Abhishek Arvind Raj Anchula
Hyderabad
Summary
Would like to join a reputed organization where I can contribute to it through the technical skills obtained through years and to develop practical skills and knowledge for contributing the growth of the company. Worked in Non IT for 5 years, and moved to IT as my interest and study collides. Joined as a low level IT engineer and upgraded my skills and Now I am working as a L1 System Engineer. Looking forward to advance further if right opportunity knocks the door.
Overview
13
13
years of professional experience
Work History
Linux System Lab Setup and Management
Udemy.com
- Install and configure Redhat/CentOS Linux on virtual environment
- Password management
- Create Files and Directories at user and root level
- Linux File system management
- Create files and directories
- Use help commands to understand other commands (man, whatis, help etc)
- Utilize pipes to manage outputs
- Everyday use of filters and text processing commands (cut, sort, grep, awk, uniq, wc)
- Compare files (diff, cmp)
- Find system information using commands such as (uname, dmidecode, /etc/redhat-release etc)
- create critical files with VI editor
- User account management
- Allow other users sudo access
- Monitor users activity
- Run system utility cammands (date, uptime,hostname,which,cal,bc etc)
- Create processes and schedules (Systemcti,ps,top,kill,crontab and at)
- Monitor system using command (top,df,dmesq, io stat 1, netstat, free etc)
- Log monitor when system have issues
- write basic shell scripts
- write advance shell scripts such as if-then, for loop, do-while and case statement scripts
- Setup aliases for ease of management
- Manage OS Network( Ping, ifconfig,netstat,tcpdump,networking config files)
- Perform system updates and install required repos (rpm and yum)
- Manage DNS, NTP, Send mail etc
System Engineer
Aarvee Associates
04.2023 - Current
- Solving all types of Computer Problems(Hardware & Software) in the Organization through ticketing tool, Email and Phone
- Have basic knowledge on Linux
- Linux installation (Graphic) Basic linux commands
- Managing Azure Active directory Troubleshooting both Laptop & Desktop Installing OS(Windows, MAC) Troubleshooting Operating System(OS) issues(Win 7, Win 10,Win 11,Mac OS) Troubleshooting RAM, Hard Disk, SMPS etc..
- Troubleshooting Basic Network problems (LAN) Solving most problems through the Ultra VNC (Remote Desktop application like Team Viewer) Microsoft Teams (Installing & Troubleshooting) Outlook (Installing & Troubleshooting) MS Office (Installing & Troubleshooting) Installing other software’s Solving printer problems (Both Network and Desktop printers) Installing printers and giving sharing Connecting Network printers to users Installing OS and repairing OS in case problem doesn’t solve formatting the Drive and installing clean OS Managing Active Directory Implementing Group Policy Adding systems to the Domain.
IT Executive
Theobroma foods Pvt Ltd
09.2022 - 04.2023
- Solving all types of Computer Problems(Hardware & Software) in the Organization through ticketing tool (Service Desk) and Email Have basic knowledge on linux
- Linux installation (Graphic) Basic linux commands
- Troubleshooting both Laptop & Desktop Troubleshooting Operating System(OS) issues(Win 7, Win 10,Win 11) Troubleshooting RAM, Hard Disk, SMPS etc..
- Troubleshooting Basic Network problems Solving most problems through the Team Viewer (Remote Desktop application like Team Viewer) Microsoft Teams (Installing & Troubleshooting) Outlook (Installing & Troubleshooting) MS Office (Installing & Troubleshooting) Installing other software’s Solving printer problems (Both Network and Desktop printers) Installing printers and giving sharing Connecting Network printers to users Installing OS and repairing OS in case problem doesn’t solve formatting the Drive and installing clean OS Managing Active Directory Implementing Group Policy Adding systems to the Domain.
L1 Desktop Support Engineer
Tata Projects Ltd (via Netcom)
10.2021 - 09.2022
- Solving all types of Computer Problems(Hardware & Software) in the Organization through ticketing tool (Service Desk) and Email Troubleshooting both Laptop & Desktop Troubleshooting Operating System(OS) issues(Win 7, Win 10,Win 11) Troubleshooting RAM, Hard Disk, SMPS etc..
