Abhishek Swami
Cyber Security And Operation Domain. +91-9764167447 , +9322552433
Pune
Summary
Experienced in Cyber forensic and Endpoint security operational domain with over 13 years of experience . Excellent reputation for resolving problems and improving customer satisfaction, working on Symantec Antivirus, Symantec DCS, Symantec DLP, Symantec messaging gateway and Symantec advance threat protection (ATP), Trend micro-Deep security, cloud sandboxing. Managing and implementing security products including design/HLD/LLD Documents Strategic, Security Compliance and Audit logical thinker, planner with proven analytical, problem solving, solution.
Overview
16
16
years of professional experience
7
7
years of post-secondary education
Work History
Sr. Security delivery specialist
IBM Private Ltd
03.2017 - Current
- Working on different security products/tools and creating plans to meet Security SLA and Compliance
- Working on various products including Symantec endpoint protection, Symantec Advanced threat protection, messaging gateway, email ATP, Sophos antivirus, Data loss prevention, trend micro deep security, scan mail for exchange and NIPS and Forcepoint DLP 8.X
- Working on implemented Architecture design and get it approved ,
- Due diligence on product architecture if can be maintenance security with less cost
- Deployed and implemented end to end email security including Symantec messaging gateway, FireEye ATP, FireEye Host base ATP, Symantec DLP and Sophos antivirus, Symantec endpoint protection
- This includes High level, Low level, and Design document
- Administration of Deep security, health check, Governance processes, agent deployments, control, and frameworks
- Managing Mcafee endpoint security, Sophos antivirus, working on policies and deployment of Mcafee endpoints
- Helping team to create Daily, weekly, and monthly reports and represent trending analysis monthly wise
- Attending Compliance calls and create a plan to close all the open issues
- Client meeting discussion on daily basis, take the requirement and fulfill on agreed time
- Proving training to team of basis health and hygiene about cyber security, overview of each tool and how it functions
- Presenting Security Posture to management and client on weekly and month basis and complete the MOM point within target date
- Working on Security Compliance and Governance
- Part of Security Response Compliance Team to Check SLA , ISO, internal and external Audit.
- working on symantec data protection and titus classification tools.
- Created and implemented symantec Tier 3 design architecture and database.
- Created C1,C2 and C3 Policies for all layers of DLP Channels
- Working on symantec and Forcepoint DLP.
- Working on Symantec and Titus Classification tool and Administration
- Policy Management and Management of DCT solution
Data Classification Reporting server - Working on Data Classification policy creation and Policy Distribution server
- Working on symantec Data classification tool(Information Centric Tagging).
- Creating and managing and working on Classification Flow
- Working on Data classification agents reporting and non-reporting issues
- Working on Data classification Content policies, like microsoft documnets, PDF and any C1,C2 Confidential documents
Sr. Technical Engineer -Senior Consultant
Symantec Software Ltd
03.2015 - 02.2017
- The Role
- Worked on Symantec endpoint protection management on premise and SEP
- Cloud
- Was providing technical support for Symantec Endpoint Protection
- Assisting customers with Endpoint Protection installation, configuration and troubleshooting
- Was handling security, vulnerability issues, Symantec
- Cloud email Virus cases and Web Security Gateways
- Having Expertise in analyzing logs and finding bugs
- Expert level understanding of networking & security concepts
- Experience in Migration of older Symantec & McAfee products to later / latest version
- Worked on IPS, IDS, NTP, endpoint firewall and application & Device control policy and Sophos antivirus
- Worked on Beta version of SEP 14.0, DCS (Data center security) and DLP (Data Loss Prevention), Backup and restore SEPM, migration and upgradation SEP clients and manager console
- Installing, configuration and troubleshooting on Live update administrator
- Installation and configuration Symantec DLP, Creating policies etc
- Group update provider and Embedded & SQL Database management
- Implementation, configuration and troubleshooting Anti-virus software (Symantec)
- Experience in maintaining AV sites, AV client maintenance strategy
- Experience in managing virus outbreaks, Antivirus Client deployment strategy, Reporting using SEP11.x, SEP 12.1
- Understanding of Remedy/SNOW or any such tool.
