Abhishek Vaish

• Client Engagement and Prospecting: Maintain and convert client contacts via inbound/outbound channels, ensuring timely responses, follow-ups, SAT performance, and booking urgency, focusing on employment relations, HR, and workplace safety compliance to support small and medium-sized businesses.

• Conversation Quality and Implementation: Follow Employsure's guidelines to ensure productive, compliant interactions, monitoring call durations and quality.

• Conversion and Sales Performance: Turn client contacts into business opportunities (appointments, upsells, RSVPs), maintain high-quality interactions, achieve attendance rates, minimize cancellations, and meet KPIs.

• Continuous Improvement, Compliance, and Protection: Uphold Employsure's core values, drive performance through coaching and productivity, focus on controllable factors, deliver precisely, proactively address issues, and empathize with clients.

• Performance and Service Standards: Meet role-specific CPS goals and adapt to any goal changes as directed by management.

• Customer Service: Deliver excellent Customer Service to internal and external stakeholders.
• Marketing and Sales: Achieve Sales Targets monthly with excellent product knowledge, proactively establishing new clients.
• Administrative Skills: Arrange accurate and informative daily and monthly sales reports, including competitor activity and development recommendations.
• Inventory/Stock Management: Monitor and maintain office equipment and inventory supplies, ensuring timely replenishment based on usages.
• Documentation/Record-Keeping: Ensure adherence to company policies and procedures to uphold organizational standards and foster a compliant work environment.

• Strategic Leadership & Talent Acquisition: Collaborating for new talent acquisition and providing support and assistance to different tiers, such as directors, admins, and other team members.
• Sales Strategy Implementation: Successfully devised and implemented comprehensive marketing and sales strategies, coaching and mentoring, and assisting other territory teams.
• Performance Analysis & Reporting: Conducted rigorous performance analysis, consistently surpassing sales targets and delivering impactful data-driven reports to senior management.
• Brand Growth & Operational Enhancement: Enhancing brand visibility by streamlining territory sales operations, planning, monitoring, organising, and coordinating. delivering weekly and monthly reports and feedback.
• Training & Financial Oversight: Provided adept training, managed finances within budget constraints, and delivered insightful reports to senior management, contributing significantly to the financial success of the projects.

- Achievements:

• I won the salesman of the year award in 2018 across all teams in the D2D channel, excelling with MyReupulic NZ and Compass Communications NZ.
• Additionally, in 2019, I achieved the highest sales targets as a team manager with the Vocus Communications and Electricity NZ project.

• Team Leadership & Daily Achievement: Lead the Sales Representatives team, driving weekly target attainment through effective motivation.
• Talent Development & Performance: Recruit and train Sales agents, ensuring continuous improvement through performance reviews.
• Compliance Assurance & Customer-Centric Focus: Ensure Sales Agents follow Company's standards, policies, and safety regulations.
• Market Insight & Proactive Reporting: Track market trends, analyze competition, and offer insights to the District Manager.
• Communication & Support: Ensure timely reporting to the District Manager, manage expenses, and support marketing initiatives.

- Achievements:

• Set a team record with weekly gross sales of $100K in June 2016.
• Regularly trained representatives from various regions, supporting overall company goals.