Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Abhishek Tiwari

Abhishek Tiwari

Prayagraj

Summary

As a dynamic Operations professional, I bring over six years of expertise in supply chain management, vendor development, and fleet operations. My track record is marked by successfully scaling teams, launching new verticals, and overseeing end-to-end process management. I excel in fostering robust client relations and driving cost optimization. My leadership is characterized by a strong emphasis on data-driven decision-making, which I have effectively applied across both Tier-I and Tier-II cities.

Overview

7
7
years of professional experience

Work History

Senior Lead

Shadowfax
06.2023 - Current
  • Directed Last Mile Operations for Zepto & Mnow in Delhi NCR, overseeing a fleet of 2000 EV & Non-EV riders and consistently hitting monthly revenue targets of ₹3 Cr.
  • Scaled fleet operations from an initial 15 riders and 250 orders to 1500 active riders, managing up to 25,000 daily orders to meet surging demand.
  • Forged and maintained robust client partnerships, setting operational mandates and ensuring seamless operations with punctual deliveries.
  • Led a team of 25 Team Leaders, providing mentorship, training, and performance management to drive operational efficiency and effectiveness.
  • Pioneered Shadowfax's EV Project, managing deployment, rental and vehicle recovery to optimize resource utilization and minimize downtime.

Supply Operations Manager

Animall Technologies Pvt. Ltd.
04.2022 - 01.2023
  • Successfully launched and scaled the cow and buffalo category from inception to 6,500+ sellers.
  • Achieved monthly sales exceeding 5 crore, demonstrating robust category growth.
  • Managed P&L metrics, including Category Sales, Category Penetration, Overall Margins, and Inventory Management.
  • Directed daily operations of contract carriers, ensuring adherence to schedules, route efficiency, and comprehensive reporting.
  • Fostered strong relationships with contract carriers and assistants to enhance operational effectiveness.
  • Supervised daily logistics of over 50 deliveries and managed a fleet of 5 trucks

Associate (Supply and Operations)

Urban Company
04.2021 - 03.2022
  • Managed the complete end-to-end process for the New Launch of Urban Company in Tier-II cities, including Lucknow, Jaipur, Indore, Chandigarh, Dehradun, and Bhopal.
  • Successfully onboarded approximately 500 service partners in the Men's Grooming category across Tier-II cities.
  • Developed a robust pipeline for Men's Grooming professionals, incorporating training programs and daily operational issue resolution.
  • Oversaw Pan-India initiatives to enhance service partner activities and performance.

Logistics Associate

Shade Transport Pvt. Ltd.
11.2018 - 03.2020
  • Managed end-to-end dispatch operations, ensuring timely execution according to a strategic schedule.
  • Ensured accurate material allocation for each order, aligning with dispatch requirements.
  • Maintained and updated comprehensive dispatch documentation and records.

Education

Bachelor Of Law -

Allahabad State University
01.2021

Bachelor Of Commerce - undefined

University of Allahabad
01.2014

Skills

  • Operations and Procedural
  • Team Management
  • Leadership
  • Effective Communication
  • Commodity Management
  • Supplier Selection
  • Loss Prevention Strategies
  • Data Analysis
  • Problem Solving

LANGUAGES

English (Fluent)
Hindi(Fluent)

Timeline

Senior Lead

Shadowfax
06.2023 - Current

Supply Operations Manager

Animall Technologies Pvt. Ltd.
04.2022 - 01.2023

Associate (Supply and Operations)

Urban Company
04.2021 - 03.2022

Logistics Associate

Shade Transport Pvt. Ltd.
11.2018 - 03.2020

Bachelor Of Commerce - undefined

University of Allahabad

Bachelor Of Law -

Allahabad State University

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Abhishek Tiwari