Abhishek Upadhyay
Gandhinagar
Summary
Recent post-graduate and quick learner with a proactive mindset and strong adaptability to new environments and challenges. Flexible and driven, with a proven ability to acquire and apply new knowledge effectively. Skilled in problem-solving and building strong relationships with clients and teams, with a focus on supporting team success and delivering positive outcomes.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Euro Garages Australia
Melbourne
11.2023 - 02.2025
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Reconciling cash registers at the end of each shift to ensure accuracy and proper accounting procedures.
- Providing excellent customer service by assisting customers with product selection and answering inquiries in a timely manner.
Supervisor of Operations
Jaiswal Canteen(A)
Ahmedabad
08.2022 - 01.2023
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Developed and enforced safety protocols, significantly reducing workplace accidents.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
Education
Master of Financial Analysis Specialized in International Business - Financial Analysis
La Trobe University
Melbourne, Australia12-2024
Bachelor of Commerce Specialized in Advanced Accounting And Auditing - Accounting And Finance
GLS University
Ahmedabad02-2023
Skills
- Financial data analysis
- Teamwork
- POS systems expert
- Adaptability and flexibility
- Forecasting techniques
- Regulatory compliance
- Inventory management
- Punctuality and reliability
- Fast learner
- Excellent communication
Languages
Hindi
First Language
English
Proficient (C2)
C2
Gujarati
Intermediate (B1)
B1
References
References available upon request.
Timeline
Customer Service Representative
Euro Garages Australia
11.2023 - 02.2025
Supervisor of Operations
Jaiswal Canteen(A)
08.2022 - 01.2023
Master of Financial Analysis Specialized in International Business - Financial Analysis
La Trobe University
Bachelor of Commerce Specialized in Advanced Accounting And Auditing - Accounting And Finance
GLS University
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