Abhishek Satpati
Bengaluru
Summary
Product Lead recognized for driving productivity and efficiency in task execution. Expertise in product lifecycle management, market analysis, and leading cross-functional teams. Proven ability in communication, problem-solving, and strategic planning, facilitating effective product development and successful market launches.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Product Lead
Saison Omni Private Limited
Bengaluru
09.2025 - Current
- Led platform development for loan origination and management systems tailored to NBFCs and banks.
- Completed core features enabling 40,000 Cr. loan books for gold, home, and education loans.
- Conceptualized underwriting trust layers reducing turnaround time from 40 minutes to eight minutes.
- Built AI enhancements cutting migration and go-live timelines from two months to three weeks.
Vice President - Strategy& Products
Kinara Capital
Bengaluru
08.2024 - 02.2025
- Orchestrating the end-to-end product management function, driving strategic prioritization, BRD reviews, and full lifecycle execution to propel business growth and ensure project objectives are met.
- Directing and mentoring a high-impact team of 14 professionals, fostering innovation & aligning product strategy with objectives, and providing guidance and support to team members.
- Spearheaded the stabilization of the newly launched Loan Management System (LMS) within 51 days, mitigating critical system failures, resolving user issues, and reducing bugs, ensuring compliance with all regulatory requirements.
- Enabled a clean external audit for Q3 FY25 financial statements, reinforcing regulatory compliance and financial transparency, and conducting regular project status meetings with senior management.
- Engineering an alternative credit underwriting model leveraging web scraping and machine learning, slashing NPAs by 2.5% and collaborating with cross-functional teams for successful implementation.
- Automating key customer service operations, compressing TAT from 3 days to just 30 minutes through AI-driven workflows.
- Optimizing analytics infrastructure, reducing Mean Time to Detect (MTTD) and Mean Time to Resolve (MTTR) by 60%, boosting operational efficiency.
- Instituting an API switchover/switchback framework, unlocking projected cost savings of INR 1.4 Cr over 5 years.
- Forging and scaling high-impact digital partnerships, driving AUM expansion by INR 600 Cr by FY26 (30% YoY growth).
- Pioneering a modular, 'Lego-style' UI framework, enabling seamless partner integrations & catalysing an AUM pipeline expansion of INR 60 Cr, monitoring progress to ensure project objectives are met.
- Implementing A/B architecture, optimizing loan journeys, enhancing conversion rates, and reducing drop-offs, with a focus on project plans and timelines.
- Integrating industry-leading fintech solutions, including eKYC, Account Aggregator, eNACH, UPI OTM, and Recurring Mandates, streamlining digital lending operations and ensuring compliance with internal policies.
- Designing and deploying LaaS APIs for Asset Purchase Loans & Loans Against Property, unlocking scalable revenue streams and identifying and mitigating project risks.
- Architecting a robust API abstraction and orchestration layer, paired with a data warehouse, enabling seamless interoperability with ONDC, OCEN, and other open-market platforms, fostering a culture of continuous learning and development.
Group Product Manager - Consumer Products
Paytm
Bengaluru
05.2023 - 08.2024
- Spearheaded the design and launch of key fintech innovations, including Lite X, Single Block Multiple Debit, and Wallet Inter-Operability, enhancing platform functionality.
- Drove a 5.79% increase in user engagement and a 7.92% boost in adoption by introducing user-centric features that streamlined digital transactions.
- Conceptualized and executed a strategic solution that ensured Paytm QRs and UPI services remained operational beyond February 15, 2024, despite RBI-imposed restrictions, safeguarding millions of transactions.
- Implemented real-time refunds for UPI, IMPS, and Debit Card transactions, reducing processing timelines from 5-7 days to 1 day.
- Overhauled reconciliation processes, eliminating ₹43 lakh in losses and reducing chargeback resolution time from 120 days to < 30 days.
- Improved system success rates by 21% and drove a 4% revenue increase through automation tools and enhanced reporting mechanisms.
- Led the migration of SFMS to ISO200022, boosting transaction throughput by 20% and reducing merchant payout processing time by 12%.
- Strengthened fraud detection & regulatory compliance, ensuring adherence to standards.
- Implemented an automated chargeback resolution system for IMPS payments, reducing turnaround time from 3 days to 1 day.
- Addressed critical UPI transaction issues, preventing reversals and improving satisfaction.
- Managed a team of 15 professionals across QA, CST Engineering, and Operations.
- Collaborated with internal teams and key external partners, including Amazon, Flipkart, and Swiggy, to drive product innovations.
Senior Product Manager
Publicis Sapient
Bengaluru
04.2022 - 04.2023
- Spearheaded the end-to-end development of a real-time payments solution for ~5.5L daily users, managing the entire product lifecycle from ideation through execution.
- Defined and prioritized product roadmap, aligning strategic objectives with quarterly execution, ensuring timely delivery of key features.
- Delivered impactful product demos and presentations to senior leadership, securing buy-in and guiding product direction.
