Summary
Overview
Work History
Education
Skills
Timeline
Generic
Abhishek Upadhyay

Abhishek Upadhyay

Gurgaon

Summary

  • Overall, 9.5 Years and 2+ Years of IT experience with Data Analyst / Business Analyst using Cloud, Microsoft Azure, DevOps, Power BI and other Microsoft Services for nhouse products and 7 Years of Business Travel Consultant using Amadeus, Galileo, Sabre, CRM, Salesforce.
  • Excellent analytical, logical and Communication skills.
  • Capacity for Work - Meeting Deadlines.
  • Responsible for interaction with the client and capture requirements. Also organize and lead discussions/meetings with managers regarding implementation of the processes.

Overview

11
11
years of professional experience

Work History

Sr Business Travel Consultant

Amex GBT India Pvt Ltd
Gurgaon
07.2022 - Current
  • Handling Business Travel from multiple corporate.
  • Prepared invoices and financial documents associated with each trip booked.
  • Generated monthly summaries outlining key metrics such as total sales per month depending on clients & supplier.
  • Creating monthly reports as per employee performance.

Business Travel Consultant

Thomas Cook India Ltd
Gurgaon
09.2017 - 06.2022
  • Handled all Corporate Domestic and International Air reservations including Accommodation.
  • Travel Insurance, visa requests.
  • Managing accounts, Billings of pending cases.
  • Coordination with other vendors

Senior Associate

WNS Global Service
Gurgaon
03.2015 - 08.2017
  • Handled International Air reservations, specially
  • North American & Europe location
  • Issuance, re-issuance on different GDS(Sabre , Amadeus, Apollo , Worldspan)

Intelenet Global Services

Sr Associate
Gurgaon
06.2015 - 02.2016
  • Handled International Air reservations for E-traveli
  • For Europe Market

Customer Service Representative

IBM Daksh for Jet Airways
Chandigarh
01.2014 - 02.2015
  • Receiving calls and making reservations for Domestic and International Air Tickets on Sabre
  • Assisting Frquent Flyer Passengers and making booking against mileage points.

Education

Master of Tourism Management - Tourism Management

India Gandhi National Open University
New Delhi
08-2019

Bachelor Of Tourism Administration - Tourism Management

Institute Of Tourism And Hotel Management, B.U
Jhansi
06-2013

Intermediate -

U P Board
Gorakhpur
06-2007

High School -

U P Board
Gorakhpur
06-2005

Skills

  • Cloud
  • Microsoft Azure
  • DevOps
  • Power BI and other Microsoft Services
  • Microsoft SQL Server 2019/22
  • Salesforce CRM Software
  • Amadeus, Galileo, Sabre
  • Vendor Record Management

Timeline

Sr Business Travel Consultant

Amex GBT India Pvt Ltd
07.2022 - Current

Business Travel Consultant

Thomas Cook India Ltd
09.2017 - 06.2022

Intelenet Global Services

Sr Associate
06.2015 - 02.2016

Senior Associate

WNS Global Service
03.2015 - 08.2017

Customer Service Representative

IBM Daksh for Jet Airways
01.2014 - 02.2015

Master of Tourism Management - Tourism Management

India Gandhi National Open University

Bachelor Of Tourism Administration - Tourism Management

Institute Of Tourism And Hotel Management, B.U

Intermediate -

U P Board

High School -

U P Board

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Abhishek Upadhyay