Abhishek Patel
Project Management
Gwalior,MP
Summary
Experienced Fiber Project Management with a strong background in planning, deploying, and managing optical fiber networks for telecom and broadband projects. Proven expertise in FTTH, FTTx, GPON technologies, project lifecycle management, vendor coordination, and quality assurance. Skilled in leading cross-functional teams, optimizing processes, and delivering projects within scope, time, and budget. Adept at risk management, stakeholder communication, and implementing best practices to ensure high service availability and performance. Adept at driving continuous improvement initiatives, coordinating cross-functional teams, and developing strategic roadmaps to align with business objectives. Proven leadership skills and a passion for fostering innovation in dynamic environments.
Overview
11
11
years of professional experience
Work History
Quality Assurance Manager
Movate Technologies Private Limited
09.2024 - 07.2026
- Oversee the management of high-priority incidents and problems, ensuring minimal service disruption and prompt resolution of escalated issues.
- Drive continuous improvement initiatives within the team to reduce incident response times and improve first-time resolution (FTR) rates.
- Lead post-incident reviews and root cause analysis (RCA) for major incidents, developing action plans to prevent recurrence.
- Develop and maintain operational dashboards and reports to track key performance metrics (KPIs) and service levels.
- Collaborate with cross-functional teams (development, R&D, product management) to enhance customer satisfaction and implement product enhancements.
- Manage the escalations from L1/L2 support teams, ensuring timely and effective resolution of complex technical challenges.
- Work closely with vendors and partners to troubleshoot and resolve issues impacting service performance.
- Mentor and train junior staff, ensuring alignment with company best practices and technical standards.
- Conducted root cause analysis on reported defects, implementing corrective actions to prevent future occurrences.
- Performed thorough audits of internal processes, identifying opportunities for improvement and implementing necessary changes.
- Streamlined documentation efforts by creating standardized templates for test cases and defect reporting.
- Participated in available trainings to improve software knowledge.
- Trained and guided onsite and offshore team members in quality assurance standards, policies and procedures.
- Trained and mentored junior engineers, providing guidance and direction.
- Designed and implemented quality control processes to facilitate customer satisfaction.
- Led cross-functional teams in identifying and resolving complex product issues, resulting in improved customer satisfaction.
- Developed comprehensive test plans and strategies to ensure products met or exceeded industry standards.
- Enhanced product quality by implementing rigorous testing processes and procedures.
- Implemented automated testing solutions where applicable, reducing manual effort and increasing testing efficiency.
Project Manager
Eureka Electrosoft Solutions Limited
01.2022 - 08.2024
- Manage complex projects in the telecommunications domain, including network rollout, 5G deployments, and software upgrades for enterprise clients.
- Lead cross-functional teams of engineers, vendors, and client representatives, ensuring seamless communication and collaboration throughout project lifecycles.
- Oversee the planning, scheduling, and execution of all phases of the project, from initiation through to delivery and post-launch support.
- Define project scope, deliverables, milestones, and success criteria, ensuring alignment with client and business objectives.
- Implement and manage risk management strategies, proactively identifying potential project risks and developing mitigation plans.
- Work closely with clients and internal teams to establish and manage project budgets, ensuring effective resource allocation and cost control.
- Provide regular project updates to senior management and stakeholders, adjusting timelines and resources as necessary to meet project goals.
- Coordinated and facilitated the successful execution of projects, ensuring alignment with organizational goals
- Collaborated with CFO managers to develop comprehensive project plans, including timeline, resource allocations, and budgets
- Monitored project progress, identifying potential risks, and implementing mitigation strategies
- Facilitated communication between cross-functional teams, ensuring all stakeholders were informed of project status and milestones
- Conducted regular project meetings to review progress, address challenges, and ensure project objectives were met
- Assisted in the development and implementation of process improvements to enhance project coordination and efficiency
- Prepared and presented project status reports to senior management, highlighting key achievements and challenges
- Utilized expertise in project management tools, metrics and schedules to address deficiencies and maintain compliance
- Facilitated cross-functional reviews to address root cause analysis and potential resolutions
- Traveled to customer and supplier locations to address challenges and discuss project updates
Senior Project Coordinator
Eureka Electrosoft Solutions Limited
01.2021 - 01.2022
- Coordinated and facilitated the successful execution of projects, ensuring alignment with organizational goals
- Collaborated with project managers to develop comprehensive project plans, including timelines, resource allocations, and budgets
- Monitored project progress, identifying potential risks, and implementing mitigation strategies
- Facilitated communication between cross-functional teams, ensuring all stakeholders were informed of project status and milestones
- Conducted regular project meetings to review progress, address challenges, and ensure project objectives were met
- Assisted in the development and implementation of process improvements to enhance project coordination and efficiency
- Followed up on change orders to ongoing projects, confirming necessary alternation completions occurred on time.
