Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
17
17
years of professional experience
2
2
Certifications
Work History
Dy. Manager (Operation Production/Admin)
Eolith Natural Stones Pvt. Ltd.
5 2023 - Current
Maintained, documented and presented progress reports to leaders.
Enhanced supervisory and leadership abilities by working closely with supervisor.
Improved team efficiency by streamlining processes and implementing innovative management strategies.
Identified areas for improvement within the department, implementing strategic initiatives to address gaps in performance or resources.
Increased customer satisfaction levels by developing targeted strategies to address client concerns effectively.
Analyzed and reported performance data, translating findings into practical improvement actions.
Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
Coordinated project planning and execution with team members and team leads.
Communicated effectively with team members to deliver updates on project milestones and deadlines.
Collaborated with sales, marketing, and support teams to launch products on time and within budget.
Optimized product performance with data-driven analysis and continuous improvement initiatives.
Export Manager
Baba Quartz Pvt. Ltd
09.2022 - 04.2023
Develop and implement strategic plans to grow export sales and market share
Identify new business opportunities and build relationships with customers and partners
Manage and coordinate international sales and marketing activities
Develop and execute marketing campaigns and promotions to drive sales and brand awareness
Monitor and analyze market trends and competition to inform product development and pricing strategies
Ensure compliance with all relevant export regulations and laws
Coordinate with internal departments such as production, logistics, and finance to ensure smooth and efficient order fulfillment and customer service
Prepare and deliver regular reports on export sales and marketing performance to senior management
Increased international sales by 20% within one year by developing strategic partnerships with key distributors in emerging markets and leveraging CRM software for enhanced client relationship management.
Managed risks and resolved issues proactively, maintaining project momentum and minimizing delays.
Conducted thorough retrospective analysis after each iteration/project completion to identify lessons learned and opportunities for continuous improvement.
Streamlined project processes by implementing Agile methodologies and reducing workflow bottlenecks.
Facilitated effective sprint planning meetings for clear task allocation, resource management, and timely deliverables.
Implemented streamlined reporting systems to track progress, ensure transparency, and inform decision-making processes.
Championed the adoption of Agile/Scrum best practices across the organization, resulting in better collaboration and increased project success rates.
Managed internal operational standards and productivity targets.
Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
Managed continuous improvement initiatives to drive gains in quality, flow, and output.
Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer requirements.
Enhanced production efficiency by streamlining processes and implementing lean manufacturing techniques.
Developed strong relationships with key stakeholders, resulting in better collaboration and alignment on project objectives.
Evaluated employee performance and provided feedback and training as needed.
Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
Utilized data analysis tools to identify and resolve production issues.
Floor Manager
Jammin Recreation Pvt. Ltd
08.2007 - 02.2011
Promotional activities for enhancing the sales of the company (FM Radio, Newspapers, Still Movies, Gift vouchers, Leaflet, canopies, banners etc.)
Handling Brand staff & Sales representative of the experience center
Constructed DSR (Daily sales report) - category wise for the branch
Analysis of base stock/inventory control at the warehouse
Constructed the daily discount list for the discounts for customers
Allocation Stock according to the size/market/potential of the center
Credit note approvals and report generation for credit notes
Managed the Visual merchandises and display counter
Lead generation and target setting for the team
Feeding the stock feeds into the inventory system
Procurement of Stock items
Directed daily operations for a team of 15 staff members, achieving a 23% increase in productivity through effective workflow management and implementation of advanced scheduling software.