Business Unit Head -Transaction Banking
ICICI Bank
Hyderabad
10.2019 - 03.2021
- Managed the full product lifecycle for 17 key payment systems (Domestic Payments NEFT, RTGS, IMPS, NACH, UPI & Cross Border - SWIFT), ensuring seamless operations, from roadmap creation to deployment and audits.
- Led the implementation of AI-driven failover automation for 7 critical products, cutting switchover time from 120 minutes to <30 minutes, significantly reducing downtime and operational risks.
- Spearheaded the migration of SFMS-NEFT & RTGS to ICICI Bank's private x86 cloud, resulting in INR 1.2 Cr in cost savings and introducing auto-scaling capabilities for improved system performance.
- Orchestrated the 24x7 Go-to-Market launch for RTGS & NEFT, working with 250 internal users and over 1L external customers, ensuring smooth adoption and continued service availability.
- Managed a high-performing team of 25, achieving 99.9% system uptime, streamlining operations, and reducing manual service requests by 23%.
- Implemented AppDynamics and VuNet Smart Alerts, enhancing transaction processing time by ~10% and improving operational efficiency.
Product Manager - Government Banking Group
ICICI Bank
Mumbai
10.2015 - 09.2019
- Completed ICICI Bank Business Leadership Program (2013-2015). Led product strategy, roadmap, and go-to-market for Government Banking Group, servicing 10,000+ users.
- Drove 60x revenue growth by expanding GIB Payments from 2 to 17 states and adding 20+ state governments, impacting INR 15 Cr daily transaction volume across collections and payments.
- Led the launch of iDigiPay, facilitating INR 1 Cr in paperless transactions annually & generating NII of INR 18 Cr.
- Refined state-wise tax products under GIB Collections, saving INR 1.1 Cr yearly in infrastructure & resources.
- Enhanced development efficiency by 30% through streamlined BRDs, reducing development time from 6 weeks to 3.5 weeks, achieving a 98.75% success rate on go-live.
- Spearheaded the launch of a mobile app for checkers, reducing transaction approval time from 4 days to 1 day and increasing the user base by 100+ users.
- Proposed and implemented a change of vendor that resulted in 98% reduction in defects, improving platform quality.
Product Engineer - International Sales & Marketing
Crompton Greaves Limited
Mumbai
06.2009 - 09.2013
- Secured robust order backlog exceeding INR 500-520 Cr annually for utility & EPC projects in Latin America & Africa.
- Achieved breakthrough Market Penetration by securing CG's first-time orders worth INR 12 Cr from Ghana & Peru.
- Achieved highest per-person invoicing milestone of INR 500 Cr annually (2010-2012), demonstrating top-tier operational excellence.
- Orchestrated seamless end-to-end deliveries of HV Transformers & Switchgear by fostering collaboration across design, supply-chain, planning, and manufacturing departments.
Education
Master of Business Administration - General Management
Indian Institute of Management
Lucknow, IndiaBachelor of Technology - Electrical Engineering
National Institute of Technology
Durgapur, IndiaSkills
- Project Delivery
- Learning and Development
- Project Plans
- Product Strategy & Management
- A/B Experimentation
- Product Led Growth
- Portfolio Management & Innovation
- Team Leadership & Cross-functional Collaboration
- Strategic Alignment & Executive Collaboration
- Stakeholder Engagement & Relationship Management
- Revenue Optimization & Digital Expansion
- Domestic & Cross Border Payments
- Digital Banking
- Secured & Unsecured Lending
- B2B & B2C SaaS
- APIs as a service
- Process Optimization
Websites
Certification
Certified Scrum Product Owner (CSPO), Scrum.org
Awards
- Youngest Business Unit Head in TBG, 10/01/19, Achieved promotion to the position of Business Unit Head in 2019 for leadership excellence.
- SKOCH Award, 03/01/18, Honoured with the SKOCH Award in 2018 for outstanding contributions to the development and success of iDigiPay.
- Opera Award, 04/01/17, Awarded the Opera Award in 2017 for achievements in NextGen Platform Development, showcasing innovation.
Core Competencies
Project Delivery, Learning and Development, Project Plans, Product Strategy & Management, A/B Experimentation, Product Led Growth, Portfolio Management & Innovation, Team Leadership & Cross-functional Collaboration, Strategic Alignment & Executive Collaboration, Stakeholder Engagement & Relationship Management, Revenue Optimization & Digital Expansion, Domestic & Cross Border Payments, Digital Banking, Secured & Unsecured Lending, B2B & B2C SaaS, APIs as a service, Process Optimization
Timeline
Product Lead
Saison Omni Private Limited
09.2025 - Current
Vice President - Strategy& Products
Kinara Capital
08.2024 - 02.2025
Group Product Manager - Consumer Products
Paytm
05.2023 - 08.2024
Senior Product Manager
Publicis Sapient
04.2022 - 04.2023
Business Unit Head -Transaction Banking
ICICI Bank
10.2019 - 03.2021
Product Manager - Government Banking Group
ICICI Bank
10.2015 - 09.2019
Product Engineer - International Sales & Marketing
Crompton Greaves Limited
06.2009 - 09.2013
Master of Business Administration - General Management
Indian Institute of Management
Bachelor of Technology - Electrical Engineering
National Institute of Technology