Abhishek Kumar Dwivedi

Managing 92 branches of 350 individuals having an asset size of 1800 Crores and NPA of 95 Crores covering an area of 5000 square kilometers in two districts.

Taking care of compliance of regulatory authorities along with coordination with revenue authorities of two districts and 12 tehsil.

Imparting skills of negotiations to team members and taking various workshop for knowledge upgradation.

Started with managing a team of 7 personnel and make it out to become a team of 30 individuals

• Increased branch revenue by implementing effective sales strategies and maintaining strong customer relationships.
• Mentored junior staff members, cultivating a culture of continuous learning and development.
• Developed strategic initiatives to increase loan portfolio growth and expand market reach.

• Oversaw daily operations to ensure optimal efficiency and productivity within the team.
• Developed and implemented best practices to enhance workflow and reduce operational bottlenecks.
• Led team meetings to align on goals, address challenges, and foster collaborative solutions.
• Mentored junior staff, providing guidance on processes and professional development opportunities.

• Worked in various job rolls and learned skills of Teller and customers service executive and delivered all services (cash/transfer/ locker/ DD and FDR issuance/ account maintenance/ inward- outward clearing MICR and CTS Both)
• As RO dealt with high networth individuals and government business establishments.
• Created wonderful rapport with clients and colleagues.