Abhishek Tripathi

Through this company, I performed the role of the contact person for Azure and Network System Administration.

Responsibilities:

• Responsible for installation and configuration of Azure services
• Translate business requirements to technical
• Assist with all stages of the test, development and maintenance
• Manage Azure subscriptions
• Manage resource groups
• Manage role-based access control
• Implement and manage storage
• Import and export data to Azure
• Implement Azure backup
• Deploy and manage virtual machines (Create and configure VMs for Windows and Linux)
• Manage VM's backups
• Configure and manage virtual networks
• Monitor and troubleshoot
• Create and configure a Network Security Group
• Implement Azure load balancer
• Integrate on-premises network with Azure virtual network
• Integrating Azure AD Conditional Access to ensure secure authentication and access control.

• Overseeing the life cycle of mobile devices through the effective utilization of MicrosoftIntune for iOS, Android, and Windows endpoints.
• Implementing compliance policies, configuration profiles, and application protectionprotocols.Facilitating remote wipe, device encryption, and endpoint analytics for proactiveremediation.
• Collaborating with security and infrastructure teams to align MDM strategies withenterprise standards.
• Developed training materials, including quick-start guides, presentations, and interactivedemonstrations to enhance knowledge retention.
• Conducted hands-on workshops on Microsoft Intune, VPN configuration, and mobiledevice management (MDM) for secure remote access.
• Troubleshooting and Issue Resolution Diagnosing and resolving a wide range of technical issues related to computers, mobile devices, printers, and network connectivity via phone, email, chat, or in-person support.
• Installation and Configuration Installing, configuring, and upgrading software applications, operating systems (Windows, macOS, etc.), and computer hardware in accordance with organizational standards.
• Provided L3 support for Windows and L2 support for macOS environments.
• Rendered technical assistance for hardware, Outlook, Office 365, and Active Directory-related issues.
• Designed and delivered comprehensive IT onboarding sessions for new employees, encompassing device setup, core applications (Microsoft 365, Teams, Outlook), security protocols, and ticketing systems.

• System Maintenance Performing regular maintenance on computer systems and networks to ensure optimal performance, security, and functionality.
• User Account Management Administering user accounts, permissions, and access levels in systems like Active Directory and Azure AD.
• Documentation and Training Creating and updating technical documentation,standard operating procedures (SOPs), and knowledge base entries. They may also train end-users on new technology and best practices.
• Asset Management Tracking and managing IT inventory, including hardware, software licenses, and peripheral equipment.
• Troubleshooting and Issue Resolution Diagnosing and resolving a wide range of technical issues related to computers, mobile devices, printers, and network connectivity via phone, email, chat, or in-person support.
• Installation and Configuration Installing, configuring, and upgrading software applications, operating systems (Windows, macOS, etc.), and computer hardware in accordance with organizational standards.
• System Maintenance Performing regular maintenance on computer systems and networks to ensure optimal performance, security, and functionality.
• User Account Management Administering user accounts, permissions, and access levels in systems like Active Directory and Azure AD.
• Documentation and Training Creating and updating technical documentation,standard operating procedures (SOPs), and knowledge base entries. They may also train end-users on new technology and best practices.

• Diagnose and resolve hardware, software, and network issues.
• Handle system crashes, application errors, and performance problems.
• Provide remote and on-site support for employees.
• Install and configure operating systems (Windows/macOS).
• Deploy and update software applications.
• Set up user accounts, permissions, and profiles.
• Maintain desktops, laptops, printers, and peripherals.
• Replace faulty components and perform preventive maintenance.
• Coordinate with vendors for repairs and replacements.

• Diagnose and resolve hardware, software, and network issues.
• Handle system crashes, application errors, and performance problems.
• Provide remote and on-site support for employees.
• Install and configure operating systems (Windows/macOS).
• Deploy and update software applications.
• Set up user accounts, permissions, and profiles.
• Maintain desktops, laptops, printers, and peripherals.
• Replace faulty components and perform preventive maintenance.
• Coordinate with vendors for repairs and replacements.