Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote venue efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Operations Executive
Hudle
New Delhi
03.2021 - 10.2022
Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of venue operations.
Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
Strategically coordinated venue operations according to objectives and capabilities, effectively allocating resources to meet demands
Created and managed knowledge base to address frequently asked questions and offer how-to guides and troubleshooting instruction.
Offered friendly and efficient service to all customers, handled challenging situations with ease.
Prepared a variety of different written communications, reports and documents to ensure smooth operations.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Event Coordination & Execution
DNA Entertainment (IPL- 2019)(Internship)
Mumbai
04.2019 - 05.2019
Managed event logistics and operations.
Performed event coordination for larger parties and gatherings.
Managed administrative logistics of events planning, event booking, and event promotions.
Coordinated schedules and timelines for events.
Venue Manager
Mumbai Indians Inter school tournament Session- 1(Internship)
Mumbai
02.2019 - 03.2019
Maintained accurate notes of changes and requests for each event and ascertained allocation.
Supervised events from start to finish using effective crowd control methods.
Implemented and enforced safety policies and procedures to manage risks and prevent accidents and mishaps.
Inspected facility daily for overall cleanliness and Ensured match started on time.
Education
Post Graduate Diploma in Sports Management - Sports Management
National Academy of Sports Management
Mumbai
07.2019 - 01.2021
Skills
Strategic planning and execution
Timeline
Operations Executive
Hudle
03.2021 - 10.2022
Post Graduate Diploma in Sports Management - Sports Management
National Academy of Sports Management
07.2019 - 01.2021
Event Coordination & Execution
DNA Entertainment (IPL- 2019)(Internship)
04.2019 - 05.2019
Venue Manager
Mumbai Indians Inter school tournament Session- 1(Internship)