Abhishek Jha

• Introduced new methods, practices, and systems to reduce turnaround time.
• Set, enforced, and optimized internal policies to maintain responsiveness to demands.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Maintain en route & hub maintenance of vehicles less than 1 per km throughout financial year.
• Maintain tyre cost less than .50 per km throughout financial year.
• Developed and maintained relationships with external vendors and suppliers.
• Manage 40+ different vendors in order to take best services from them
• Ensure timely delivery of accidental vehicle with 100% success claim rate
• Delivered 250 vehicle on road within 20 days after procurement from OEM
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Analyzed and reported on key performance metrics to senior management.
• Trained and guided team members to maintain high productivity and performance metrics.
• Change & develop workshop setup in order to reduce cost with proper efficiency
• Responsible for managing all maintenance related activity of 450 plus commercial vehicle (Trucks ) with reduced overall cost
• Heading operations for Tech-Based Logistics and steering it to achieve growth of over 10x in 3 years
• Reduce overall vehicle running cost (Maintenance cost ) by 50 paisa per km .
• Manage & develop an sustainable infrastructure for smooth operations at bilaspur HUB & Support in tech development for maintenance module.

• Responsible for managing workshop operations to ensure vehicles are well maintained
• Conducted research to test and analyze feasibility, design, operation and performance of equipment, components, and systems.
• Prepared action plans for problematic processes and assets.
• Captured technical schematics for use in project planning and execution.
• Developed planning criteria for integrating and enabling new technologies.
• Trained and mentored competent and flexible workforce to meet project needs and promote positive work environment.
• Managing shift operations and analyses data for the overall workshop
• Ensure to complete SM within provided ETD in order to deliver good condition vehicle to our clients
• Responsible to ensure quality compliance of vehicle inspection, scheduled service & repairs that take place at Hub
• Responsible to deal with different third party vendors to get estimates for repair and ensure the work is done within the target turnaround time & cost
• Lead the maintenance activities of vehicles at the Hub and will be field operations intermediator between Head office and field Operations
• Responsible for driving vehicle modification activities
• Maintaining, tracking and placing order for Rivigo stock of vehicle float items
• Supervising and Technically assist to the Junior Staffs
• Ensure to do PI of vehicle before deliver it to clients
• Ensuring Every work should be done in very accurate safety procedure manners
• Responsible to attend Breakdown which is reported by the pilots with the local help or our technicians with in minimum TAT
• Responsible to generate Third Party Vendors and onboard them to the company in order to timelyand direct payment to our vendors
• Implementation of vehicle container modification as per client requirement for E.com and industrial clients
• Focus on achieving Zero Breakdown
• Control manpower as an owner.

• Looking after chattisgarh region and looking over tyre market of Raipur & Jagdalpur city., Inspection of tyres by taking decision whether it adjustable or rejected & feeding all data in SAP for maintaining service level.
• Got training of tyre analysis at SRD yard at maysore plant
• Conducting CIP activities.
• Handling all dealers and OEM customers like TML, Ashok Leland, Maruti etc.
• Providing training to drivers, Truck owners, AWMs, officials of OEM regarding tyre Care & Maintenance.
• Timely providing reports such as vehicle tracking report, load trend survey report, new product introduction report etc
• Failure analysis of tyre by visual inspection.
• Service report making like early failure report , inspection report etc
• Installed, configured and tested equipment on specialized platforms

• DTC Fleet Management Operation looking over fleet size of 110 buses at wazirpur location and 100 buses at Narayana location
• Created relationships with key decision-makers and served as external technical spokesperson.
• Ensure 95% availability of trouble free & safe buses as per given set standards.
• Assist/guide SP/dealer on service & parts operations.
• Communicating with DTC officials for solving various queries, related with day to day working.
• Ensuring timely morning and evening out shedding, preparing
• availability records of buses on daily and monthly basis, coordinating with DTC on signing of Availability & maintenance related check sheets on a daily basis.

• Reconciling data with DTC on Route Km, Penalties, and CNG usage.

• Ensuring prompt attending of breakdown buses, reducing MTBF & maintaining MTTR by reducing down time, maintaining records of break downs, driver complaints, and schedule Maintenance in SAP for analysis purpose.

• Attending timely Maintenance of buses as per schedule & standards with the help of SP team.

• Ensuring Statutory compliance like PUC, CNG & MVI of buses as per schedule.

• Ware house planning, timely ordering of parts to central ware house, Monthly audit of depot stocks with coordination of finance department, Tracking VOR, Accidental & AMC orders and ensuring timely delivery, Daily morning and evening out shed report showing the bus held up status on parts non availability.

• Training of service provider administration and parts team on SAP and ensuring technical training of SP technical team on monthly basis.

• Accounting of accidents, getting approval for repairs from DTC, Accidental Job card tracking, Invoice generation and making communication with DTC in case of any discrepancy.

• To maintain Presentability of buses and report to the aesthetic team about Presentability index monthly.

• Provided professional services and support in a dynamic work environment.
• Identified issues, analyzed information and provided solutions to problems.
• Gained strong leadership skills by managing projects from start to finish.
• Paid attention to detail while completing assignments.
• Demonstrated strong organizational and time management skills while managing multiple projects.