SWAPNA MADHURI CHINTALURI
Hyderabad
Summary
Insurance professional with 7+ years of experience in Property & Casualty underwriting, commercial insurance operations, and broking services. Proven expertise in risk assessment, policy negotiation, compliance audits, and end-to-end claims management. Managed underwriting portfolios across multiple client segments while balancing profitability, risk appetite, and client retention.
Overview
12
12
years of professional experience
Work History
Manager – Property & Engineering Underwriting
HDFC ERGO General Insurance Co. Ltd
12.2023 - Current
- Manage PE business for CBG clients with focus on retention and profitability
- Negotiate policy terms, pricing, and capacities with brokers
- Review complex risk submissions aligned with company risk appetite
- Compile compliance data, perform internal audits, and report findings
- End to end coordination with reinsurance team on inward and offload proposals
- Regional SPOC for UAT testing during system implementations
- Support testing process improvement initiatives and update the core team on status.
Deputy Manager – Property & Engineering Underwriting
SBI General Insurance Co. Ltd
09.2021 - 12.2023
- Underwrote Property & Casualty portfolios for SME and Agency channels
- Evaluated high-value corporate risks and multi-location properties
- Conducted detailed risk assessments and proposal analysis
- Ensured underwriting documentation met authority and audit standards
- Collaborated with claims and risk engineering teams for loss analysis
Assistant Manager – Reinsurance & Broking
K M Dastur Reinsurance Brokers Pvt. Ltd
05.2019 - 08.2021
- Analyzed and compiled data for client RFQs and placements
- Coordinated with insurers for underwriting and policy issuance
- Managed end-to-end claims processes
- Supported placement strategies to secure competitive coverage terms
- Conducted pre-renewal activities and quality checks on policy documents
- Handled various tender portfolios.
Senior Process Executive – US Mortgage Operations
Cognizant Technology Solutions
07.2015 - 05.2016
- Evaluated US mortgage loans for compliance and accuracy
- Identified process gaps and improvement opportunities
- Ensured service delivery met quality benchmarks
Support Executive – Insurance Operations
Tata AIG General Insurance Co. Ltd
12.2013 - 10.2014
- Scrutinized and processed insurance policies
- Responded to customer coverage and documentation queries
- Coordinated with banking teams for new account proposals
- Managed invoicing for new and renewal policies
Education
International PG Diploma - General Insurance
Institute of Insurance & Risk Management
hydera01.2019
MBA - HR & Marketing
Aurora PG College
01.2013
Bachelor of Commerce -
St. Francis Xavier’s Degree College
01.2011
Skills
- Property & Casualty Underwriting
- Commercial Lines Insurance
- Risk Assessment & Loss Analysis
- Policy Negotiation & Renewals
- Compliance & Internal Audits
- Broking Operations
- UAT / System Testing
Internship
Pragmatic Insurance Brokers & INTECH Surveyors, 10/01/18, 12/01/18, Assisted surveyors and risk assessment officers, understood the evaluation process of natural disastrous claims.
Timeline
Manager – Property & Engineering Underwriting
HDFC ERGO General Insurance Co. Ltd
12.2023 - Current
Deputy Manager – Property & Engineering Underwriting
SBI General Insurance Co. Ltd
09.2021 - 12.2023
Assistant Manager – Reinsurance & Broking
K M Dastur Reinsurance Brokers Pvt. Ltd
05.2019 - 08.2021
Senior Process Executive – US Mortgage Operations
Cognizant Technology Solutions
07.2015 - 05.2016
Support Executive – Insurance Operations
Tata AIG General Insurance Co. Ltd
12.2013 - 10.2014
International PG Diploma - General Insurance
Institute of Insurance & Risk Management
MBA - HR & Marketing
Aurora PG College
Bachelor of Commerce -
St. Francis Xavier’s Degree College