Summary
Skills
Work History
Education
Overview
Generic
ABHISHEK KUMAR MISHRA

ABHISHEK KUMAR MISHRA

Mortgage
Lucknow

Summary

To have a long career in Mortgage Sector by gaining further skills and attaining the goal of the organization aiming at mutual growth, I have quality of Smart working & Positive Attitude. Strong communication skills, collaboration & team building skills. Well knowledge of various Mortgage software like synergy, LOS, kastle and Salesforce, APS .Quick learning skill about the policy and procedure Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated loan services expertise, including competitive offerings, pricing and market positioning. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills

    Customer portfolio management

undefined

Work History

Territory Business Manager

ICICI HOME FINANCE LTD
Lucknow
06.2022 - Current
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Overall responsibility of business, credit culture and collection.
  • meeting with channel partner and achieve the organisation goals
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Evaluated performance against goals and implemented appropriate development plans.
  • Recruited and hired top-level talent to add value and expertise to sales department.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Made decisions and recommendations about extending lines of credit.
  • Conducted financial review of customer lines of credit by assessing company financials and initiating credit application reviews.
  • Participated in loan committee meetings to provide input on lending processes.
  • Assessed credit risk and analyzed financial statements.

Sales Manager (Branch Captain)

Hero Housing Finance LTD
09.2021 - 05.2022
  • Home loan and Lap vertical )
  • Nature of job:
  • Handling DST team to source home loan and Lap business for achieving given sales targets
  • Ensuring the achievement of given business target
  • Regular meetings our associates and make a good relationship with us
  • Keeping track of file from Sourcing till Disbursement
  • Managing customer satisfaction and feedback process to team members
  • Ensuring the achievement of given business target
  • Handling all administrative work of branch
  • Ensure branch achieved respective target as well as maintain required ROI

Deputy Manager

Utkarsh Small Finance Bank LTD
04.2021 - 08.2021
  • Handling DST & DSA to source Lap business (MSME) for achieving given sales targets
  • DSA empanelment and activate old empanelment DSA for Lap business
  • Regular meetings DSA and make a good relationship with them
  • Trained DST team about policy and procedure
  • Keeping track of file from Sourcing till Disbursement
  • Managing customer satisfaction and feedback process to team members
  • Ensuring the achievement of given business target.

Branch Sales Manager

Dewan Housing Finance Corporation Limited
07.2017 - 07.2019
  • Resolved customer complaints to maintain high level of satisfaction.
  • Managed branch sales, customer service, finances and recordkeeping.
  • Worked directly with customers and associates to handle internal and external complaints and objections.
  • Set pricing strategy and discount rates.

Area Sales Manager

PNB HOUSING FINANCE LTD
08.2019 - 03.2021
  • Home loan and Lap Division) Channels: DSA Channel Handling Nature of job:
  • Handling DSA and builders to source Home Loans and lap business for achieving given sales targets.
  • Collaborated with clients and distributors to create and promote new products.

Relationship Manager

DHFL Sales and Services Limited
02.2014 - 06.2017
  • Monitored, followed-up and escalated cases to meet customer response commitments.
  • Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
  • Analyzed customer data to identify areas of improvement and maximize customer satisfaction.

Sales officer

Shriram Housing Finance Ltd
05.2013 - 12.2013
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.

loan counselor

SMC Global securities Ltd
10.2012 - 05.2013
  • Examined customer loan applications for loan approvals and denials.
  • Developed and maintained relationships with customers, lenders and other third parties.

Education

MBA - Marketing & Finance

S.R.M. Business School, G.B.T.U

B.com - undefined

Purvanchal University

Overview

12
12
years of professional experience
ABHISHEK KUMAR MISHRAMortgage