Abhishek Tewari
Pune
Summary
Driven AVP with Deutsche Bank Group experience, excelling in automation strategies and regulatory compliance. Proven expertise in Shell scripting and ITIL methodologies, delivering 25+ disaster recovery plans annually. Adept at leading cross-functional teams and ensuring production stability, consistently enhancing operational efficiency and risk management in high-pressure environments.
Overview
19
19
years of professional experience
Work History
AVP
Deutsche Bank Group
Pune
04.2018 - Current
- The key stakeholders I deal with here are FX traders, product control/MO, dev teams. An array of applications that are being used by them in various regions are supported by the team, both functionally and technically. The applications that this team would support would range from trade booking to execution to risk and price calculations for Spots and Derivatives. Leading Functional ownership and Automation initiative for fixed income Production Support.
- Delivered production support for FX trading and risk management applications within the Fixed Income and Currencies (FIC) division.
- Provided front office support for high-pressure, low-latency applications, delivering rapid resolution for user issues.
- To maintain production stability for FX Applications.
- Served as DR Spoc for 25+ applications, managing 15+ disaster recovery exercises annually to ensure compliance with regulatory requirements.
- Pro-active monitoring of the applications through geneos.
- Automation of various day to day activities to reduce manual efforts.
- Collaborated with Major Incident Management team on major incident management activities, driving resolution of issues to closure.
- Problem management activities post major incidents.
- Involved in the life cycle of employee management including hiring, off-boarding and appraisals.
- ITIL processes like Change Management, Release Management.
- Ensured continuity of operations for applications through BCM activities.
Assistant Consultant
Tata Consultancy services
02.2017 - 04.2018
- Handled L2 and L3 production support for in-house applications, including FISS (Fixed Income Settlement System), GOS (Trade Settlement System), and vendor products such as Euclid (Euroclear Bank), CREST (Euroclear Bank), and Creation Online.
Production Support Analyst
Barclays Technology Centre India
09.2012 - 01.2017
- Reporting into VP, APAC lead for Production Support Fixed Income. I was mainly working on the L2 and L3 production support role, for in house application called FISS (Fixed Income Settlement System), GOS (Trade settlement system) and other vendor products which included Euclid (Euroclear Bank), CREST (Euroclear Bank), Creation Online.
- Production Support for the FIXED income/Trade settlement applications.
- Our team provided support for the Back Office applications for trade matching and settlement.
- Was involved in support of various vendor based as well as in-house settlement applications, and was actively involved in vendor contract management.
- Proactive monitoring through set-up of netcool alerts.
- Automation of various day to day activities to reduce manual efforts.
- Involved in major incident management activities, including engaging Major Incident Management team and running the issues until closure.
- Problem management activities post major incidents.
- ITIL processes like Change Management, Release Management.
- BCM activities for the applications, team supported.
Information Analyst
Tata Consultancy services
Pune
12.2010 - 08.2012
- Worked on Geneva, A tool developed by CONVERGES Used for billing up the clients of TCL. The front end Web-Application is developed so as to interact with Geneva. The web application has the enhanced functionality of that of Geneva provides. The web application is used to define the tariffs, rates, products and accounts particulars of a customer.
- To resolve billing related issues.
- Perform structural changes in oracle and UNIX.
- Taking the enhancement Requirements, and to add new features.
- Gathering new requirements from Clients.
- Functional Testing.
- To solve Data related problem.
- Bug Fixing and RCA.
- Handling Clients, Reviews, Meetings as being on client site.
Senior Associate
Mphasis Ltd
02.2007 - 11.2010
- Production Support Analyst for ABN AMRO BANK and RBS Bank project.
- Managed a common database for client, account, and service contract data across ABN AMRO BANK and RBS Bank application GUA.
- Common database received data from different source systems like Mainframe on a weekly and daily basis. Mostly all the application of the bank like billing, Transaction, payments etc are dependent upon common database to provide the information. Common Database acts as a Central Repository for all the other systems.
- Developed automation shell scripts to proactively monitor application performance and identify issues.
- Developed the PL/SQL objects for the new requirement.
- Enhanced various PL/SQL objects of the existing application.
- Collaborated with clients to gather requirements and resolve problems, ensuring timely delivery of solutions.
- Resolved production issues to minimize downtime and ensure system reliability.
- Created automation shell scripts/programs to proactively monitor the application.
- Taking the enhancement Requirements, and to add new features in the UNIX environment.
Education
Bachelor - Computer Engineering
Swami Keshwanand Institute of Technology
Jaipur, RajasthanSkills
- Shell scripting expertise
- Regulatory compliance
- SQL database management
- Level 2 and 3 support
- Monitoring applications
- Troubleshooting databases
- Automation strategies
- ITIL methodologies
- Risk assessment
- Stability in production environments
- Compliance with regulations
- Disaster recovery planning
Timeline
AVP
Deutsche Bank Group
04.2018 - Current
Assistant Consultant
Tata Consultancy services
02.2017 - 04.2018
Production Support Analyst
Barclays Technology Centre India
09.2012 - 01.2017
Information Analyst
Tata Consultancy services
12.2010 - 08.2012
Senior Associate
Mphasis Ltd
02.2007 - 11.2010
Bachelor - Computer Engineering
Swami Keshwanand Institute of Technology