Abhishek Verma
Functional Consultant
Delhi
Summary
A dynamic and highly motivated individual with a proven track record of implementation in HRMS and Payroll Management. Hands-on HR Software and providing training, effective client relationship manager. Areas of expertise include account management, project management, customer relationship management, exceptional communication, and interpersonal skill leading to building extraordinary and lasting business relationships with clients.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
Work History
Functional Consultant - Transition (Payroll)
Peoplestrong Technologies Pvt Ltd.
11.2021 - Current
- Develop a comprehensive project plan, objectives, deliverables, milestones, and timelines
- Collaborate with key stakeholders, including Payroll Users, HR leaders, IT personnel, and end-users, to gather requirements and define project goals
- Configuring the payroll application according to customer requirements and coordinating between all respective modules
- Ensure the HRMS solution meets the organization's requirements and industry standards
- Implement quality control measures to validate data accuracy, system functionality, and user experience
- Implement project monitoring and control mechanisms to track progress against the project plan
- Analyze key performance indicators (KPIs) to measure project success and identify areas for improvement
- Maintaining comprehensive project documentation, including project plans, meeting minutes, reports, and other relevant records
- Develop and execute change management strategies to facilitate smooth adoption and acceptance of the HRMS solution across the organization
- Provide training and support to end-users to maximize system utilization
- Identify potential risks and challenges that may impact the project's success
- Develop mitigation strategies to minimize disruptions and promptly address any emerging issues
- Act as the primary point of contact for all project-related communications
- Regularly update stakeholders on project status, progress, and any potential risks or delay in the timeline.
Implementation Manager
Webtel Electrosoft Pvt Ltd
09.2019 - 11.2021
- Manage a portfolio consisting of 12-20 accounts: controlling project scope, risks/issues, and mitigation plans
- Partner with consulting teams, leaders, and other internal departments or regional teams to coordinate and drive delivery
- Establishes, plans, and executes major discovery reviews and decision gates with client stakeholders to complete the project life cycle
- Develop and build trusted relationships with clients and internal stakeholders
- Solve product-related problems, make decisions, and complete trade-off analyses to stay on track toward business deliverable commitments
- Develop appropriately detailed specifications for the product features so clearly make internal teams understand the product
- Ensure all project risks, issues, and change requests are managed effectively and escalated to services leadership for support
- Work with the sales and service team to discover/scope the requirements for new and existing clients to win new business and grow existing accounts.
Account Executive - Payroll
YKM Company (CA Firm)
07.2017 - 04.2019
- Managing and processing the data for salaries, reimbursement, Full and final.
- Ensure training to the client for processing salary while onboarding the software
- Deals in payroll compliance ESIC, PF Challans, etc
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Monitored service after sale and implemented quick and effective problem resolutions on Payroll Software.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Worked as an intermediary between HR & Payroll Software companies and client to understand their needs and securing favorable terms for both the company and clients.
- Conducted Event Audits of Pharmaceutical companies like Pfizer, Cipla, and BMS
- Ensure filing of taxation for Direct Tax (Income tax return) and Indirect Tax (GST Return)
- Work in Tally ERP9.
Education
MBA - HR - undefined
AMITY UNIVERSITY
10.2022 - Current
Master of Commerce (M. Com) - Commerce
Indira Gandhi Open University
04.2017 - 05.2019
Bachelor of Commerce - Commerce
Delhi University
04.2011 - 05.2014
10 / 12TH CBSC BOARD -
LITTLE FLOWERS SENIOR SECONDARY SCHOOL
04.2010 - 05.2011
Skills
Client training
Requirements Gathering
Team Communication
Data Migration
Workflow configuration
Software system design
Transition management
Software & Solution Implementation
Client interaction
Team Collaboration
Analytical Skills
Problem-solving abilities
Accomplishments
- Collaborated with team of more than 20 members in the implementation of PSU's project.
- Resolved product issue through consumer testing.
- Documented and resolved technical and payroll concerns every month which led to client retention.
Disclaimer
I, Abhishek Verma, hereby declare that all the information given above is true and correct to the best of my knowledge.
Timeline
MBA - HR - undefined
AMITY UNIVERSITY
10.2022 - Current
Functional Consultant - Transition (Payroll)
Peoplestrong Technologies Pvt Ltd.
11.2021 - Current
Implementation Manager
Webtel Electrosoft Pvt Ltd
09.2019 - 11.2021
Account Executive - Payroll
YKM Company (CA Firm)
07.2017 - 04.2019
Master of Commerce (M. Com) - Commerce
Indira Gandhi Open University
04.2017 - 05.2019
Bachelor of Commerce - Commerce
Delhi University
04.2011 - 05.2014
10 / 12TH CBSC BOARD -
LITTLE FLOWERS SENIOR SECONDARY SCHOOL
04.2010 - 05.2011