Abhishek Tripathi
Jaipur
Summary
Knowledgeable and dedicated sales & service professional with extensive experience of 10 years in Medical & E&C industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
11
11
years of professional experience
4
4
Certifications
2
2
Language
Work History
CSR
Medi Transcare Pvt. Ltd (On third party payroll for Ethicon Endo Surgery J&J)
Jaipur
2021.07 - Current
- Handling Sales of Endo surgery products of J&J for SMS Hospital Jaipur & Kota territory.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Product utilization & committed to reduce OR time of surgeon with existing products.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Sr. Marketing Manager
Emerging Healthcare
Jaipur
2019.12 - 2020.12
- Handling Sales of various healthcare products like Patient Monitors, Ventilators, Defibrillators, Ultrasound, CT scan machine & other imaging products for OEM Philips Healthcare in Rajasthan.
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
- Utilized market trends and target audience statistics to effectively and appropriately market products.
- Established and cultivated solid business relationships with new or existing customers.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
Sr. Marketing Executive
Aradhya Healthcare
2017.12 - 2019.11
- Regular meeting with ICU staff & demonstrating them about products & services
- Identifying new leads with current clients
- Identifying market scenario and making strategies according to trend
- Negotiating contracts and packages
- Aiming to achieve annual targets.
Support Engineer
Sarin Technologies India Pvt. Ltd.
2015.08 - 2017.12
- Maintenance & Servicing of Gems stone machine
- Quality analysis
- Handling the overall functioning of processes, identifying improvement areas and report to Q.A
- Team
- Preparation of various quality analysis reports.
Sales & Service Engineer
Cadd Centre India Pvt. Ltd.
2014.06 - 2015.08
- Sales & Services for Wide format plotters, Scanners & 3D printers
- Preparing report for new prospects
- Demonstration of Products.
Activation officer (Customer service Delivery)
Aircel Ltd.
2012.12 - 2014.06
- Regular interact with Trade and boost up for Activation and tell them about the new scheme
- Critically review of the existing process and procedures during the audit of respective areas and suggest areas of improvement which would enhance controls and simplify process flow
- To effectively track and identify revenue leakage and suggest measures/process to plug the same
- Follow up with concerned distributors and Territory manager's regarding their compliance
- Update to team on various Regulatory compliance and circulars issued by TRAI
- Update to team on various internal procedures, processes and new products introduced.
Education
Professional Program in Business Management (Marketing & I.T) -
ISBM College
Certification in Robotics - Artificial Intelligence And Robotics
ECCUBE
JaipurBachelor in Technical education (B-tech.) - undefined
RTU University
Class XII - undefined
Shree Mahaveer Digamber School
Class X - undefined
Sushil Public School
Skills
Basic computer knowledge: MS Word, Excel, PowerPoint. Good English Typing. Well versed with Internet.undefined
Certification
Trained in Service & maintenance of Gems stone automation machine at Sarine Technologies Israel.
Accomplishments
- Played a vital role for the first VATS case in CTVS department of SMS hospital Jaipur.
- Implemented new products in Uro surgery department of SMS hospital to reduce surgery time and patient benefits.
- Worked on Project Safe OR & arranged multiple programs for awareness of Surgical smoke and given a growth to company for the related portfolio.
- Best Employee Award in Rajasthan from Aircel Ltd.
- Played a key role in setting up of service center for a MNC in Jaipur (Sarin Technologies Pvt. Ltd).
Personal Information
- Date of Birth: 09/16/1988
- Nationality: Indian
- Marital Status: Married
Disclaimer
I hereby declare that all the information stated above is true and complete to the best of my knowledge and belief and nothing has been concealed / distorted.
Timeline
CSR
Medi Transcare Pvt. Ltd (On third party payroll for Ethicon Endo Surgery J&J)
2021.07 - Current
Sr. Marketing Manager
Emerging Healthcare
2019.12 - 2020.12
Sr. Marketing Executive
Aradhya Healthcare
2017.12 - 2019.11
Support Engineer
Sarin Technologies India Pvt. Ltd.
2015.08 - 2017.12
Sales & Service Engineer
Cadd Centre India Pvt. Ltd.
2014.06 - 2015.08
Activation officer (Customer service Delivery)
Aircel Ltd.
2012.12 - 2014.06
Professional Program in Business Management (Marketing & I.T) -
ISBM College
Certification in Robotics - Artificial Intelligence And Robotics
ECCUBE
Bachelor in Technical education (B-tech.) - undefined
RTU University
Class XII - undefined
Shree Mahaveer Digamber School
Class X - undefined
Sushil Public School
Trained in Service & maintenance of Gems stone automation machine at Sarine Technologies Israel.
Got special training in Sales and customer Services at CADD Centre India Pvt. Ltd. Chennai.
Certification in networking from Shine institute Jaipur.
Certification in basic computer skill from R.S.C.I.T Rajasthan.
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