Abhishek Verma

Enterprising leader with a track record of optimizing telecom operations, driving digital transformation, enhancing profitability, and implementing robust internal controls. Adept at directing cross-functional teams and enforcing industry best practices through the successful implementation of Standard Operating Procedures (SOPs). Experienced in overseeing the entire lifecycle of telecom network engineering and program management, including feasibility analysis, finalizing specifications, infrastructure planning, testing, regulatory approvals, network optimization, and implementing modifications to enhance telecom infrastructure efficiency. Competent in ensuring maximum network quality, reliability, and service uptime by establishing effective quality control protocols, conducting performance tests, and implementing corrective maintenance procedures. Proven success in new telecom technology deployment, continuous improvement (CI), vendor integration (VI), application engineering, product validation & verification (PV&V), benchmarking, cost reduction strategies, and value analysis/value engineering (VA/VE). Ability to establish a clear vision, drive strategic mission focus, and uphold strong core values, ensuring seamless adaptation to new telecom technologies, regulatory environments, and digital transformation initiatives. Skilled in business decision-making, managing key stakeholder relationships, and executing strategic planning processes. Expertise in evaluating customer needs, analyzing market trends, and aligning new telecom products/services with business growth objectives. Proficient in assessing network performance, recommending engineering optimizations, and implementing necessary infrastructure upgrades. Recognized as a Subject Matter Expert (SME) in telecom network planning (CDMA), infrastructure deployment, and emerging technologies. Demonstrated ability to expand telecom system capabilities, develop cutting-edge solutions, and maintain cost efficiency to ensure a competitive edge in a fast-evolving industry. Strategic thinker with a global perspective, experienced in working within multi-cultural, multi-lingual environments, and possessing strong interpersonal skills to interact effectively at all levels of organizational hierarchy.

Bharat Sanchar Nigam Limited (A Govt. Of India Enterprise), Assistant General Manager (HR), O/o CGMT UP (E) Circle, Lucknow, Uttar Pradesh, 02/01/20, Present, Managing HR matters, including employee relations, performance appraisals, and promotions., Convening Departmental Promotion Committees (DPC)., Handling ERP and administrative HR cases., Managed organizational restructuring at Circle Level in BSNL UP(E) Circle., Implemented e-office structure in UP(E) Circle., Assistant Director Telecom (DPC), O/o CGMT UP (E) Circle, Lucknow, Uttar Pradesh, 02/01/19, 01/31/20, Compiling APAR/ACR reports and completing DPC processes., Processing time-bound promotions for executives and non-executives., Handling legal cases, RTI responses, and parliamentary queries., Assistant Director Telecom (Staff), O/o CGMT UP (E) Circle, Lucknow, Uttar Pradesh, 01/01/17, 02/01/19, Processing executive and non-executive transfers and postings., Calculating and circulating vacancy details., Issuing training orders and handling VIP/legal/RTI cases., Assistant Director Telecom (Staff), O/o CGMT UP (E) Circle, Lucknow, Uttar Pradesh, 07/01/12, 12/31/16, Managed staff recruitment, postings, and HR policy implementation., Processed training orders and addressed employee grievances., Handled VIP correspondence and legal cases., Sub Divisional Engineer, O/o GMTD Lakhimpur-Kheri, UP (E) Circle, Lakhimpur-Kheri, Uttar Pradesh, 01/01/12, 07/01/12, Planned and supervised OFC construction and fault maintenance., Managed material procurement and BTS upkeep., Sub Divisional Engineer, O/o GMTD Lakhimpur-Kheri, UP (E) Circle, Lakhimpur-Kheri, Uttar Pradesh, 01/01/10, 12/31/11, Oversaw SSA-level OFC construction and fault maintenance., Managed telecom network infrastructure and material logistics., Sub Divisional Officer (Phones), O/o GMTD Siliguri, W.B. Telecom Circle, Siliguri, West Bengal, 05/01/08, 01/31/10, Managed telephone exchanges, broadband, and GSM BTS maintenance., Supervised underground and overhead cable construction., Junior Telecom Officer, O/o GMTD Jalpaiguri, W.B. Telecom Circle, Jalpaiguri, West Bengal, 04/01/02, 05/31/08, Planned and supervised the installation of IS-95 (LG), CDMA 2001 X (HUAWEI), and Cor-DECT wireless systems (Systema Shyam)., Led rural and urban network expansion projects., Induction training, RTTC Patna & O/o GMTD Jalpaiguri, Patna & Jalpaiguri, Bihar & West Bengal, 01/01/02, 04/30/02, Completed orientation and field training programs.

• English
• Hindi

• Led major telecom infrastructure projects in Forest and International border areas (Nepal, Bhutan & Bangladesh), significantly improving network coverage and service quality.
• Spearheaded the deployment of CDMA IS 95 and CDMA 2000 1X technologies, including MSC and BTS integration and wireless voice and data services expansion.
• Successfully managed organizational restructuring within the BSNL UP (East) Circle.
• Optimized operational efficiency through the implementation of digital transformation strategies.
• Supervised contracts with vendors, reducing costs and enhancing service delivery.
• Managed and resolved complex HR and legal cases, streamlining workforce management.

• Passport Number: Available
• Date of Birth: 07/12/77