Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

ABHISHEK YADAV

Gurugram

Work Preference

Job Search Status

Open to work

Desired Job Title

Team LeadFinCrime KYC AnalystAML / KYC SpecialistTransaction Senior ProcessorCustomer Support Executive

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

On-SiteRemoteHybrid
Location: Gurugram, India
Open to relocation: Yes

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leaveStock Options / Equity / Profit Sharing

Summary

Accomplished Financial Crime Compliance Team Lead with 6 years in KYC and due diligence operations. Led teams in conducting Individual and Corporate KYC, sanctions screening, and adverse media assessments, ensuring compliance with AML regulations and quality standards. Expertise in people management, stakeholder collaboration, and process improvement drives operational efficiency.

Overview

6
6
years of professional experience

Work History

Team Lead

Genpact
09.2023 - 12.2025
  • Led a team of analysts performing End-to-End KYC reviews and customer screening for Individual and Corporate clients, ensuring compliance with AML regulations and client-specific requirements.
  • Managed daily operations through work allocation, productivity monitoring, SLA adherence, and delivery of high-quality outputs.
  • Oversaw customer due diligence and enhanced due diligence reviews for new and existing customers, aligning processes with identified risk profiles.
  • Supervised Sanctions Screening, PEP Screening, Adverse Media Screening, Name Screening, and Watchlist Screening, ensuring timely investigation and accurate disposition of alerts.
  • Reviewed and validated screening matches, distinguishing true matches from false positives, and escalated confirmed hits per internal policies.

FinCrime KYC Analyst

Revolut
01.2023 - 04.2023
  • Performed End-to-End KYC onboarding and periodic reviews for Individual and Corporate customers in accordance with AML and regulatory requirements.
  • Conducted Customer Due Diligence and Enhanced Due Diligence based on customer risk profiles.
  • Collected, reviewed, validated KYC documentation for identity, address, business registration, ownership, ensuring compliance with AML regulations.
  • Conducted sanctions screening, PEP screening, adverse media screening, name screening, watchlist screening using internal tools to mitigate risk.
  • Investigated screening alerts, analyzed potential matches, determined true hits versus false positives, contributing to effective risk management.

AML / KYC Specialist

TaskUs
02.2021 - 01.2023
  • Reviewed Source of Funds and Source of Wealth information for high-risk customers, ensuring compliance with regulatory standards.
  • Conducted periodic reviews and KYC remediation activities, maintaining accuracy of customer information and enhancing risk mitigation.
  • Maintained complete and accurate case documentation with clear audit trails and supporting evidence.
  • Collaborated with Compliance, Quality Assurance, and Operations teams to effectively resolve complex KYC and screening cases.
  • Ensured adherence to internal policies, AML regulations, quality standards, and service level agreements.

Transaction Senior Processor

Continuum Global Solutions
10.2019 - 11.2019
  • Resolved customer concerns about payments, account updates, and transactions while ensuring compliance with company policies.
  • Assisted customers via IVR and semi-voice channels, providing accurate transaction support and timely issue resolution.
  • Met quality and productivity targets by delivering support that enhanced overall customer satisfaction.

Customer Support Executive

Teleperformance
12.2017 - 12.2018
  • Resolved account access, billing, and transaction issues, enhancing customer experience through prompt and accurate support.
  • Delivered frontline customer support via phone, email, and chat, ensuring high satisfaction rates.
  • Identified recurring customer pain points and shared actionable feedback with product and operations teams, driving process improvements.

Education

Bachelor of Commerce (B.Com.) -

Maharishi Mahesh Yogi Vedic University
01-2021

Skills

  • Team leadership and people management
  • End-to-end KYC processes
  • Customer due diligence and risk assessment
  • Enhanced due diligence strategies
  • Risk classification and sanctions screening
  • PEP screening and FATCA compliance
  • False positive analysis and alert investigation
  • Escalation of true matches
  • Salesforce expertise
  • JIRA proficiency
  • Microsoft Excel utilization
  • Microsoft Word project management
  • Microsoft Office applications

Timeline

Team Lead

Genpact
09.2023 - 12.2025

FinCrime KYC Analyst

Revolut
01.2023 - 04.2023

AML / KYC Specialist

TaskUs
02.2021 - 01.2023

Transaction Senior Processor

Continuum Global Solutions
10.2019 - 11.2019

Customer Support Executive

Teleperformance
12.2017 - 12.2018

Bachelor of Commerce (B.Com.) -

Maharishi Mahesh Yogi Vedic University

Similar Profiles

CREATE PROFILE
ABHISHEK YADAV