Abhishek Thakur
Noida
Summary
Dynamic Senior Sales Executive with a proven track record at FITVILLA fitness centre, excelling in client relationship management and sales strategy development. Adept at delivering impactful sales presentations and resolving complex issues, I leverage effective communication and negotiation skills to drive client satisfaction and retention.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Senior Sales Executive
FITVILLA fitness centre
Noida
02.2024 - Current
- Developed client relationships through personalized fitness consultations and programs.
- Trained junior sales staff on best practices in customer engagement and sales techniques.
- Managed client accounts, ensuring accurate records of memberships and services provided.
- Maintained strong relationships with existing clients by providing prompt responses to inquiries and resolving any issues.
Customer Service Representative
Ienergizer
Noida
08.2023 - 01.2024
- Handled customer complaints and provided effective solutions.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
Customer Service Representative
Tech Mahindra
Noida
09.2022 - 06.2023
- Assisted customers with inquiries and resolved issues efficiently.
- Utilized CRM software to track customer interactions and manage support tickets.
- Collaborated with team members to enhance service delivery processes.
Education
Bachelor of Arts -
Himt
Greater Noida 08.2021 - 10.2024
Skills
- Client relationship management
- Sales strategy development
- Effective communication
- Problem solving
- Negotiation skills
- Sales presentations
Timeline
Senior Sales Executive
FITVILLA fitness centre
02.2024 - Current
Customer Service Representative
Ienergizer
08.2023 - 01.2024
Customer Service Representative
Tech Mahindra
09.2022 - 06.2023
Bachelor of Arts -
Himt
08.2021 - 10.2024