Abhishek Thakur

Liaised with operations, product, and central teams to address trade-related client needs.

Championed product and marketing initiatives set forth by the central product team.

Achieved income and foreign currency throughput targets for supported branches' TFX products.

Evaluated portfolio quality focusing on digital activation, product penetration, and account balance.

Advanced customer acquisition efforts in partnership with sales representatives.

Provided training to sales and relationship teams leveraging subject matter expertise.

Fostered relationships with individual and corporate clients to improve engagement.

Ensured operational excellence by meeting service quality expectations.

Managed various accounts, including Joint Venture and Liquidation Accounts for international clients.

Assessed client needs to deliver customized financial solutions.

Executed import transactions, including Advance and Direct Imports, along with Buyer's Credit.

Oversaw settlement of inward remittances and issuance of Letters of Credit.

Facilitated Bank Guarantee processes and issuance of FIRC and BRC documents.

Demonstrated expertise in export transactions, managing bill negotiation and collection.

Utilized knowledge of Forex and derivatives markets to inform trading strategies.

Applied concepts of Cash, Tom, Spot, and hedging products like Forwards effectively.

Managed international trade relationships, assessing client needs and delivering tailored solutions.

• Facilitated seamless trade transactions, resolving discrepancies to enhance customer satisfaction.
• Implemented strategies to expand international trade portfolio and increase revenue generation.
• Established strong client relationships through exceptional customer service and support.
• Monitored international trade regulations and market trends to provide informed client advice.
• Oversaw import transactions, including Advance Import, Buyer’s Credit, and LC management.
• Negotiated export bills and managed export transactions to optimize cash flow for clients.
• Handled capital account transactions such as ODI and ECB with expertise in Forex markets.