Summary
Skills
Work History
Education
Overview
Generic
ABHISHEK KUMAR MISHRA

ABHISHEK KUMAR MISHRA

Mortgage
Lucknow

Summary

To have a long career in Mortgage Sector by gaining further skills and attaining the goal of the organization aiming at mutual growth, I have quality of Smart working & Positive Attitude. Strong communication skills, collaboration & team building skills. Well knowledge of various Mortgage software like synergy, LOS, kastle and Salesforce, APS .Quick learning skill about the policy and procedure Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated loan services expertise, including competitive offerings, pricing and market positioning. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills

    Customer portfolio management

Service support

Sales and business development

Work History

Territory Business Manager

ICICI HOME FINANCE LTD
Lucknow
06.2022 - Current
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Overall responsibility of business, credit culture and collection.
  • meeting with channel partner and achieve the organisation goals
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Evaluated performance against goals and implemented appropriate development plans.
  • Recruited and hired top-level talent to add value and expertise to sales department.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Made decisions and recommendations about extending lines of credit.
  • Conducted financial review of customer lines of credit by assessing company financials and initiating credit application reviews.
  • Participated in loan committee meetings to provide input on lending processes.
  • Assessed credit risk and analyzed financial statements.

Sales Manager (Branch Captain)

Hero Housing Finance LTD
09.2021 - 05.2022
  • Home loan and Lap vertical )
  • Nature of job:
  • Handling DST team to source home loan and Lap business for achieving given sales targets
  • Ensuring the achievement of given business target
  • Regular meetings our associates and make a good relationship with us
  • Keeping track of file from Sourcing till Disbursement
  • Managing customer satisfaction and feedback process to team members
  • Ensuring the achievement of given business target
  • Handling all administrative work of branch
  • Ensure branch achieved respective target as well as maintain required ROI

Deputy Manager

Utkarsh Small Finance Bank LTD
04.2021 - 08.2021
  • Handling DST & DSA to source Lap business (MSME) for achieving given sales targets
  • DSA empanelment and activate old empanelment DSA for Lap business
  • Regular meetings DSA and make a good relationship with them
  • Trained DST team about policy and procedure
  • Keeping track of file from Sourcing till Disbursement
  • Managing customer satisfaction and feedback process to team members
  • Ensuring the achievement of given business target.

Branch Sales Manager

Dewan Housing Finance Corporation Limited
07.2017 - 07.2019
  • Resolved customer complaints to maintain high level of satisfaction.
  • Managed branch sales, customer service, finances and recordkeeping.
  • Worked directly with customers and associates to handle internal and external complaints and objections.
  • Set pricing strategy and discount rates.

Area Sales Manager

PNB HOUSING FINANCE LTD
08.2019 - 03.2021
  • Home loan and Lap Division) Channels: DSA Channel Handling Nature of job:
  • Handling DSA and builders to source Home Loans and lap business for achieving given sales targets.
  • Collaborated with clients and distributors to create and promote new products.

Relationship Manager

DHFL Sales and Services Limited
02.2014 - 06.2017
  • Monitored, followed-up and escalated cases to meet customer response commitments.
  • Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
  • Analyzed customer data to identify areas of improvement and maximize customer satisfaction.

Sales officer

Shriram Housing Finance Ltd
05.2013 - 12.2013
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.

loan counselor

SMC Global securities Ltd
10.2012 - 05.2013
  • Examined customer loan applications for loan approvals and denials.
  • Developed and maintained relationships with customers, lenders and other third parties.

Education

MBA - Marketing & Finance

S.R.M. Business School, G.B.T.U

B.com - undefined

Purvanchal University

Overview

12
12
years of professional experience
ABHISHEK KUMAR MISHRAMortgage