Versatile professional specializing in Business Analysis, Quality Assurance, Project Management and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company.
Overview
18
18
years of professional experience
6
6
Certifications
Work History
Senior Manager
Encora Innovation Labs
Greater Noida
02.2023 - Current
Led a team of business analysts, providing mentorship and performance management to ensure high-quality deliverables
Oversaw the development and implementation of various Functional component in Loan Origination System
Review and Analysis of Business and Functional requirements with relevant stakeholders
Review of storyboards by BA's
Also involved in storyboard writing
Collaborated with senior leadership to align business objectives with technical solutions
Provide oversight of test strategy, test plans, test scenarios, test cases, test scripts and test results, ensuring alignment with standards
Well versed with Auto Lending domain
Providing demos to the clients about product
Facilitated workshops and stakeholder meetings to gather, document, and prioritize business requirements for key initiatives
Delivered insightful reports and dashboards to inform strategic decision-making and track performance metrics
Prioritize testing resources to focus on the activities of high risks and that are on project's critical path
Reviewing of Test Plan prepared by QA team to make sure all the requirements are meeting
Provide leadership, mentorship and domain expertise to testing team
Review and Maintenance of Requirement Traceability Matrix sheet (RTM)
Provide appropriate knowledge transfer to off-shore testers to assist in testing efforts
Providing the weekly status report to multiple stakeholders and inform Risk/Issues well before time
Provide Sign-off on Test results and recommends promotion to production
Provide support to customer during the UAT phase
Work as Project Manager
Led a team of 15 member teams in the successful execution of Ally Bank projects
Managed project budgets, ensuring resource allocation aligned with organizational priorities and financial constraints
Oversaw all phases of the project lifecycle, including initiation, planning, execution, monitoring, and closure
Identified and mitigated risks, ensuring minimal impact on project timelines and deliverables
Communicated effectively with stakeholders at all levels, providing regular updates and resolving issues promptly
Coordinated with cross-functional teams to ensure project milestones were met on time and within scope
Conducted regular project status meetings, prepared reports, and provided insights to project managers and stakeholders
Developed detailed project documentation, including Gantt charts, timelines, and progress reports
Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
Improved team performance by providing comprehensive training and fostering a collaborative work environment.
Mentored junior staff members for skill development and career progression within the organization.
Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
Implemented and developed operational standards, policies and procedures.
Advisor
Fiserv Global Services/Infinite
Noida
05.2007 - 01.2023
Led a business analysis team and involved in writing the storyboards
Produced high-quality business requirement documents (BRDs) and functional specification documents (FSDs) to ensure seamless project execution
Managed complex business process analysis projects, identifying opportunities for process improvements
Also acted as Scrum Master of the team
Facilities call to remove impediments of the team
Work as a Quality Assurance professional
Involved in creating Automation framework based on POM design pattern using Test Partner
Oversee all test activities that include design, develop test strategy/plan, execute test cases, monitor test resources to ensure compliance, triage and manage issues/defects, and provide periodic status reports
Lead the QA team successfully quite a few times to deliver the successful releases
Review and Analysis of Business and Functional requirements with relevant stakeholders (BA, Onsite Coordinator, Project Team)
Provide oversight of test strategy, test plans, test scenarios, test cases, test scripts and test results, ensuring alignment with standards
Review and Analysis of Design document with development team
Reviewing of Test Cases prepared by Team members to make sure all the requirements are meeting
Prepare metrics and report final test results, including creation of the QA closeout report
Managing the defect through Azure DevOps and providing the summary and status of defects to Senior Management and Project team
Attend Testing Progress Status call with Onsite coordinators and Product Owners
Provide Sign-off on Test results and recommends promotion to production
Provide support to Fiserv end customer during the UAT phase
To ensure that automated regression suite is most current
Involved in integration, regression, database, and UAT testing cycles
Make Team Lead/Manager fully updated of any projects risk related to timelines
Reporting defects found during testing phase to developers using ADO tool
Automated End-2-End scenarios using Test Partner
Education
Bachelor of Technology -
UP Technical University
Noida
Skills
Quality Assurance
Business analysis
Excellent work ethic
Agile
Resource allocation
Strategic planning
Teamwork and collaboration
Effective communication
Influencing and negotiating
Certification
AZ 900
Disclaimer
I hereby declare that the above given particulars are true to the best of my knowledge and belief.
Timeline
Senior Manager
Encora Innovation Labs
02.2023 - Current
Advisor
Fiserv Global Services/Infinite
05.2007 - 01.2023
Bachelor of Technology -
UP Technical University
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