Abhishek Kumar Srivastava
Gurgaon
Summary
Dynamic operations manager and former Chief Sales Executive at Asian Paints Ltd, adept at driving revenue growth through innovative marketing strategies and exceptional team leadership. Proficient in SEO and e-commerce marketing, I excel in optimizing workflows and enhancing customer satisfaction, consistently achieving targets while fostering strong client relationships.
Overview
12
12
years of professional experience
Work History
Owner & Operations Manager
Cloud Kitchen
Delhi
01.2018 - Current
- Founded and scaled a cloud kitchen business, expanding from launch to two operational outlets.
- Managed day-to-day kitchen operations, including food production, vendor management, and inventory control.
- Supervised, recruited, and trained kitchen and delivery staff, building an efficient team for seamless operations.
- Implemented cost-saving processes, digital ordering systems, and real-time order management with delivery partners.
- Designed and executed marketing campaigns and promotions, leading to consistent revenue growth.
- Maintained strict compliance with health and food safety standards.
- Analyzed business data and optimized workflows to deliver high levels of customer satisfaction and profitability.
Chief Sales Executive
Asian Paints Ltd
02.2015 - 08.2017
- Assisting dealers in achieving overall sales target through regular discussions and training support such as in-shop selling, shop meets etc.
- Solving dealer queries and issues and providing all relevant information to dealer network such as on schemes, influencer activity, dealer accounts etc. for proper business conduct.
- Ensuring availability of material, services and promotional tools to the dealer through co-ordination with other stakeholders.
- Exploring and opening new dealer counters to expand the overall sustainable sale potential in the territorial market.
- Being informed of and analyzing the initiatives and schemes run by our competitors for various stakeholders like dealers, contractors etc.
- Ensuring overall customer satisfaction through interaction with consumers to understand gaps in service and resolve issues & complaints if any, within benchmark timelines.
- Ensuring market presence and making site visits as and when required.
- Maintaining and updating the contractor database in each geography through proper documentation and statutory compliance.
- Identifying training needs for the contractors and organizing their training.
- Analysing data and keeping track of key parameters to enhance effectiveness.
- Generating reports such as Daily visit reports, Project Site Report, Retail Audit of competitors and other relevant competition info.
- Co-ordinating with other verticals of Asian Paints for lead sharing, any site specific support or any other issues.
- Home Improvement
Sales Executive
Yakult Danone India Pvt. Ltd.
10.2013 - 02.2015
- To develop business/ sales in an assigned geographical area through direct and retail sales.
- Recruit and train a Yakult lady.
- Meeting retailers.
- To make healthy Relationship with Clients.
- Maintaining Customer Data.
- Organize and hold sales promotion activities as and when required.
- Organizing Sampling activity at schools, colleges and factories etc.
- Organizing Factory Visit of regular Customers.
- Handling Centre Operations independently.
- Monitoring and Preparing DSR, Stock Control Sheet, RECO and Data Upload file etc.
- Prepare plan to generate and Implement new strategies to achieve team target.
- Ensure proper use of POP material and stock handling at retail stores by visiting shops regularly.
- Conducting Weekly Meeting to plan and Update information as required with my team.
- Focus on Sales target Achievement.
- Japanese Fmcg
Education
MBA - International Business & Marketing
Bharti Vidyapeeth
New Delhi01.2011
BBA - General
Institute of Management & Research
01.2009
12th - Commerce
UP Board
01.2006
10th -
UP Board
01.2004
Skills
- Search Engine Optimization (SEO)
- Social Media Marketing (SMO)
- E-Commerce Marketing
- E-mail Marketing
- Google Ad words
- Affiliate Marketing
Pan
DCGPS0281A
Languages
- Hindi
- English
Extracurricular Activities
Participated in various Role play at school and college Level. Organized various events at college level. Captain of Kho-kho team at GIC, Deoria.
Projects
Comparative Analysis of Auto Component Industry in India, A study of the products related to Auto Component Industry in India. Business Plan for opening a Franchise of 'Store99', Analyzing the business opportunities in the above field. Business Plan – 'The Career Street-Career Counseling Services', A one stop solution for students looking for a right direction in their career.
Positions Of Responsibility
- Elected Industrial visit Coordinator in MBA.
- Core committee team for the event 'Paristhiti'.
- Organised Foreign Language Mela 'Schone Mour' in college.
Personal Information
- Age: 35
- Passport Number: N3357918
- Father's Name: Mr. Manoj Kumar Srivastava
- Date of Birth: 08/20/90
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Timeline
Owner & Operations Manager
Cloud Kitchen
01.2018 - Current
Chief Sales Executive
Asian Paints Ltd
02.2015 - 08.2017
Sales Executive
Yakult Danone India Pvt. Ltd.
10.2013 - 02.2015
MBA - International Business & Marketing
Bharti Vidyapeeth
BBA - General
Institute of Management & Research
12th - Commerce
UP Board
10th -
UP Board