ABHISHEK SOLANKI
Mumbai
Summary
Accomplished Sales Manager offering 9 years of experience developing and maximizing B2C sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
14
14
years of professional experience
Work History
Program Advisor
Expertrons Technologies Pvt Ltd
09.2023 - Current
- Enhanced program effectiveness by conducting comprehensive evaluations and implementing strategic improvements.
- Maximized participant satisfaction by providing tailored guidance and support throughout their program journey.
- Streamlined processes for increased efficiency by identifying areas of improvement and implementing best practices.
- Developed strong relationships with stakeholders, ensuring clear communication and collaboration to achieve program goals.
- Provided expert advice on program design, contributing to the development of innovative solutions that met client needs.
- Kept program-related data accurate, up-to-date and easily accessible for accessibility.
ADMISSION COUNSELOR
THE WORLD GRAD- AGAMLINC EDU SYSTEMS PVT. LTD
09.2022 - 06.2023
- Business Development:
- Conversion of qualified student leads into admissions
- Speaking with students and parents to understand their needs and accordingly explain thebenefits of the product, answer questions etc
- Taking the student and parents through the appropriate sales journey which will include multipletouch-points(Email, phone, video sessions etc.)
- Final objection handling and price negotiation
- Adhering to outreach and sales targets on a weekly/monthly basis
- Identifying references through the existing customer base to increase the sales pipeline
- Updating on CRM in real-time the details pertaining to lead discussions & conversions
- Providing constant feedback to the internal sales and marketing team to ensure the refinement ofthe sales process and messaging
SALES MANAGER
06.2021 - 07.2022
- COUNCELLOR) BEYONDSKOOL LIVE ONLINE UPSKILLING ACADEMIC FOR KIDS
- Sales & Business Development:
- Initiating phone conversations with parents who complete the demo classes for their kids
- Intensely following up with the prospects and closing the sales within the sales cycle
- Diligently communicating and priming the lead through channels like email, WhatsApp
- SMS, calls
- Achieving the weekly targets in a high-pressure performance driven competitiveenvironment
- Monitoring self-performance at all times while also contributing to the team performance,keeping track of factors like conversion factor, average revenue generated per lead,average revenue per sale, etc.
Loan Processor
- Examine received applications
- Conduct background research on applicants
- Conduct detailed interview with applicants in order to examine if their eligibility for a loan
- Examine different financial and non-financial criteria
- Prepare loan repayment plans
- Build long-term trustworthy relationship with clients
- Give the “green light” to eligible candidates and argument their decision in reports
SALES MANAGER
COUNCELLOR, WHITEHATJR EDUDATION TECHNOLOGY PVT LTD
07.2020 - 06.2021
- Business Development:
- Initiating phone conversations with parents who complete the demo classes for theirkids
- Intensely following up with the prospects and closing the sales within the sales cycle
- Diligently communicating and priming the lead through channels like email, whatsapp,sms, calls
- Achieving the weekly targets in a high-pressure performance driven competitiveenvironment
- Monitoring self-performance at all times while also contributing to the teamperformance, keeping track of factors like conversion factor, average revenuegenerated per lead, average revenue per sale, etc.
SENIOR HOLIDAY CONSULTANT
MAHINDRA HOLIDAYS AND RESORTS INDIA LTD
12.2017 - 06.2020
- Sales & Business Development:
- Responsible for sales with focus on achieving predefined sales target and growth
- Managing sales and marketing
- Analysing marketing trends, tracking competitors' strategies and providing valuable inputsfor fine-tuning sales & marketing strategies and customizing business development efforts
- Conducting presentations, work-shops, seminars for business development across theregions
- Identification of various target groups / segments, formulating different marketingstrategies & converting to sales deals
- Lead generation through referrals and converting it to sales deals
- Sound co-ordination within team / superiors for smooth functioning of business &ensure better customer service and relationship management
- Customer Relationship Management:
- Understanding client's behavior and requirements w.r.t various kind of products offeredby the company
- Effective negotiation with customers to achieve more profitability in the business
- Maintaining harmonious relationship with clients for future referrals and converting it tosuccessful deals
- Maximizing customer satisfaction level by on time delivery, monitoring customerrequirements, complaints, providing efficient services within TAT
- Evaluating customer feedback, identifying scope of improvements, communicating thesame to the executives / associates and ensuring better customer servicing.
