Abhishek Thakur

• Scrum Master at Morgan Stanley, focused on International Tax.
• Led Agile teams in delivering compliance projects focused on CRS & FATCA requirements.
• Facilitated daily stand-ups, sprint planning, reviews, and retrospectives.
• Collaborated with cross-functional stakeholders to prioritize user stories and ensure timely delivery.
• Removed impediments to maintain team velocity and quality.
• Utilized tools like JIRA, Rally to monitor progress and report on sprint performance.

• Business Analyst for Emirates National Bank of Dubai, working on Tab Banking.
• Utilized various elicitation techniques to document and detail business requirements
• Facilitated workshops with stakeholders for clear communication of digital strategy.
• Lead requirements gathering session to define functional and non-functional requirements for banking solutions
• Mapped out existing processes, identifying areas for possible optimization.
• Liaised with business and IT groups to establish short-term and long-term goals.
• Performed risk assessments on potential projects, mitigated issues.

• Worked as Associate Lead Business Analyst, Product Owner for clients MAYBank Philippines, Bank Danamon Indonesia, ADIRA Finance Indonesia (Onsite)
• Led team and developed Banking Application like Corporate Loan Journey, Gamification for Sales Team, Customer Retention Digital Transformation, Lead Generation, Tab Banking, Auto Loan Journey, CRM Module for Bank User.
• Led client engagement, business meetings, and consulting activities
• Documented high-level and detailed requirements using elicitation techniques
• Produced project definition/initiation documents defining scope and objectives
• Executed user acceptance/system test scripts and managed project risks
• Resolved complex requirement conflicts through stakeholder engagement
• Configured products per project requirements and managed issues on JIRA
• Utilized waterfall and Agile methodologies as per project requirements
• Documented process flows and implements requirements for functional improvements.
• Conducted insightful market research for strategic planning efforts.
• Developed detailed project plans for digital transformation initiatives.
• Collaborated with cross-functional teams to deliver high quality digital products.
• Analyzed complex business problems, identified solutions.
• Documented workflow charts, records and job descriptions to guide overall organizational improvements.
• Interviewed staff to obtain personal observations and insights into existing procedural strengths and weaknesses.
• Managed budget allocations effectively, optimising resource utilisation.

• Worked as Product Owner and Business Analyst for clients ICICI BANK, AXIS BANK
• Lead team and developed project like Gold Loan Application, Zero Balance Saving Account Mobile Application.
• Managing post-sales engagement
• Facilitated smooth project execution by developing comprehensive project plans.
• Created tailored solutions by understanding and translating customer requirements into functional specifications.
• Documented high-level and detailed requirements using elicitation techniques
• Produced project definition/initiation documents defining scope and objectives
• Executed user acceptance/system test scripts and managed project risks
• Resolved complex requirement conflicts through stakeholder engagement
• Utilized waterfall and Agile methodologies as per project requirements
• Collaborated with cross-functional teams to deliver high quality digital products.

• Software Developer & Business Analyst for clients like ORRA, BMA, BOSE, UCB, ITC
• Liaised with clients to gauge business requirements and devise solutions
• Analyzed business processes, determined gaps, and suggested solutions
• Conducted workshops to analyze customer requirements
• Integrated modules into organizational workflows and provided end-user training
• Managed change requests and maintained business-related documents
• Involved in entire SDLC process and participated in business development activities
• Delivered projects within stipulated timelines through effective task management.
• Integrated third-party services into software products, expanding functionality scope.
• Undertook regular updates of existing systems, promoting optimum performance levels.