System Administrator
12.2011 - 02.2015
- Part of escalation and compliance team-deal with freeware and license software
- Deployed windows patches through WSUS and different software via LANDESK Deployment Tool/patch management and Checking on the status of network traffic, server health, security and OS patching/upgrades
- Handled SEP AV, Trend micro/ MacAfee products and memory dumps, kernel dumps etc
- Windows server 2k/2k3/2k8/2k12, Active Directory, DNS, DHCP, GPO, FSMO Roles
- Creating user accounts using Active Directory and assign role-based permission and place them in appropriate groups
- Troubleshooting on users account and group permissions using Active Directory
- Troubleshooting Active Directory replication problems
- Worked on File server and Managing and maintaining DFS, Print server maintenance, removing, deleting printers from server, Maintaining Printer Pools etc
- Experience in Reporting using SEP11.x, SEP 12.1 and Sophos Enterprise Console 5.5.1, Sophos Update Manager (SUM) 1.7.0, Sophos Endpoint Security and Control (Windows
Sr. Technical Support Associate
Mphasis, HP Company
02.2010 - 12.2011
- Responsible for resolution of issues faced by the customers
- Quickly and accurately perform multi-tasks like talking, listening, documenting information, seeking information and problem solving
- Giving L2 level support to the desktop related issues, applications, VPN, Internet settings, Computer performance issue (performing Disk clean up, Disk fragmentation, check disk), Wireless issues & outlook issues
- Worked on Remedy 7.0, 7.1 and 7.5
- Troubleshooting the technical problems with computers like VPN (Complex Troubleshooting), Wireless (Complex Troubleshooting), Altiris (NS Agent/Recovery agent), PC Transplant (Data Migration), Blackberry, Active Directory Issues, Drivers Installation (All Hardware), Internet & Intranet issues, Local Application Issues, Hardware Failure Issues, Virus infection issues, Symantec client Security/SEP11 issues
- Worked on Network Troubleshooting on windows xp, windows vista, windows 7
- VMWare vshare 4.0 installation and managed VMs machines
- Managed File server, Member server, all shared permission and central database and Symantec NT BACK UP Tool
- Worked as a key player in an escalation team for handling escalations.
Senior Technical Support Executive
Infosys Technologies pvt. ltd
04.2008 - 02.2010
- Software installation, Center point of contact if server or any process relative link is Down Update the antivirus patch files on daily basis
- Providing resolution from Remote desktop, net meeting and for password reset, unlocks account, create users for specific OU related issues and messenger access like skype, MS communicator
- Manage all Hardware Problems from Assembling to troubleshooting and taking care of all Computer Problem and Computer Network Problem.
Education
Bachelor of Science - Computer Science
RDVV University
Jabalpur 02.2002 - 04.2006
No Degree - Security ++ Certified SY0-401 (CompTIA ID- COMP001
NIIT
PUNE 03.2013 - 07.2014
CISM - Certified Information Security Manager
ISACA
12.2021 - 01.2022
Post Graduation in Cyber Security - Cyber Security
Amity University
U.P. 11.2020 - 01.2022
No Degree - MCSE & MCSA Certified (Microsoft ID-RO81108102397)
NIIT
PUNESkills
Endpoint Security Specialist
Delivery coordination
CISM and Security
Symantec and trend micro product
Cyber Forensic
Languages
Languages: English, Hindi, Marathi
Achivements
Awarded by Customer and management for achievement
- Awarded by Implemented incoming email first time in the Customer account
- Achieved [endpoint compliance] by introducing Host integrity for Entire domain that helped to maintin the 100% SLA
- Multiple training conducted for internal and external employees toward their work and domains
- Resolved product issue through consumer testing.
Timeline
CISM - Certified Information Security Manager
ISACA
12.2021 - 01.2022
Post Graduation in Cyber Security - Cyber Security
Amity University
11.2020 - 01.2022
Sr. Security delivery specialist
IBM Private Ltd
03.2017 - Current
Sr. Technical Engineer -Senior Consultant
Symantec Software Ltd
03.2015 - 02.2017
No Degree - Security ++ Certified SY0-401 (CompTIA ID- COMP001
NIIT
03.2013 - 07.2014
System Administrator
12.2011 - 02.2015
Sr. Technical Support Associate
Mphasis, HP Company
02.2010 - 12.2011
Senior Technical Support Executive
Infosys Technologies pvt. ltd
04.2008 - 02.2010
Bachelor of Science - Computer Science
RDVV University
02.2002 - 04.2006
No Degree - MCSE & MCSA Certified (Microsoft ID-RO81108102397)
NIIT