ABHISHEK GHOSH
Senior Program Manager
Hyderabad
Summary
- Over 18+ years of experience in the IT industry, with proficiency in building and mentoring cross-functional teams through collaboration, effective communication and adapting.
- Proficient at leading multiple Teams of size 40+ members across geographies for running successful development & Operational projects/Programs, Customer relationships and Delivery management.
- Well versed in Communication Management, Requirements Gathering, Project Effort Estimations, SDLC, and Business Process Improvement.
- Possess good interpersonal, communication with abilities in resource, budget & risk management.
- Handled key stakeholders from various backgrounds involved in every phase of project delivery.
- Identifying and implementing strategies for building team effectiveness by promoting a spirit of cooperation between team members.
- Planning targets with the teams for projects over 1 year in length, monitoring cost and managed project of budget 43 Million. Experienced Program Manager with over 12 years of experience in product industry. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
Work History
Senior Principal Program Manager
Oracle India Limited
Hyderabad
06.2021 - Current
- Managing medium to large size programs comprising of different products, and stakeholders through collaboration.
- Helped successfully secure program funding, headcount, and an executive level goal, and track and report progress to Senior Managers, technical & leadership
- Helped project managers to do agile project management, helped in creating dashboard by automating confluence with JIRA for continuous monitoring, inspections, saving hours of stakeholders and doing process improvement
- Involved in decision making, prioritizing features of products for different releases
- Involved in bringing out the MVP from customer requirements and then organizing them into releases
- Delivering projects in Agile Methodology, with quality, coordinating with Development and test team/managers
- Raising risks/issues, coming up with Go-To Green Plan, sharing high level reports with stakeholders with details on Risks/Issues, & GA dates
- Hands-on on Confluence, creating timelines, Risk assessment and Actions, release dashboard with up-to-date status and worked on JIRA for requirements details for each release.
Senior Delivery Project Manager
Microsoft Global Delivery
HYDERABAD
02.2018 - 06.2021
- Handled programs and projects for US, UK, MEA customers built with MS technologies like Azure, .Net Core, SQL, SQL server, O365 & D365
- Participated in team-building activities to enhance working relationships.
- Collaborated with team members to achieve target results.
- Saved $ 20K by implementing cost-saving initiatives that addressed long-standing problems.
- Involved in various forms of Release Execution (Major to minor), Delivery and Monitoring of the team's execution
- Helping teams to scale from Zero and create an environment to deliver highly scalable applications with Quality and customer satisfaction
- Collaborate with Business stakeholders as Program Manager/Scrum master for different teams with scrums/Kanban and scrum ceremonies
- Worked with Senior Leadership on strategic areas like PMO Office, Best practices collaboration, First Time Right Initiatives, Risk Assessment, Change Management, Stakeholder Relationship Management and Organization Maturity Models
- Involved for the successful planning, execution, monitoring, control and closure of a project
- Managing critical areas like Automation and Performance testing, Security testing (Threat modeling, Penetration testing, Security code review), and User Acceptance testing
- Delivering project releases to production with best quality (Zero bugs in production)
- Risk identification and Status reporting of the project to Leadership teams
Principal Program Manager
Oracle India Limited
Hyderabad
08.2015 - 01.2018
- Involvement in managing projects for 3 different communication products and corresponding releases ranging from Major, Minor, maintenance, patch set by agile project management
- Delivered projects in Cloud computing, requirement analysis, Agile Methodology, celebrating the different ceremonies of Agile
- Delivered projects with quality, coordinating with Development and test team/managers
- Raised risks/issues, shared weekly status reports with stakeholders with details on Risks/Issues
- Hands-on on Confluence, creating timelines, Risk assessment and Actions, release dashboard with up-to-date status and worked on JIRA for requirements details for each release
- Collaborate with business readiness stakeholders comprising of Product Marketing, Technical, Marketing, Sales, Pre-Sales, Compliance team, Alliances (SI Partners) and Consulting teams to facilitate Go-To Market strategy of new products & service pack launches.
