troubleshooting electric vehicle systems
Software
Power Bi
Salesforce
Matlab
Zendesk
Getafix
Labview
Embedded C
Projects
GRID TIE INVERTER
Designed a H-bridge Dc to Ac converter taking input from solar panels as DC and converting it into AC.We had used PWM technique for triggering the gate of transistors.
We also compose Research paper for the same design and display at
Timeline
Associate-Diagnosis Engineer - Ola Electric Technologies Pvt Lmt
12.2021 - Current
Customer Support Engineer - Lipi Data System Pvt Lmt
12.2020 - 11.2021
Kiet Group of Institutions - Bachleor of Technology , Electrical And Electronics Engineering
05.2016 - 09.2020
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