Abhishek Kumar Vaish
Tanda
Summary
Aspiring professional seeking challenging role in Telecom to leverage analytical and technical skills within a dynamic, leading organization, fostering skill development and showcasing talent to ultimately achieve status as a technical specialist delivering solutions for complex requirements
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Consultant – Problem Manager
Huawei Technologies Co. Nig Ltd
01.2020 - 12.2022
- Chair problem and Incident Management review meetings in order to identify root cause and preventative fixes as well as determine the suitability of proposed/in place workarounds.
- Work closely with the Change Management team to ensure changes have been raised to resolve problems and known errors and that the impact of changes are fully understood.
- Work closely with the support teams to ensure that implemented fixes to known errors do satisfactorily resolve issues.
- Plan Problem Management activities efficiently and effectively to best meet the support, project, and other resource needs and priorities of the business.
- Experience of working with major incident managers to identify root causes, advising on solution and remedial actions, during and after a major incident.
- RCAs management and action plan to achive quality network.
- Internal and custmer report review.
- Derive team 15+ combination RAN/TXN/CN domain to achive all KPI operation solution.
- Weeky RNA Improvement Plan considering (Repeat, Short and Big outages).
- Lead Ops /Soc Weekly NPM Governance.
- Live KPI degradation analysis on NPM escalation (Ops Issue) maintain Network QOS.
- Daily Network WCL Review and preparation for Ops issue while engage PL responsible stakeholder (Airtel Planning/deployment/Ops/NPM) and Discussion for quick closure.
- Problem Management Ticket (PT) and PDT review/assignment/closure Routine Task.
- Drive Packet Loss analysis for network and lead Packet Loss Governance Meeting with Customer.
- Customer Complain handling CCT and provide solution for ops cases.
- Drive VVIP Desk (Ops Issue).
- VVIP/Event assurance Plan PL Cases.
Senior Consultant – 3G
Huawei Technologies Co. Nig Ltd
10.2015 - 12.2019
- Managed Customer network Operation, Implementation, roll out and lead the MS team as per Customer requirement.
- Perform multiple project activities e.g. (NodeB roll out, Nodeb Re-homing, Software upgrade roll out, Migration, R1 & R2 RNC HW upgrades, MSC/SGSN in pool, MO script generation, RNC rehoming, License loading, feature activation. Troubleshooting (BO) etc.).
- Arrange KT (Knowledge Transfer) session for SBC.
- Network audit for quality, capacity and configuration check weekly/monthly.
- Technical Support for field engineer and other situation.
- CSR Support
- Routine Change request Execution
- Emergency Node restoration
- KPI troubleshooting on counter level/UEH Exception level/Mod level etc
- Routine HC, RCA reports analysis for Network.
- Regular Capacity/Utilization Audit.
- Create XML, CCR and .mo script generation.
- Node B Activities: Carrier add, Sector add, ATM to IP migration, License loading Node B Integration, Addition & Deletion of Cell Relations, Node B Re-homing, Modify & Update Cell Parameter.
- IuB Expansion
- Radio parameter update on RNC & RBS
- Software upgrades roll out.
- WCDMA different interface IP migration and expansion.
- Perform ATP for RNC/Nodeb.
- RNC Port upgrade
Specialist – RAN Ericsson
Ericsson Global India Pvt Ltd
06.2010 - 09.2015
- Customer network Implementation, roll out, Commissioning and lead the project team as per project requirement.
- Perform multiple project activities e.g. (NodeB roll out, Nodeb Re-homing, Software upgrade roll out,Migration , R1 & R2 RNC HW upgrades , MSC/SGSN in pool , MO script generation , RNC rehoming , License loading, feature activation. Troubleshooting(BO) etc.).
- Arrange KT (Knowledge Transfer) session as per project requirement for Team member.
- Network audit for quality, capacity and configuration check.
- Technical Support for field engineer and other situation.
- CSR Support
- Costing SME
- Back Office support (Managed Service)
- Create XML, CCR and .mo script generation.
- Node B Activities: Carrier add, Sector add, ATM to IP migration, License loading Node B Integration, Addition & Deletion of Cell Relations, Node B Re-homing, Modify & Update Cell Parameter.
- IuB Expansion
- MGW configuration for RAN Mub.
- Radio parameter update on RNC & RBS
- Providing Integration support along with configuring RNC’s with INTRA frequency & Inter frequency.
- Software upgrades roll out.
- WCDMA different interface IP migration and expansion.
- LTE eNode B Integration.
- RNC Node ATP with Customer.
GSM Project Engineer
Indian Telephone industries (ITI)
08.2008 - 05.2010
- Installation, Commissioning, Integration and A/T of Alcatel A9130 BSC.
- MS Alcatel 9120 (legacy BSC), 9130 MX BSC, 9100 evolium BTS and 9125 TC.
- Providing support to BSNL (BSS sites) for site integration commissioning and A/T.
- Co-ordination with BSS and RF Teams during activity.
- Logs collection from BSC, TC and MFS for Root Cause Analysis while trouble shooting.
- Project Handled: ITI-Alcatel 2 ML GSM Project for BSNL (Completed): Involved again in BSS (BSC & BTS) Installation, Commissioning & Testing in C.G. Circle.
- Project Handled: ITI-Alcatel 9 ML GSM Project for BSNL (Completed): The project Named 9ML aimed to increase user capacity as well as increase coverage area in Urban and rural areas in CG circle. On the project 21 BSC, 2 MSC and around 1000 new sites Integrated.
Education
Bachelors of Technology - Electronics & Communication
Sager institute of technology & Management
Lucknow, U.P.01.2007
Skills
- Problem Management
- Change Management
- Telecom Manage Services
- Root cause analysis
- Network troubleshooting
Certification
- Ericsson BUGS Certified – Integration Engineer, 2014-12-08
- Ericsson Senior BUGS Certified – Integration Engineer, 2015-04-27
- Ericsson Certified Associate - Radio Access Networks, 2014-07-31
Accomplishments
- Implemented EVO node in MTN, South Africa and trained Operations Team in 6 months to aware new node on learning basis. Well appreciated by MTN.
- Awarded Customer Service award – Lion for excellent performance 2020, 2021, 2022 for achieving KPI target.
Personality Traits
- Fast learner, keeps abreast of latest technologies, adept at developing and promoting analytical software solutions, capable to switch to allied or varied technologies depending on project requirements.
- Strong collaboration and team building skills with proficiency at grasping new technical concepts quickly and utilize the same in a productive manner.
- Continuous learner.
Languages
English
Advanced
C1
Hindi
Proficient
C2
Interests
- Travelling
- Agriculture things
- Watching movies
Timeline
Senior Consultant – Problem Manager
Huawei Technologies Co. Nig Ltd
01.2020 - 12.2022
Senior Consultant – 3G
Huawei Technologies Co. Nig Ltd
10.2015 - 12.2019
Specialist – RAN Ericsson
Ericsson Global India Pvt Ltd
06.2010 - 09.2015
GSM Project Engineer
Indian Telephone industries (ITI)
08.2008 - 05.2010
Bachelors of Technology - Electronics & Communication
Sager institute of technology & Management