- Identified system needs and designed processes to support business requirements.
- Collaborated with stakeholders to verify delivery of desired quality requirements to distributors.
Senior Project Manager
Polaris Consulting & Services Private Ltd
Hyderabad
03.2015 - 07.2015
- Involvement in managing different projects executed in Waterfall Methodology
- Project Execution and Monitoring were the key responsibilities
- Monitoring Quality related items for the projects.
- Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
Project Manager
Wipro Technologies, Capital One Bank
Plano
03.2009 - 02.2015
- Involvement in managing the project executing in Agile Methodology and Waterfall model
- Project Execution and Monitoring are the key responsibilities
- Working as creator of user stories for formation of backlog for different enhancements
- Leading a team to get the work done for the different enhancements of the application
- Involved for the successful planning, execution, monitoring, control and closure of a project
- Actively participated in the agile management (SCRUM) i.e
- Planning project backlogs, sprints and daily stand up meetings to analyze the time frame and report the status of the project.
- Met project deadlines without sacrificing build quality or workplace safety.
Software Developer till Team Lead
Wipro Technologies
Chennai
01.2004 - 02.2009
- Primary contributions were for designing modules for the application
- Involved to develop control library (Enhanced Microsoft standard control)
- Create class and Sequence diagrams based on use cases provided by business analyst
- Involved in design and developing core Framework using .Net for this application
- Involved in requirement gathering and framing the high-level design for the different modules
- Involved in Unit Testing and Integration Testing of different framework Modules
Education
BE - Information Technology
MCKV Institute of Engineering
Howrah, WB 06.1999 - 06.2003
PMP, Project Management Professional -
PMI
05.2014 - 05.2014
ACP, Agile Certified Practitioner -
PMI
06.2020 - 06.2020
CSM, Certified Scrum Master -
Scrum Alliance
10.2015 - 10.2015
ICP-ACC, Certified Agile Coach -
Scrum.Org
11.2021 - 11.2021
PSPO – I, Certified Product Owner -
Scrum.org
12.2021 - 12.2021
SPC, Certified in SaFe 5 Program Consultant -
Scaled Agile
AZ 900 – Microsoft Azure Fundamentals And AZ 203 – Developing Solutions For Microsoft -
Microsoft
06.2019 - 06.2019
Internship Under IIM Lucknow Prof Sameer Gupta - Data Science With R
IIM Lucknow
04.2001 -
Skills
Confluence, JIRA, Azure DevOps, Version One
Timeline
PSPO – I, Certified Product Owner -
Scrum.org
12.2021 - 12.2021
ICP-ACC, Certified Agile Coach -
Scrum.Org
11.2021 - 11.2021
Senior Principal Program Manager
Oracle India Limited
06.2021 - Current
ACP, Agile Certified Practitioner -
PMI
06.2020 - 06.2020
AZ 900 – Microsoft Azure Fundamentals And AZ 203 – Developing Solutions For Microsoft -
Microsoft
06.2019 - 06.2019
Senior Delivery Project Manager
Microsoft Global Delivery
02.2018 - 06.2021
CSM, Certified Scrum Master -
Scrum Alliance
10.2015 - 10.2015
Principal Program Manager
Oracle India Limited
08.2015 - 01.2018
Senior Project Manager
Polaris Consulting & Services Private Ltd
03.2015 - 07.2015
PMP, Project Management Professional -
PMI
05.2014 - 05.2014
Project Manager
Wipro Technologies, Capital One Bank
03.2009 - 02.2015
Software Developer till Team Lead
Wipro Technologies
01.2004 - 02.2009
Internship Under IIM Lucknow Prof Sameer Gupta - Data Science With R
IIM Lucknow
04.2001 -
BE - Information Technology
MCKV Institute of Engineering
06.1999 - 06.2003
SPC, Certified in SaFe 5 Program Consultant -
Scaled Agile
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