Abhishek Srivastava
Lucknow
Summary
Dynamic Store Manager with proven expertise in inventory management, cost control, and employee training. Committed to enhancing operational efficiency and driving team performance to achieve organizational goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Store Manager
Flipkart.com
Lucknow
12.2025 - Current
- Managed daily store operations to ensure smooth workflow and customer satisfaction.
- Assisted in resolving customer inquiries and complaints promptly and professionally.
- Monitored stock levels to prevent out-of-stock situations and ensure product availability.
- Identified and addressed areas for improvement in store operations to enhance efficiency.
- Evaluated employee performance on a regular basis to ensure quality standards were met.
- Implemented cost-control measures that contributed to overall profitability.
- Conducted monthly meetings with staff to discuss operational issues or changes.
- Monitored employee performance and identified performance gaps for corrective action.
Store Manager
Reliance Retail Ltd.
Lucknow
07.2021 - 12.2025
- Coordinated inventory management to ensure optimal stock levels and minimize stockouts.
- Monitored sales trends to identify opportunities for enhancing product displays and boosting customer engagement.
- Maintained a clean and organized store environment for customers and staff.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Managed daily banking activities such as deposits and withdrawals.
- Oversaw inventory management through cycle counts and audits to control shrinkage and protect assets.
- Updated and maintained store signage and displays.
- Prepared monthly reports on sales figures, expenses, profits.
Team Leader
Future Retail Ltd
Lucknow
01.2019 - 03.2021
- Led team meetings to align on goals and strategies.
- Coordinated daily operations to optimize workflow and enhance team productivity.
- Trained new staff on company policies and operational procedures.
- Monitored inventory levels to maintain stock availability and organization.
- Implemented process improvements that streamlined operations and strengthened team performance.
- Delegated daily tasks to team members to optimize group productivity.
- Resolved customer complaints effectively, ensuring high customer satisfaction and retention.
District Coordinator
GVK EMRI PVT LTD (108,102 Ambulances)
Hapur
09.2014 - 01.2019
- Coordinated emergency response plans and procedures for various scenarios.
- Conducted training sessions for staff on emergency preparedness and safety protocols.
- Developed and maintained relationships with local emergency services.
- Assessed emergency situations and prioritized medical care for patients.
Sales Representative
Jaypee Cement
Lucknow
09.2012 - 09.2014
- Developed strong relationships with clients to understand their needs and preferences.
- Conducted market research to identify new sales opportunities and trends.
- Maintained accurate records of customer interactions and sales activities in CRM systems.
- Generated new sales leads through cold calling and networking activities.
- Maintained accurate records of all sales and prospecting activities.
Education
MBA - Marketing/Finance
GITM
Lucknow06-2012
Bachelor of Computer Applications -
IISE
Lucknow06-2010
Skills
- Inventory management
- Cost control
- Employee training
- Performance evaluation
- Team leadership
- Time management
- Staff motivation
- Problem solving
- Operations
Languages
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Certification
- FOSTAC
Accomplishments
- Operations Excellence in Cluster
Timeline
Store Manager
Flipkart.com
12.2025 - Current
Store Manager
Reliance Retail Ltd.
07.2021 - 12.2025
Team Leader
Future Retail Ltd
01.2019 - 03.2021
District Coordinator
GVK EMRI PVT LTD (108,102 Ambulances)
09.2014 - 01.2019
Sales Representative
Jaypee Cement
09.2012 - 09.2014
MBA - Marketing/Finance
GITM
Bachelor of Computer Applications -
IISE