Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant
Abhishek Kumar Jain

Abhishek Kumar Jain

Regional Key Account Manager
New Delhi

Summary

Regional Key Account Manager with experience handling a 15-member team and managing relationships with top clients. Focused on delivering customized solutions, identifying growth opportunities, and ensuring high service quality. Strong in cross-functional collaboration, client communication, and long-term account success.

Overview

6
6
years of professional experience

Work History

Regional Key Account Manager

Petpooja
04.2025 - Current

Dynamic and results-driven Regional Key Account Manager with a proven track record of leading a 15-member team in managing and nurturing strategic client relationships. Skilled in collaborating with prominent brands to understand their business needs, deliver tailored solutions, and drive long-term growth. Adept at identifying expansion opportunities, coordinating with cross-functional teams, and ensuring consistent delivery of high-quality products and services. Seeking to leverage my leadership, client management, and strategic planning skills to contribute to a growth-focused organization.

Key Accounts Executive

Petpooja
02.2023 - 03.2025

As a Key Account Executive, my role is to assist our Customers in managing and growing our most important client relationships. With 5 years of experience in customer service and support, I have developed a deep understanding of the importance of providing exceptional service to our clients and helping them to achieve their goals.

Team Lead:Merchant Trainer & Technical Support

Petpooja
09.2021 - 02.2023

Experienced and proactive Team Lead in Merchant Training & Technical Support, managing an 8-member team to deliver timely onsite and online training and support. Proven ability to lead, guide, and motivate team members while ensuring high customer satisfaction and strong client relationships. Skilled in tracking performance data, maintaining detailed reports, and ensuring all training sessions are executed efficiently and on schedule. Seeking to contribute my leadership and operational expertise to a growth-oriented organization.

Merchant Trainer & Technical Support

Petpooja
07.2019 - 08.2021

Dedicated Merchant Trainer & Technical Support professional with hands-on experience in delivering onsite and online training and support across a range of services. Committed to ensuring smooth onboarding, resolving technical issues efficiently, and building strong, long-term customer relationships. Seeking to contribute my training expertise and customer-first approach to a dynamic and growth-focused organization.

Education

Bachelor of Technology - Computer Science

United College of Engineering & Research
Prayagraj, India
04.2001 -

Skills

Team Leadership & Management – Leading and mentoring teams (8–15 members) to meet training and support goals effectively

Timeline

Regional Key Account Manager

Petpooja
04.2025 - Current

Key Accounts Executive

Petpooja
02.2023 - 03.2025

Team Lead:Merchant Trainer & Technical Support

Petpooja
09.2021 - 02.2023

Merchant Trainer & Technical Support

Petpooja
07.2019 - 08.2021

Bachelor of Technology - Computer Science

United College of Engineering & Research
04.2001 -
Abhishek Kumar JainRegional Key Account Manager