Abhishek Vikramjeet

· Utilized statistical tools to analyze data patterns

· informing strategic insights for business performance

· Maintained effective client relationships, ensuring client satisfaction and loyalty

· Interacting with clients to understand their needs and queries, offering timely and effective solutions to address their concerns and enhance their satisfaction.

· Delivered Real-Time reporting on campaigns and conducted extensive competition research analysis.

· Analyzed purchase patterns and attitudinal data from the weekly reports to reveal new CRM growth opportunities to the clients.

· Assisted senior leadership teams in making sound, innovative decisions based on facts and business/industry knowledge.

· Performed regular process checks on CRMs and Marketing automation software on the client's end to extract qualified leads from SFDC (SalesForce), Marketo, Eloqua, Hub Spot, SAP, etc.

· Interacting with clients to understand their needs and queries, offering timely and effective solutions using SQL to analyze and manage client databases, addressing their concerns,

· Developed and maintained databases

· Conducted analyses for meaningful insights

· Coordinated with cross-functional teams to ensure successful execution of client projects

· Participated in client meetings and prepared client-facing materials

· Developed a customized treatment plan for each client based on their individual needs, resulting in improved client satisfaction

· Conducted weekly meetings to review open and new issues and drive for resolution with our database and programming team

• Extracted Valuable data
• Conducted market research and analyzed data to identify trends, opportunities, and potential risks.
• Collaborated with cross-functional teams to ensure accuracy of research results.
• Assisted in the preparation of business plans by providing research-based inputs about target markets.
• Utilized a variety of tools such as Excel spreadsheets and databases for effective data manipulation and analysis.