SENIOR SALES MANAGER
DHFL PRAMERICA LIFE INSURANCE COMPANY LTD
07.2017 - 12.2017
- Sell various types of insurance policies to businesses and individuals on behalf ofinsurance companies
- Interview prospective clients to obtain data about their financial resources and needs, thephysical condition of the person or property to be insured, and to discuss any existingcoverage
- Call on policyholders to deliver and explain policy, to analyze insurance program andsuggest additions or changes, or to change beneficiaries
- Seek out new clients and develop clientele by networking to find new customers andgenerate lists of prospective clients
- Ensure that policy requirements are fulfilled, including any necessary medicalexaminations and the completion of appropriate forms
- Customize insurance programs to suit individual customers, often covering a variety ofrisks.
- Explain features, advantages, and disadvantages of various policies to promote sale ofinsurance plans
- Calculate premiums and establish payment method
- Perform administrative tasks, such as maintaining records and handling policy renewals
- Confer with clients to obtain and provide information when claims are made on a policy
- Monitor insurance claims to ensure they are settled equitably for both the client and theinsurer
- Attend meetings, seminars and programs to learn about new products and services, learnnew skills, and receive technical assistance in developing new accounts
- Direct the hiring, training, or performance evaluations of marketing or sales staff andoversee their daily activities.
ASSEMBLY SUPERVISOR
ATOMIC VACUUM COMPANY
11.2016 - 04.2017
- Perform quality checks on products and parts
- Rotate through all the tasks required in a particular production process
- Package finished products and prepare them for shipment
- Complete production reports to communicate team production level to management
- Supervise assemblers and train employees on job procedures.
SALES & MARKETING MANAGER
REEWA TRADING COMPANY
10.2009 - 10.2016
- Resolve customer complaints regarding sales and service
- Determine price schedules anddiscount rates
- Represent company at trade association meetings to promote products
- Use sales forecasting or strategic planning to ensure the sale and profitability of products, lines, orservices, analysing business developments and monitoring market trends
- Negotiate contracts with vendors or distributors to manage product distribution, establishingdistribution networks or developing distribution strategies
- Locate vendors of materials, equipment or supplies, and interview them to determine productavailability and terms of sales
- Maintain records of goods ordered and received
- Resolve vendor or contractor grievances, andclaims against suppliers
- Provide customer service by greeting and assisting customers, and responding to customerinquiries and complaints
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Education
BACHELORS OF COMMERCE (B.COM) -
BYK COLLEGE OF COMMERCE
NAshik06.2009
15th Aug 1987 -
Sacred Heart Convent High School
NashikSkills
- Business Development
- Relationship Management
- Sales & Marketing
- Client Management
- Strategic planning
- Finalize loan contracts
- Build long-term, trusting relationship with customers
- Maintain a positive working relationship with internal departments and external contacts
- Strong communication
- Academic knowledge
- Academic Counseling
- Enrollment Planning
- Decision Making
- Strategic Planning
- Client Relations
- Relationship Building
Accomplishments
- Tulip Co-op Hsg society Plot not 6, Building no 7, Flat no 9 Marol Maroshi road, Marol, Andheri (E)
- No.: 9769501987
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Timeline
Program Advisor
Expertrons Technologies Pvt Ltd
09.2023 - Current
ADMISSION COUNSELOR
THE WORLD GRAD- AGAMLINC EDU SYSTEMS PVT. LTD
09.2022 - 06.2023
SALES MANAGER
06.2021 - 07.2022
SALES MANAGER
COUNCELLOR, WHITEHATJR EDUDATION TECHNOLOGY PVT LTD
07.2020 - 06.2021
SENIOR HOLIDAY CONSULTANT
MAHINDRA HOLIDAYS AND RESORTS INDIA LTD
12.2017 - 06.2020
SENIOR SALES MANAGER
DHFL PRAMERICA LIFE INSURANCE COMPANY LTD
07.2017 - 12.2017
ASSEMBLY SUPERVISOR
ATOMIC VACUUM COMPANY
11.2016 - 04.2017
SALES & MARKETING MANAGER
REEWA TRADING COMPANY
10.2009 - 10.2016
Loan Processor
BACHELORS OF COMMERCE (B.COM) -
BYK COLLEGE OF COMMERCE
15th Aug 1987 -
Sacred Heart Convent High School
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