- Coordinated with finance department to deliver timely billing for milestone events during project development.
- Analyzed project costs to confirm positive return on investment (ROI) for new proposals.
- Administered project management meetings to align support staff priorities with management goals.
- Retrieved material and services quotes from vendors for ongoing and proposed projects.
- Developed customized reporting templates for internal and client-facing communications, streamlining data presentation while maintaining accuracy and relevance.
- Checked compliance with Service Level Agreements (SLAs) across entire project.
- Handled risk management and change management duties on projects with active liability concerns.
- Led weekly status meetings to review progress, address challenges, and keep team members informed of updates or changes in direction.
- Coordinated with stakeholders to gather requirements and set expectations, ensuring alignment with overall business goals.
- Collaborated with other departments within the organization for seamless integration on cross-functional projects, ensuring clear understanding of responsibilities and expectations.
- Organized meetings and gathered support materials.
Project Coordinator
Vertiv Energy Pvt Ltd
01.2018 - 01.2020
- Assisted in the planning and execution of telecom projects, ensuring alignment with project scope, goals, and timelines
- Collaborated with project managers to develop comprehensive project plans, including task assignments and resource allocations
- Coordinated project-related activities, such as procurement processes, equipment installations, and vendor communication
- Monitored project progress, identified potential risks, and assisted in the implementation of mitigation strategies
- Prepared and maintained project documentation, including status reports, meeting minutes, and action item lists
- Worked closely with technical teams to facilitate the implementation of telecom solutions
- Conducted regular project meetings to review progress, discuss challenges, and ensure alignment with project objectives
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Decreased project completion times by efficiently prioritizing tasks and delegating responsibilities to team members.
- Identified potential risks and developed mitigation strategies to minimize disruptions to project timelines.
- Negotiated contracts with vendors and suppliers, securing favorable terms for cost-effective procurement of resources needed for each project''s success.
Engineer
Aerial Telecom Solution
01.2016 - 01.2018
- Implementation and design of Radio access network sites, including site selection, capacity planning, and frequency allocation
- Conducted RF surveys and analysis to optimize network performance and coverage
- Implemented and configured base station equipment, antennas, and other RAN components
- Collaborated with cross-functional teams to troubleshoot and resolve RAN-related issues promptly
- Conducted regular audits to assess RAN security and implemented measures to enhance data protection
- Provided technical support and training to junior engineers and field technicians
- Worked closely with vendors to evaluate and implement new technologies, improving overall RAN functionality
Education
Bachelor of Science - Electrical, Electronics And Communications Engineering
Gwalior Institute of Information Technology
Gwalior, India05-2016
Skills
- Optical Fiber Network Design & Implementation
- FTTH / FTTx / GPON Deployment
- Project Planning & Scheduling
- Budgeting & Cost Control
- Vendor & Stakeholder Management
- Risk Assessment & Quality Assurance
- Team Leadership & Training
- Tools: AutoCAD, GIS, MS Project
- Networking: 5G, LTE, MPLS, IP Networks
- Data Analysis & Reporting (Excel, Power BI, Tableau)
- Service Level Management (SLA)
- Technical Support & Troubleshooting
- Continuous Improvement (CI/ITIL)
- Network Operations & Optimization
- Cross-Functional Collaboration
- Budgeting and Financial Management
- Problem Solving
- Procurement Best Practices
- Vendor Management
- Networking: 5G, LTE, MPLS, IP Networks
- Operating Systems: Windows, Linux, Unix
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
Languages
English
References
- Reference Name, +254713549711, robert@eespl.com
- Reference Name, +254717130631, denis@eespl.com
Personal Information
- Passport Number: V5331495
- Father's Name: Sanjay Kumar Patel
- Mother's Name: Sadhna Patel
- Date of Birth: 05/28/95
- Marital Status: Single
Timeline
Quality Assurance Manager
Movate Technologies Private Limited
09.2024 - 07.2026
Project Manager
Eureka Electrosoft Solutions Limited
01.2022 - 08.2024
Senior Project Coordinator
Eureka Electrosoft Solutions Limited
01.2021 - 01.2022
Project Coordinator
Vertiv Energy Pvt Ltd
01.2018 - 01.2020
Engineer
Aerial Telecom Solution
01.2016 - 01.2018
Bachelor of Science - Electrical, Electronics And Communications Engineering
Gwalior Institute of Information Technology