Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
OperationsManager
ABHISHEK ATTRI , PMP

ABHISHEK ATTRI , PMP

Gurgaon

Summary

Dynamic Operations Manager with a proven track record at Al Hind Packaging LLC, excelling in team leadership and problem-solving. Spearheaded production automation, reducing raw material wastage to under 3% and driving profitability. Adept in stakeholder engagement and quality audits, leveraging strong analytical skills to enhance operational efficiency.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Operations Manager

Al Hind Packaging LLC SP
04.2023 - 10.2024

Team management, production supervision, data analysis, reports management, quality audit, stakeholder engagement, training facilitation.


Projects – Production automation

My brief tenure at this organization got me the opportunity to automate its manufacturing. Manual operation was causing wastage of 7-8% of the total raw material on monthly basis and the yield couldn’t break the trend for almost 2 years. Business case was developed justifying automation and a cost benefit analysis was carried out to get approval from the management. Upon selecting a suitable vendor, the project was kicked off and completed within 2 months. After a month’s testing it was handed fully over to the operations team. Yield increased and raw material wastage was brought down to less than 3%. As a result, the company could book more profit from the very first quarter after the final handover. My role involved working with automation engineers, imbibing the knowledge they imparted to the operations staff, bridging communication gap between the trainers and our team, removing all kinds of hurdles in the path of the team working on automation and keeping the stakeholders satisfied throughout the duration of the project.

New business to company:

With increasing business running costs and competition in market, diversification was what the situation mandated. I proposed entering trading market along with manufacturing. With revised branding, improved brand visibility, motivated sales personnel and suitable credit negotiations with suppliers the company entered a new parallel business. Because the market analysis was done diligently, staff was hired with right skills required for the job and a clear roadmap was prepared the venture proved to be a success as all the purchased stock in the first quarter itself was sold at 35% gross margin and all creditors were paid off within agreed upon timelines.

Consultant

Axa Xl
08.2012 - 02.2023

Data analyst - Data interpretation, processing and management for underwriting department.

Year 2015Senior Analyst - Data management, supervision and Quality audit.

Year 2018Associate Consultant - Supervision, quality audit, mentoring and training.

Year 2021Consultant - Stakeholder Communication, process improvement, reports management, projects.

Projects: Business transitions from onshore to India facility

The transitions included:

-Underwriting support in data analysis and processing from Singapore Office.

-Broker communication, Data Interpretation and data processing from Mexico Office.

-Broker Communication, Data Interpretation and Data Processing from Brazil Office.

AXA instilled a great deal of cultural sensitivity in my personality which would benefit me my whole life.

Technical Support Representative

Vcustomer
10.2008 - 08.2011

Interacting with the subscribers of our online backup software in The USA 8 hours a day for almost 3 years was a life changing experience. Placating & assisting customers over the phone, located thousands of miles away with a completely different culture was something that taught me the importance of being patient and embracing others’ perspectives.

Education

Bachelor of Arts - English Language And Literature

EIILM
Sikkim
01-2011

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service

Certification

Project Management Professional

Neuro Linguistic Programming Practitioner

Certified Public Speaker and Leader

Languages

English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)

Timeline

Operations Manager

Al Hind Packaging LLC SP
04.2023 - 10.2024

Consultant

Axa Xl
08.2012 - 02.2023

Technical Support Representative

Vcustomer
10.2008 - 08.2011

Bachelor of Arts - English Language And Literature

EIILM
ABHISHEK ATTRI , PMP