- Troubleshooting Basic Network problems Solving most problems through the Team Viewer (Remote Desktop application like Team Viewer) Microsoft Teams (Installing & Troubleshooting) Outlook (Installing & Troubleshooting) MS Office (Installing & Troubleshooting) Installing other software’s Solving printer problems (Both Network and Desktop printers) Installing printers and giving sharing Connecting Network printers to users Installing OS and repairing OS in case problem doesn’t solve formatting the Drive and installing clean OS Managing Active Directory Implementing Group Policy Adding systems to the Domain.
L1 Desktop Support Engineer (System Admin)
Vl Marketing
12.2020 - 10.2021
- Solving all types of Computer Problems(Hardware & Software) in the Organization through ticketing tool (Service Desk) and Email Troubleshooting both Laptop & Desktop Troubleshooting Operating System(OS) issues(Win 7, Win 10,Win 11) Troubleshooting RAM, Hard Disk, SMPS etc..
- Troubleshooting Basic Network problems Solving most problems through the Team Viewer (Remote Desktop application like Team Viewer) Microsoft Teams (Installing & Troubleshooting) Outlook (Installing & Troubleshooting) MS Office (Installing & Troubleshooting) Installing other software’s Solving printer problems (Both Network and Desktop printers) Installing printers and giving sharing Connecting Network printers to users Installing OS and repairing OS in case problem doesn’t solve formatting the Drive and installing clean OS Taking Data backup before Formatting, even Operating System fails Giving File sharing if needed Adding systems to the Domain.
Sr.Process Associate
TBSS.
11.2015 - 04.2017
- Worked for TataSky Inbound Voice process
- Taking more than 100 calls from the customers in a day
- Solving the queries of the TataSky customers
- Helping the customers on the call by making them to do the simple troubleshooting steps so that the problem can be solved on the phone itself
- If problem not solved we will azure them that we will send the technician to the home to solve it
- Handling irate customers who are very angry for the delayed service.
Process Associate
FIRST AMERICAN(INDIA).
09.2011 - 04.2015
- Worked as a Process Associate in the section of Maps
- We used to deal with emails where customer asks for a particular map of a land and we provide the desired map from our database
- Our head office is in California it provides the data in different formats and we used to upload the data into our website and make ease for the customers to access the data
- We purchase the data from the county offices Adding new county maps to our database Daily satisfying the customers with their queries Weekly once a call with the higher management in California which includes our Team leader
- Weekly once a local team meeting with our Team leader
- Dealing with 4 or 5 queries a day.
Education
B.Sc (Computer Maintenance and Engineering) -
Loyola Academy Degree College, Osmania University
03.2009
Higher Secondary Course (MPC) -
Little Flower Junior College, Board of Intermediate Education
06.2006
Secondary School Leaving Certificate -
Word & Deed High School, Hyderabad
Skills
- Windows 7
- Windows 10 / Vista
- Windows 11
- Active Directory
- Linux Admin
- Mac OS
- MS Office
- Azure admin
Extracurricular Activities
Achieved the runner cup in inter college faculty basketball match. Active participation in cultural activities at school and college level. Listening music and playing
Affiliations
- Playing Guitar
- Writing songs
Strengths
- Good Organizational skills,
- Leadership skills,
- Willingness to learn,
- Communication skills,
- Punctuality,
- Hardworking,
- knowledge seeker.
Personal Details
Name : A. Abhishek
Father Name : A. Purshotham
DOB : 09.06.1989
Sex : Male
Marital status : Married
Nationality : Indian
Languages : English, Hindi, Telugu
Declaration
I hereby declare that all the details mentioned above are my own and are true to the best of my knowledge.
Place: Hyderabad
Date:
Timeline
System Engineer
Aarvee Associates
04.2023 - Current
IT Executive
Theobroma foods Pvt Ltd
09.2022 - 04.2023
L1 Desktop Support Engineer
Tata Projects Ltd (via Netcom)
10.2021 - 09.2022
L1 Desktop Support Engineer (System Admin)
Vl Marketing
12.2020 - 10.2021
Sr.Process Associate
TBSS.
11.2015 - 04.2017
Process Associate
FIRST AMERICAN(INDIA).
09.2011 - 04.2015
Linux System Lab Setup and Management
Udemy.com
B.Sc (Computer Maintenance and Engineering) -
Loyola Academy Degree College, Osmania University
Higher Secondary Course (MPC) -
Little Flower Junior College, Board of Intermediate Education
Secondary School Leaving Certificate -
Word & Deed High School, Hyderabad
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