Abhishek Solanki
Pre sales Solution Architect - End user computing
Noida,Uttar Pradesh
Summary
Highly skilled Solution Architect with almost 11 years of experience in delivering innovative technology solutions and architect in the domain of Digital Workplace Services and End-User Computing
Overview
11
11
years of professional experience
6
6
Certifications
1
1
MS 102 END POINT ADMINISTRATOR
1
1
AZ 104 AZURE ADMINISTRATOR
1
1
SC 900 SECURITY COMPLIANCE
1
1
AZ 900 AZURR FUNDAMENTALS
1
1
MS 102 M365 ADMINISTRATOR
1
1
JURIBA DASHWORKS
Work History
Digital workplace architect | Pre-sales Solution L-3 (Lead)
Mphasis ltd
Noida
11.2023 - Current
Senior Specialist - Intune / SCCM infrastructure Lead
HCL Technologies
Chennai
05.2022 - 11.2023
- Responding to RFP's / RFI's / RFQ's as part of pre-sales & Practice.
- Provide architectural guidance and support to internal delivery teams and external vendors/partners.
- Prepare solution documents including proposals, effort estimation, timeline, solution presentations against RFP's/RFI's.
- Involved and supported various transformation projects such as MDM migration, M365 migration, Carve out & Workspace migration.
- Created detailed infrastructure assessment, transition planning, and operational procedures & documentation.
- Support delivery teams in deliverables and artefacts required from the function e.g. solution brief, Transition, Shadow phase, Reverse Shadowing.
- Preliminary solution architecture design.
- JAMF to Intune migration for 10000+ devices, SCCM to Intune expertise.
- Expertise in below frameworks :- Develops best practices for managing and administrating Intune & SCCM environment i.e. Win 11 Build & Migration, Auto-pilot, patching, software deployment and compliance monitoring.
- Architect and implement zero touch device provisioning approach over cloud.
- Analyzed business requirements and translated them into technical specifications and solutions.
- Led cross-functional teams in the deployment and integration of Intune & SCCM.
- Conducted training sessions for staff on new technologies and best practices in IT management.
- Performed DaaS Consulting for On-Prem and Cloud solution.
- Consulting on technology roadmap for device management strategy.
- Endpoint Management readiness reviews.
- Utilized Microsoft Intune to establish identity and access management and enroll mobile device into the Mobile Device Management console, configured compliance policies, configuration policies, and utilized Autopilot.
Technical Consultant - Adobe Managed Services
ADOBE SYSTEMS
Noida
12.2018 - 03.2022
- Acting as a technical Project specialist and engaged with program management team to start new projects/ migrations and deliver the results as per defined project objective.
- Target to achieve project objective to ensure security, hosting, and maintenance related activities for Data Centre and Cloud Computing Services.
- Responsible to tracking non-standard service request Items, tasks and changes raised in Service Now application from request stage to fulfilment stage.
- Provide the comparative analysis of other products, dependency, Risk and mitigation.
- Coach and guide implementation team members Support for User management access & consoles related issues such as :- licensing and integration related issues.
- Escalating the process as necessary per established escalation policies.
- Keeping affected business partners informed about progress.
- Assisting with the fulfillment of Service Requests.
- Monitoring the status and progress towards resolution of assigned Incidents.
- Performing Incident investigation diagnosis and resolution.
- DIN ENGINEERING PAYROLL
Specialist - Cloud & Infra Services
Beno Support Technologies
Noida
06.2014 - 11.2018
- Primarily worked Tech Lead and engaged with - IT Infrastructure & Cloud - Project Management.
- IT Resiliency & Service Improvement.
- Application Deployment & Support.
- Managed Azure, virtual desktop solutions, and Windows environments.
- Managed licenses, configuration, and support for all Office 365 (O365) products.
- Managed Azure Active Directory and implemented Windows security policies.
- Configured new Azure Virtual Desktop environment for remote users as a disaster recovery solution.
- Configured database connectivity, including end-user support, firewall configuration, and network connectivity.
- Configured and streamlined efficient helpdesk software and support channels for end-users.
- Deployed Multi-Factor Authentication (MFA) for all users.
- Deployed new Mobile Application Management (MAM) and Endpoint security policies.
- Diagnosed and repaired a wide range of technology issues, including Windows, Apple/macOS, and Android devices, as well as troubleshooting WiFi/internet connections, home theater equipment, and various miscellaneous devices on-site for both residential and business clients.
Education
Bachelor of Computer Applications - undefined
01.2010
Sr. Secondary - undefined
affiliated by CBSE
01.2010
Skills
- IT Strategy and Planning
- End User Computing Analysis and Design
- Project Management
- RFPs / RFIs / RFQ's
- Software Deployment & Life Cycle
- Digital Workplace Practice (DWP) Team
- Technical Support & Troubleshooting
- Transition and transformation
- EUC
- M365
- Cloud migration and modernization
- Intune
- JAMF
- Apple Business Manager
- Google Workspace
- SCCM
- JIRA
- SNOW
- Manage Engine
- NEXTGEN
- Snowflake
- Modern/Digital Workplace
- End-User Computing
- Exchange
- Azure
- VM
- Migration
- Autopilot
- Patch my PC
- Splunk
- Nexthink
Certification
- Microsoft 365 Certified: Endpoint Administrator Associate
- Microsoft 365 Certified: Administrator Expert
- Microsoft Certified: Azure Administrator Associate
- Microsoft Certified: Azure fundamentals
- Microsoft Certified: Security, Compliance, and Identity Fundamentals
- Juriba Dashwork
Place
Noida, Uttar Pradesh, India
Personal Information
Title: SOLUTIONS ARCHITECT | DIGITAL WORKPLACE SERVICES
Timeline
Digital workplace architect | Pre-sales Solution L-3 (Lead)
Mphasis ltd
11.2023 - Current
Senior Specialist - Intune / SCCM infrastructure Lead
HCL Technologies
05.2022 - 11.2023
Technical Consultant - Adobe Managed Services
ADOBE SYSTEMS
12.2018 - 03.2022
Specialist - Cloud & Infra Services
Beno Support Technologies
06.2014 - 11.2018
Bachelor of Computer Applications - undefined
Sr. Secondary - undefined
affiliated by CBSE